Dean Health Systems, Madison, WI - August 7, 2012
I worked in the billing/collections section of a medical business. There are three parts to this employer. The clinical, the insurance and the administration end. I was in the administrations end of it. A typical day was to make calls to patients that had an outstandng balance due to their account to set up payments arrangments. In between those calls I also took calls from a queue to answer billing questions. For the most part this was a friendly environment. The hardest part of the job was getting in contact with insurance companies to get the claims to process correctly and pay correctly.