Patient First Employee Reviews

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Great working enviroment
Patient Service Representative (Current Employee) –  Glen Burnie, MDDecember 6, 2017
Productive and nice place to work with flexible hours to work.
Excellent job for students as they are willing to work with your schedule and they might even pay for your education if you decide to take a course in the medical field.
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poor training program
Nurse Supervisor (Former Employee) –  Richmond, VANovember 29, 2017
Poor training program, training happened in multiple locations including the administrative offices, changes in location could happen with a phone call or text! DOS based medical/legal documentation, very old!
Pros
free lunch
Cons
poor training program
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Very busy and hard on your back and feet
Medical Assistant (Current Employee) –  Lutherville-Timonium, MDNovember 24, 2017
Too many clicks, unfair to miniorties and nurses and doctors are treated like Kings and Queens. Lots of office snicks or back stabbing. Management is a joke. Favorite are most likely talking about you and telling management every little thing that you do.
Pros
Free parking, free coffee, free holiday meals, triple time on holidays i
Cons
15-20 break if you get any at all
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Productive and efficient
Patient Service Representative (Former Employee) –  Allentown, PANovember 22, 2017
Great company to work for. Not really flexible shifts but requested shifts off are usually granted. Needs to give employees at least a 15 minute break when needed.
Pros
Bonuses
Cons
No lunch breaks
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I learned many things at this job
Administrative Assistant (Former Employee) –  Richmond, VANovember 21, 2017
Patient First was my first job, I learned about professionalism, communication, and interacting with others. This job was very easy & slow paced. Management was great.
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family atmosphere
Human Resources Assistant (Former Employee) –  Glen Allen, VANovember 18, 2017
lovely people with lovely spirits. first time in the medical field but the training I was given helped me out. the best part was the get togethers after work to allow us to enjoy the success
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Good for getting your foot in the door
Patient Service Representative (Current Employee) –  Downingtown, PANovember 16, 2017
I worked as a Patient Service Representative. If you want to get into the healthcare field they are a good start. To be honest, there were things that i thought were handled quite poorly when it comes to HR. Other then that, the experience is good.
Pros
free visits to any center, great training
Cons
no true breaks, Hr is a mess
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Nice Place to work
Patient First Registration (Former Employee) –  Lancaster, PANovember 11, 2017
Enjoyed working at Patient first, applied for full time opening several times with no luck..
My responsibilities were patient registration, insurance copay collections, Open and closing facility. Answering and directing incoming calls.Provided coverage at the last minute with little or no notice.
Pros
Wage, Physician charges, Food
Cons
Staying late, unable to get full time
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Fun workplace with exciting holiday festivities
Insurance Representative (Current Employee) –  Glen Allen, VANovember 7, 2017
Days goes by fast because there is always something to do. Great family atmosphere with great potential of moving up within the company. Multiple ways to get to know other employees outside of work.
Pros
Good time off program, Flexible scheduling
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Comfortable enviornment
Radiologic Technologist (Former Employee) –  Chesapeake, VAOctober 29, 2017
Great place to work and tons of room for advancement. Great continuing education program. Large involvement in community events. Very warm and welcoming enviornment
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Patients truly do come first!
Radiologic Technologist (Current Employee) –  Richmond, VAOctober 26, 2017
Making out patients smile and/or feel better is one the best benefits of working here. Knowing that we've helped them in the medical/health part of their lives is rewarding.
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Holiday meals, employees recognition week
Patient Service Representative (Current Employee) –  Midlothian, VAOctober 21, 2017
Full time staff at Medical centers are schedule 30 to 35 hours. Usually work 7 1/2 hours with ability to have multiple days off. Administrative staff work 40hrs.
Pros
work shifts are morning and evening shifts. Work schedules are published a month in advance.
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They try to work around your schedule
Medical Assistant/Front Office/Medical Records (Former Employee) –  Richmond, VAOctober 18, 2017
You work 7 hour shifts and during flu season you are there later than normal. Management is flexible but the corporate office sets the rules and guidelines that you are to follow.
Pros
Diversity
Cons
Management
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Uneasy atmosphere when management changed in call center
Patient Satisfaction Specialist (Former Employee) –  King of Prussia, PAOctober 16, 2017
Job was ok, very busy most times. Team Leads aren't as helpful as expected. Issues were not properly handled by management or Human Resources department
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Concentrated on Productivity and Quality
Medical Transcriptionist (Former Employee) –  Richmond, VAOctober 15, 2017
Transcribing physician dictation of patient urgent care/primary care visits for patient charts. Job is work at home so there is no co-worker communication. Nice to have flexibility.
Pros
Flexibility
Cons
No co-worker contact/communication
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Learning Environment
RELEASE OF INFORMATION SPECIALIST (Current Employee) –  Richmond, VAOctober 12, 2017
The people and environment made it a very enjoyable. The level of professionalism at Patient First excels in the community and other states on the eastern seaboard.
Pros
Teamwork
Cons
work-life balance
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Productive and great place to work
MEDICAL LABORATORY TECHNICIAN (Former Employee) –  Perry Hall, MDOctober 12, 2017
A very nice place to work, depending upon the center and your work ethic. Easy to fit in and get along with everyone. Schedule may not always be the best fit.
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Busy work place that is very well organized
Physician Assistant- Certified (Current Employee) –  Waldorf, MDOctober 3, 2017
Awesome place to work for energetic people. Great environment to work in and advance. Several locations on the East coast making relocating easy. Excellent staff in all the centers and HR
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its fine
Diagnostic Radiologic Technologist (Current Employee) –  Montgomeryville, PAOctober 3, 2017
not as flexible as I'd like
There is no way to move up in the company unless u become a trainer or supervisor.
I think they should pay more for the amount of work required.
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Enjoy working here as a nurse. The shifts are not long. Good work life balance.
Staff RN (Current Employee) –  Baltimore, MDOctober 2, 2017
Shifts are short. Amount of work varies with center. Some centers are very busy and working there can be stressful.
Overall a good place to work. Can advance to other positions.
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Overall rating

4.0
Based on 203 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.9
Job Security/Advancement
3.6
Management
3.6
Culture
3.8