Radiologic Technologist (Current Employee) – PA – October 27, 2016
I've been at PF for almost 2 years a they offer reasonable compensation/benefits. The staff is very friendly and works well as a team! It's a large company and we all get along very well considering there are so many centers to consider! Everyone goes through excellent training to be prepared to provide excellent patient care.
Medical transcriptionist (Former Employee) – at home – January 16, 2016
There are thousands upon thousands of transcriptionists in the USA desperate for a decent job. Patient First has a perpetual ad running. Do the math! Tedious and prolonged hiring process. HR keeps all fingers on hiring paperwork so they can yank it away for any perceived fault. Antiquated software. Reports must use absolute minimum words possible. Low pay rate. Insurance for home transcriptionists mediocre.
Radiologic Technologist (Current Employee) – Pennsylvania – September 27, 2016
This company is a great place to work for!! Training program is very helpful once hired. Very organized management for each department. Everyone I have worked with are friendly and we all work as a team. Management notices your hard work and provide incentives to show their appreciation. The patient volume is busy and also steady at times. The atmosphere is positive. I love working here!
INSURANCE REPRESENTATIVEINSURANCE REPRESENTATIVE (Former Employee) – Glen Allen, VA – June 24, 2016
Ancient technology used. Not an eco-friendly company either. Wasted $37,000 annually on paper claims that didn't even need to be printed out in the first place simply because they will not upgrade their technologies. Ir dept supervisor keeps her door shut at all times and does not want to be bothered yet requires you to basically "sign in & out" every time you go to the bathroom. The company could be great to work for from what I heard but from my experience not in this field if you're in to medical billing/coding I would run for the hills.
Customer Service Representative (Former Employee) – Richmond, VA – August 26, 2015
This is a very large practice, something happening every minute. I learned so much about medical coding and billing, The employees were nice to be with and I became good friends with some of them that I still see today. Management was very rigid and unforgiving. This was the most difficult part of the job for me. The most enjoyable part of the job was training new employees and watching them become more comfortable and confident in their abilities.
Beautiful office space, good raises and occasional bonuses.
Fear of constantly being judged and not being told what was wrong until it was too late to fix it.
Medical Assistant (Former Employee) – Delran, NJ – August 16, 2016
I worked here for about a year. The company has a very family like environment, I literally loved everyone at my center. I enjoyed going to work. My manager truly cared my career development. I was part time but there was always hours available by going to other centers.
Do it all person (Former Employee) – Northern VA – July 20, 2016
Be prepared to only work 7 hour shifts, so 35 hours/wk FT. Part time is ONLY weekends! So, hope you can survive on 28 hours a MONTH! There is no room for advancement UNLESS you are a female tech (preferably non-married, without children & little tech experience). Also, look forward to triage patients, perform lab studies, assist with sutures & splinting, cleaning up vomit/diarrhea, handling all computer issues & cleaning the parking lot/building...all while doing x-rays too! Plan to work 365 days a year. You will be required to sign off on new policy changes every day. You MUST wear certain color polo shirts with only 3 buttons (tucked in) & white scrub pants. ONLY solid white shoes, minimal jewelry, certain hair styles & no tattoos. You will be put in a QA book every day for the tiniest infraction (marker slightly off film, technique isn't perfect, using capital letters instead of lower case letters & visa versa). MUST BE TEXTBOOK IMAGES 100% AT ALL TIMES! HR department will not help you even if you're in the right & will make promises & then take them back. All while denying they ever made certain promises. They will be sure to deny you for continuing education even if you qualify & followed the guidelines to the letter! P.S. never go to Central Park location!!
Transcription Assistant (Current Employee) – Richmond, VA – October 10, 2016
Patient first is the best company I worked for however the management is awful. The management do not promote growth. I would love to continue working at the company but management issues is affecting my health.
Medical transcription department is no place to be!
Medical transcriptionist (Former Employee) – Richmond, VA – April 15, 2016
Unfortunately, the MT industry is not what it used to be. In 2015 I made exactly half what I made in 2007. Not only is MT a tedious, exacting job, but at Patient First your life is in the hands of your team leader. She has complete autonomy to make decisions that impact your productivity and subsequent pay. Not only that, but this job does not prepare you for future work in MT. Since the work consists of clinic notes and not acute care, other companies won't give you a second look. So you better play your cards right and suck up to your team leader, even if her actions reduce your pay, because it will be very difficult to find another job in this (failing) industry.
They allow a 23-hour window for completion of work, rather than an 8-hour shift.
Poor management decisions regarding their choice and training of their team leaders.
Medical Laboratory Technician (Former Employee) – Virginia Beach, VA – November 19, 2016
Patient First works well as a part time position. Great owner he visits each center 3 0r 4 times a year. Work well with co-workers. worked with many different people, just get to know a little about them and work atmosphere is good.
Patient Service Representative (Current Employee) – Waldorf, MD – April 4, 2015
Answer phones and direct calls to the appropriate department Greeting Patients and Clients Directing family members and loved ones to other loved ones Registering and providing optimal patient services by assisting with medical records, insurance clarification and benefits Assisting Nurses and Doctors in emergency care Processing daily reports Distribute mail to the correct departments and process accordingly Receive faxes, file, distribute or process as necessary Monitor waiting room for patient assistance and help Assisting with daily deposit