Pros: diverse patient illnesses/complaints
Cons: short staffing
Patient First is an urgent care facility; a typical work day is very fast paced. Patients, adults as well as children, are seen for a variety of illnesses. In addition, physicals and drug screenings are performed. Time management, as well as organizational skills, play an important part in my work day.
I have learned, and fine tuned, my skills as Medical Assistant. Accuracy in vital signs, phlebotomy and EKGs has been refined.
I have proven to be a team player, as well as dependable and flexible in regard to my work schedule.
Management has consistently provided an open door policy, being fair to all employees. I have had the opportunity to mentor several of my co-workers who were new to this field.
As customer service plays a huge role in health care, the hardest part of my job has been the sometimes unavoidable wait time for my patients. However, this also provided a goal for myself, and my co-workers, to strive toward.
The most enjoyable part of my job has been the satisfaction of being an important member of a professional team. It is extremely rewarding to have provided good care to my patients, as well as representing Patient First in the most professional manner.