INSURANCE REPRESENTATIVEINSURANCE REPRESENTATIVE (Former Employee) – Glen Allen, VA – June 24, 2016
Ancient technology used. Not an eco-friendly company either. Wasted $37,000 annually on paper claims that didn't even need to be printed out in the first place simply because they will not upgrade their technologies. Ir dept supervisor keeps her door shut at all times and does not want to be bothered yet requires you to basically "sign in & out" every time you go to the bathroom. The company could be great to work for from what I heard but from my experience not in this field if you're in to medical billing/coding I would run for the hills.
Radiologic Technologist (Current Employee) – Sterling, VA – February 26, 2016
This company has an amazing training department that devotes an entire month to just training a new hire to Patient First ways. Employees throughout the company love their jobs and are compensated very well for their time. Motivated managers are always available to help patients and staff members.
Free lunches, discount healthcare for employees and families
Medical transcription department is no place to be!
Medical transcriptionist (Former Employee) – Richmond, VA – April 15, 2016
Unfortunately, the MT industry is not what it used to be. In 2015 I made exactly half what I made in 2007. Not only is MT a tedious, exacting job, but at Patient First your life is in the hands of your team leader. She has complete autonomy to make decisions that impact your productivity and subsequent pay. Not only that, but this job does not prepare you for future work in MT. Since the work consists of clinic notes and not acute care, other companies won't give you a second look. So you better play your cards right and suck up to your team leader, even if her actions reduce your pay, because it will be very difficult to find another job in this (failing) industry.
They allow a 23-hour window for completion of work, rather than an 8-hour shift.
Poor management decisions regarding their choice and training of their team leaders.
System Support Representative (Former Employee) – Richmond, VA – June 24, 2016
Resolved PC related issues, computer equipment problems and communication problems Logged all calls in the MIS support system and coordinated file save tape operations on a daily basis Maintained center and MIS computer supply inventory
Medical transcriptionist (Former Employee) – at home – January 16, 2016
There are thousands upon thousands of transcriptionists in the USA desperate for a decent job. Patient First has a perpetual ad running. Do the math! Tedious and prolonged hiring process. HR keeps all fingers on hiring paperwork so they can yank it away for any perceived fault. Antiquated software. Reports must use absolute minimum words possible. Low pay rate. Insurance for home transcriptionists mediocre.
Medical Assistant, Medical Receptionist (Former Employee) – Berea, OH – January 19, 2016
A typical day was very stressful, the doctor was very rude and inappropriate. He would yell at employees and sometimes even patients! The office was chaos, it was a mess, charts all over the floors, papers everywhere, he had the most outdated system. He used daysheets and a scheduling book. No computers at all. Which made it difficult to keep track of things in the clutter that he had but we werent allowed to clean it. He would try to make his medical assistants shovel his walkways and parking area in the winter. We had to sit with him and click his mouse on his computer for him, mostly so he could bid on objects on ebay! I dont know that I learned much there besides how not to treat employees and how not to run a doctors office!
Medical Assistant - Extern (Current Employee) – Harrisburg, PA – January 21, 2016
Patient First was the perfect place to go for my Extern. It allowed me to use my skills to assist patients. It also allowed me to continue to work my day job while I finished my Extern to complete school.
Medical Assistant Intern (Former Employee) – Virginia Beach, VA – September 26, 2015
I would start and turn on all computers before we opened. I would greet the patient and obtain their vital signs. If needed would order labs. For possible strep patients I would do a rapid strep test on them and run the test. I assisted with EKG's. I learned how to properly do an EKG. The hardest for me was doing an EKG. The enjoyable part was interacting with my fellow Medical Assistants.
- My day starts at 6:30 am and I go non stop until 3:00 pm. - Always helping centers and other staff members with issues. - I have learned from upper management how to deal with difficult employees. - I have no problem working with others. - The hardest part of my job is keeping up with software changes when not given instructions. - All the friendly staff I work with on a daily basis.
Several times a year we are treated to lunches/breakfasts.
Healthcare used to be better until we got so large they had to look at other plans.