Patterson Companies Employee Reviews

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horrible
Sales Representative (Former Employee) –  El Segundo, CADecember 4, 2017
this comapny doesnt care about its employees. they care about themselves. Steer clear. They did a massive layoff of half the sales team and then they just hired other people that they stole from other places.
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Fun productive place with music and good people
Porter (Current Employee) –  Longview, TXNovember 6, 2017
Things are amazing here. I have learned a lot about people and different situations in life. The management was very fair and proper with how they had to handle situations. The hardest part of my job was probably the heat and not getting a real chance to sit down and get some water in my body but on the flip side of that the most enjoyable part was being around people that cared for me and wanted the best for me.
Pros
got to drive company vehicles all over the city
Cons
Long hours in the sun
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culture change
manager (Former Employee) –  Mendota Heights, MNOctober 19, 2017
The culture at Patterson has been changing for a year or so and it's not a good change. Dental leadership does not communicate. Sales people get away with treating people poorly while new management roles go to outside people while qualified internal (non sales people) applicants get repeatedly snubbed. The double standard (sales versus not) is worse now than it has ever been. The old boys club seems to be doing everything they can to keep it that way.
Pros
cheap lunch in the cafe
Cons
lack of direction/leadership
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Employees are not valued
Sales Representative (Current Employee) –  Kansas City, KSOctober 8, 2017
No help from upper management. Typical corporate environment. Employees are just a number and not treated with respect. Days are stressful, completely overworked and the company is run terribly.
Pros
Pto, benefits
Cons
Stress to hit unattainable goals in a company that's already struggling
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Learn a lot and work hard, but love it!
Service Coordinator (Current Employee) –  Boothwyn, PAOctober 8, 2017
The Dental industry is a niche industry that most people don't think about. You will learn a lot, and you will work hard, but the pay and benefits are good. Will there be stress? Yeah, that is why it is called work. But you will feel good accomplishing things together with your co-workers. If you are interested in a career, Patterson Dental is a great place to have a career!
Pros
Good pay and benefits, hour for lunch and sometimes company provided. Work with GREAT people.
Cons
Can be stressful at times.
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Great place to work for a work / life balance
Software Development Manager (Current Employee) –  Mendota Heights, MNSeptember 26, 2017
Patterson has been a great place to work for a good work / life balance but their compensation is below average. The work is challenging and engaging and my group works on the latest technologies.

My biggest complaint at this time is the interim CEO. During his first town hall he called everyone in the corporate office Corporate Suckers and Corporate Drag. He does not value employees only money.
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Great software group now somewhat in decline
Senior Software Engineer (Former Employee) –  Champaign, ILSeptember 6, 2017
Patterson is a great company and has great people. However, the culture is becoming very "corporate" and not to the benefit of the company. The financial stability is also not as good as it once was.
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Going through some major changes
QA and Product Manager (Current Employee) –  Mendota Heights, MNSeptember 5, 2017
I left Patterson due to elimination of my role. This was no surprise, as they were rolling out SAP and the legacy applications I managed were setting on the horizon.
I loved the culture on the floor, but there still seems to be somewhat of a "boys club" at some higher levels.
I earned alot hear and met some great people!
Pros
Culture in the trenches
Cons
Limited support to those who wish to change roles within the company
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n/a
HR Business Partner (Current Employee) –  St. Paul, MNAugust 30, 2017
Patterson is a great place to work at that fosters a challenging environment. You will never experience the same routine at Patterson as each day you may find yourself adhering additional tasks and duties which is what I love the most about Patterson.
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Good place to work
Senior Procurement Agent (Current Employee) –  Champaign, ILAugust 27, 2017
Days are stressful due to company downsizing over last 5 years.
Learned all facets of procurement, inventory management and warehousing.
Co-workers and assisting with internal and external customers most enjoyable part of job.
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Career stagnation and poor leadership
Corporate office (Former Employee) –  Mendota Heights, MNAugust 24, 2017
Patterson can be a difficult place to go to every day, especially if you have career growth goals. Few departments have good tracks for development or advancement, unless you're part of the boys club and came from the sales field. Then you're qualified to be a VP, apparently. Compensation is not competitive in many areas, and the benefits don't make up for that.

Corporate office is a stressful environment and the work isn't appreciated. We drag the org. and the bottom line down, or at least that's the sentiment some leaders have expressed.

Patterson's ok for a couple of years if you need a stepping stone to something else.
Pros
free parking, good location
Cons
non-competitive compensation, no remote work policy, high stress
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Great customer service levels with little scripting
ADVANCED SUPPORT SPECIALIST (Former Employee) –  Champaign, ILAugust 11, 2017
Trained for 2 months initially to learn specific dental software and transferred into the advanced position within 2 years. On time ratio was on point to arrive at 7 am starting off the day of customer intake. We were expected to keep up with call entries and typical 45 second after call time before next call comes through. Management did not know the software program at all to assist.and not enough career opportunities being our main corporation is in Effingham. Workplace culture was very friendly and productive. The hardest part of the job, was when the new version of the software was released and it created new glitches or contained unfixed previous known issues. But, it made for more fast paced environment which was what madeit the most enjoyable part of the job, go figure, !
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Not a good place to work, high pressure ,coworkers & management Lie, no accountability
Sales Representative (Former Employee) –  Middleburg Heights, OHAugust 1, 2017
Management doesn't have a realistic view how the sales market is changing. Can buy dental supplies,equipment on the internet cheaper. Not looking for a" consultant" to the dentist. They really want someone who will keep selling more products to the dental offices. Weather they need it or not. They don't have a good reputation in the dental field. Just take a look at there falling stocks. Supporting staff think they are over worked and has no since of urgency to help if you have a problem. Your looked at as a interruption to the flow of there day.
Pros
can not think of any
Cons
Unrealistic expectations
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Stressful
Technical Support Specialist (Former Employee) –  Effingham, ILJuly 26, 2017
For the average pay and raises received the work is very stressful. Every minute including bathroom breaks are monitored and you will be questioned if you take too many. The people are great but corporate is very strict and required unrealistic goals when there are not enough bodies to follow out the task.
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Productive positive workplace
Warehouse Associate (Former Employee) –  Memphis, TNJuly 26, 2017
Good place to work great people I had a good experience with the company flexible work days and schedule weekly pay and great benefits I would recommend
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Poor organization, poor leadership
OTC Collector (Current Employee) –  Eagan, MNJuly 25, 2017
Stressful. Poor communication. No organization. Good location. Low class Nice environment. No training. Took away bonus. Took away 401 match. No raise.
Pros
3.00 lunchs
Cons
the job
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Outdated mindset
Sr. Level Employee (Current Employee) –  Saint Paul, MNJuly 21, 2017
Patterson has a very outdated mindset and the corporate leadership only cares about the stock price at the end of the day. Strategic direction for Patterson is either unknown or very vague to all employees. There is little room for advancement.
Pros
Wonderful people; General Office in Mendota Heights subsidized cafeteria lunch for $3.
Cons
little room for advancement, lack of company strategic direction
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Challenged
Analyst (Former Employee) –  Mendota Heights, MNJuly 20, 2017
Used to be a good company. Haven't invested enough money to keep up with the competition. Struggling to move into the distribution world with Amazon-like companies. The management is stuck in the past and rarely hires from outside. When they do, they are pushed out because they want to change the culture beyond the companies comfort level.
Pros
Inexpensive lunches
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Used to be great
Worker (Current Employee) –  Saint Paul, MNJuly 19, 2017
The company went through changes and it is now negatively affecting everyone. Used to be a great company to work for. The culture has shifted and it isn't good for anyone.
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Overworked employees, 10-13 hour shifts daily
Order Puller (Former Employee) –  Blythewood, SCJuly 17, 2017
Incompetent supervisors. They only hire through a temp agency which unfortunately means they are always ending assignments. They overwork you and there's no real cut off time. You work until the work is finished everyday. You might get off early on a Friday. You do get holidays off. You work anywhere from 9am or 11am till 10pm or 11pm everyday. Never worked a job where you are forced to work overtime and no set time when you will get off.
Pros
45 minute lunch
Cons
One 45 minute lunch, and one 15 minute break but work 10-13 hours daily.
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Overall rating

3.1
Based on 85 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.2
Job Security/Advancement
2.8
Management
2.6
Culture
2.8