Technical Support Specialist (Former Employee), Effingham, IL – June 9, 2014
Pros: in house cafe, 8-5 work days, no weekends, easy work.
Cons: very picky about break and lunch times, management does not communicate, dialogue between the ptc and brances is terrible.
I started at the PTC in early August 2013, I got along with all of my co-workers and was able to do my job just fine, I feel I was rather good at what I did. Around a month later our manager moved to a different position and a new one was put in his place that had never worked in or with our department before, she had no clue about the job we were doing – more... and only cared about getting her numbers up. – less
Eduacational and a valuable resourse for professional advancement.
Administrative Assistant (Former Employee), Concord, Ca – May 9, 2014
Pros: working in a fast pace enviorment and learning to work with all types of professionals.
I had the privilege to be part of the daily task it would take to run any business. I managed all day to day tasks of the office, answered incoming calls, and provided support to all team members at any given time.
I quickly learned how to tweak a copy machine, postage meter and all other wireless devises as needed.
I worked closely with the Operations – more... Manager and sales team to coordinate sales events, and conventions. Daily assignments would change at any moment and I was always to adapt to the fast pace needs of the team. – less
Freedom of running your own business without owning it
Territory Rep (Current Employee), Roseville, CA – February 11, 2014
Typical day you see 10- 12 Dental offices on your route. Some are existing buying customers and some you are still cold calling on. The sales cycle to get Dentist to switch over to buying from you can be 5+ years but occasionally as soon as 6 months. You are the liaison between all things Patterson and the Dr. The inside team is top notch with very – more... good support but follow up is necessary. Hardest part of the job is patiently waiting for your clients to switch their business over to you or waiting for the management to give you some new accounts to call on as you are limited to only the accounts assigned. The most enjoyable part of the job is the freedom to schedule your own day and building the client relationships. – less
Equipment Administrator (Current Employee), LaVista, NE – October 24, 2013
Pros: annual bonus for meeting branch goals
Incoming & Outgoing phone calls. Helping sales & service teams and customers with small supply and large equipment orders. Processing vendor and customer invoices. Meetings on various reports with inside teams & management to control inventory and review account standings. My co-workers are outstanding individuals. They are helpful and fun to work with.
Capital equipment sales, takes a lot of passion and dedication.
CEREC Specialist (Current Employee), Denver, CO – May 11, 2013
Pros: i get to run my own schedule, this is essentially my own business.
Cons: commission structure doesn't allow any growth and no expenses.
My day to day involves managing 23 territory reps for Patterson Dental (making sure they feel confident talking about my product and finding leads). I prospect, cold call, follow up and strategize with my team. I plan events for owners and prospects to encourage sales and further training. My main responsibility is new owner sales, then training and – more... follow up to these sales. Hardest part of the job is keeping my team motivated and convincing Drs. why this $150k product will make them money! Most enjoyable is the gratification that comes along with truly making a difference in Drs and Patient's lives and dental experiences. – less
Field Service Technician (Former Employee), Louisville, KY – December 13, 2012
Pros: the day you quit
Cons: the day you start
Workers at this company are generally good people but management seems to be clueless of the work they do. Management is threatened by those that do good work and promote those that are incompetent and don't pose a threat. Management here is horrible. Steer clear of this place.
Service Technician (Former Employee), Columbus, OH – August 30, 2012
Cons: travel time and scheduling
Due to the economy, they had eliminated maintenance routes that were not profitable, or were not generating enough sales revenue to justify having a service technician in the area. Southern Ohio was hardest hit with the financial fallout, and my job was eliminated. Despite that, I still rate Patterson as a great company to have worked for.
Service Parts Coordinator (Current Employee), Mesa, AZ – July 25, 2012
Pros: great benefits, free meals often
Cons: management, overloaded with tasks
I spend my days at work, processing invoices, billing customers, taking parts orders from customers/technicians/ & our Rep's, Processing orders, processing repairs & returns, scheduling technician, inventory control. The hardest part of the job is the management not aware of tasks & problems, & don't listen what any of the team members suggest. I enjoy – more... troubleshooting and working with parts. – less