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Paychex, Inc.
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327 reviews

Paychex, Inc. Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Save yourself
Senior Payroll Specialist (Former Employee), San Antonio, TXFebruary 26, 2015
Don't do it. Good place to start. Move on after that. Big workload not enough pay.you process payroll. There is nothing more to say read previous comments.
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Great peer & management support
Payroll Specialist (Former Employee), Owings Mills, MDFebruary 23, 2015
Excellent place to get your feet wet in payroll. My office had great peer and management support. The job is stressful and much is expected from each rep. All the same, I liked the environment and having a dedicated client list.
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Sales Consultant
Sales Consultant (Former Employee), Riverside, CAFebruary 23, 2015
As a Sales consultant you are always looking for a big new sale. You can use your internal partners to help make any sale larger.
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Productive workplace
Payroll Specialist (Former Employee), Louisville, KYFebruary 17, 2015
Pros: work conditions, environment, co-workers
Cons: manager, advancement, training
Data entry of commercial payroll from clients for processing payroll, records and taxes. Enjoyed my co-workers and work load.
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Great Gateway to Outside Sale
Territory Sales Representative (Former Employee), Rochester, New YorkFebruary 17, 2015
Pros: great training
Cons: compensation
Paychex is a good company to work for if you are looking to transition into outside sales. They provide great training, and you will learn many of the best practices for success.
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Great Company
Supervisor (Current Employee), TexasFebruary 17, 2015
Paychex is a great international company to work for if you're looking to pursue a new rewarding career. They are nationally recognized for training, IT, and ethics to name a few. Many smaller companies could never boast that claim. I came from the retail industry and the work life balance is a major plus. It is challenging at first but if you outline where you want to go, the leaders in the organization will help you there.
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High level of job security
Customer Service Representative (Current Employee), Novi, MIFebruary 15, 2015
Pros: full benefits/high level of security/ethical company
Cons: high level of stress
Paychex is a secure company with high ethical standards. They follow strict procedures to ensure they are meeting all audit requirements for payroll processors. The job is secure and the company is well run.
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Overall a very nice place to work
Taxpay Specialist (Current Employee), West Henrietta New YorkFebruary 10, 2015
Pros: job security
Cons: does not pay very well
Overall a very nice place to work with good management. Has a pretty good work environment as well. Has great job security and great benefits
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Not the best work-life balance
Payroll Specialist (Current Employee), Naperville, ILFebruary 6, 2015
Pros: competitive benefits and pay
Cons: very little work-life balance
Paychex' is no longer investing in their Illinois Branch. They are not replacing employees that leave the company. Although there have not been any layoffs, there are less opportunities and the future is uncertain. Work-life balance is very poor due to "blocked time" policy.
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Great for recent college grads, that's about it
Outside Sales Representative (Former Employee), Houston, TXFebruary 4, 2015
Pros: launching pad to better positions; great for recent grads
Cons: low pay, no upward mobility, unethical practices, high stress
This place is great for a recent college grad who needs to start somewhere and get something on their resume. However, if you are looking for a career and upward mobility, this is not the place for you. Low salary (and it never goes up, unless you get a promotion, which is very very rare due to the structure set in place.) There is no work/life balance. You are basically out in the field from 8-5 (not including the amount of time you are in traffic. Depending on where your territory is, you could be leaving the house as early as 6:30 and not getting home until 7PM. Culture is horrible. There is no collaboration or teamwork. Reps are always disputing over accounts and leads, managers have favorites and switch leads in the system. Very unprofessional and (for lack of a better word) shady practices. If you're desperate for a job and need to put something on the resume, put in your time here and then move on to bigger and better things. It is very hard work, for low pay (if you compare to other companies in the same field and same job requirements.)
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Good Camaraderie and Training
Sales Representative - Core (Former Employee), Fort Worth, TXFebruary 3, 2015
Pros: good company events
Cons: tough product to sell
Enjoyed my short time there, great people to work with. Hard to sell the product, outsourced payroll system. Goal is to reach small business owners who are struggling/fed up with their own payroll system. Often times, Quickbooks is cheap and easy. Some business owners use ADP.

Found Paychex to be a tough sell at times.
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Nice place to work
401K Advisor (Former Employee), Rochester, NYJanuary 30, 2015
This place was nice to work at, but the managerial procedures to handle issues for customers were very poor. Getting various issues addressed was at times impossible as departments fought over who should be addressing the issue.
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Supportive environment
Retirement Plan Sales Representative (Former Employee), Phoenix, AZJanuary 28, 2015
Pros: management is very supportive
Cons: work/life balance
401(k) & Payroll sales:

Telemarketing
Cold calls (business to business)
Presenting to small business owners
Closing the business
Paperwork to set the client up on 401(k)
Enrollment meetings for 401(k) and FSA for employers/employees
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Ok company to work for out of college, ok pay and benefits
Payroll Supervisor (Former Employee), Woburn, MAJanuary 28, 2015
Learned alot working here, took my skills elsewhere to earn more money
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Ok place to work
Account Executive for Major Market Services (Former Employee), Mendota Heights, MNJanuary 25, 2015
Pros: limited to usually an 8 hour work day
Cons: management sometimes has a hard time listening to employees needs
they try to keep it an fun place to work, hard to go up the ladder though. very strict on the time you arrive, they do not like you to be late and often times write you up even though you cannot predict traffic or weather
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Develops and maintains knowledge of Paychex product offerings, regulatory changes, policy changes, licensing requirements, and insurance industry deve
Rochester NY-Temporary to Permanent (Current Employee), Rochester, NYJanuary 23, 2015
Develops and maintains knowledge of Paychex product offerings, regulatory changes, policy changes, licensing requirements, and insurance industry developments in order to recommend acceptable risk parameters for supported business units.
-Supports Insurance Compliance Management in all manner of legal and regulatory research, issue investigation, and production of risk analyses and other deliverables relative to monitoring the risk associated with the operations of supported business units.
-Participates on teams and projects to help ensure the timely completion of research and production of deliverables.
-Develops and maintains relationships with internal partners - including, but not limited to supported business units - and acts as a resource for business units to help facilitate issue resolution.
-Stays abreast of all legal, regulatory and industry best practice changes that could impact supported business units, via daily monitoring of such changes.
-Works as part of a team to assist in the resolution of regulatory insurance compliance issues.
-Works as part of a team to assist in determining legal and regulatory changes impacting supported business units. (Supported subjects include Health Insurance, Health Care Reform, Employee Benefits, Property
-Maintains and implements compliance review processes - including, but not limited to periodic forensic testing, sales practices and operational sweeps, and general compliance auditing – to test the compliance status of supported business units in order to ensure they function within acceptable Paychex risk parameters.
-Develops and maintains knowledge of the Insurance Compliance team’s research and analysis resources and makes recommendations to Management for improvements and additional resources
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Fantastic Co-worker/ Enviroment
Senior Payroll Specialists (Former Employee), Miramar, FLJanuary 22, 2015
Client are testy and at times needy but a supportive management team make any situation manageable.
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great benefits
Senior Payroll Specialist (Current Employee), charlotte, ncJanuary 21, 2015
great benefits. can be hard at times, but usually easy day. easy going co workers. Managers are easy going and easy to deal with.
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Good place to work
Senior Client Service /Payroll Specialist (Former Employee), Piscataway, NJJanuary 21, 2015
Pros: great benefits, good people
very challenging job, learn a lot from how to produce a 940 to all aspect of doing payroll..great team work and fun place to work.
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Paychex
Benefits Consultant (Former Employee), Liverpool, NYJanuary 20, 2015
Pros: gas mileage, compensation, benefits
Cons: high turnover, no stability in management
Great Company to work for 8-5 most days. As an outside sales job sometimes started before 8 and ended after 5. Worked autonomously and met with small businesses across upstate new york selling 401K plans. Management was always fluctuating in my department and there was no stability there. Seemed like becoming the manager of my division was a dead end. Most enjoyable part of my job was helping people start a retirement plan while the hardest part of the job was territory management as it was a lot of driving.

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About Paychex, Inc.

Paychex, Inc. is a leader in the payroll and human resource industry, serving over a half million businesses nationwide. The company – Read more