Paychex, Inc. Employee Reviews in United States

Found 511 reviews matching the search
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Interesting Experience.
Payroll Distribution Specialist (Former Employee) –  Piscataway, NJApril 19, 2016
It was a very easy and boring job. All I did was sit down all day and put paperwork in envelopes. Sometimes I would work on the computers to help print out certain paperwork and confidential information.
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Heavy workload
Payroll Specialist (Current Employee) –  Saint Petersburg, FLApril 13, 2016
The workload is soul crushing. You will be buried under the work and managers will not assist you. It is the biggest example of sink or swim employment I have experienced.
Pros
nice people
Cons
heavy workload with minimal support from management
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Needed More Advancement
Data Entry/Mail Clerk (Former Employee) –  Riverside, CAApril 11, 2016
This company was very limited in creating an environment to excel. It was a part-time position which was not enough to provide for a family with.
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Place to Grow
Senior Manager/National Director (Current Employee) –  Fresno, CAApril 9, 2016
Amazing people. Great business model. Everyone needs payroll! Every day a new challenge. Come and see what you're missing...
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Great Entry Level Position
National Sales Support Representative (Current Employee) –  Rochester, NYApril 1, 2016
Paychex is the perfect place to begin your career. I make 150 dials per day and am expected to set 4 appointments per day. Management tends to micromanage and not give a lot of freedom to make your own calls. Co workers are all great! The hardest part of the job is making 150 dials each day. The most enjoyable part is the atmosphere at work
Pros
Great benefits
Cons
low comission
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Good Company
Administrative Assistant (Current Employee) –  Nashville, TNMarch 28, 2016
Paychex is a very good company to work for. Good benefits, a health & wellness program & work from home option for some employees.
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A lot of unhappy people
Payroll and IT Administration (Former Employee) –  Rochester, NYMarch 26, 2016
In Rochester, the pay is lower than many other cities. Over the course of more than 10 years with Paychex, I had 10 supervisors. Out of the 10 supervisors, there's only one that I would want to work for again. The others either had personality quirks or were not supervisor material. Often people go into supervisor positions based on what they know, rather than a combination of that with people skills.

The company changed a lot when Tom Gallisano retired. It didn't happen overnight, but it did happen. Management is more interested in the stock value, rather than the people company that they used to be. The higher a person gets in the company, the more in love with themselves they seem to become.

Paychex seems to pride themselves on their training and ethics. Yes, it does occur in some areas of the company, but in other areas it's laughable.

During my entire time with Paychex, I knew more people that were unhappy than not.
Pros
A lot of good people work for the company
Cons
Management at all levels suck
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Great work environment
Payroll / Tax Specialist (Current Employee) –  St. Petersburg, FLMarch 26, 2016
Great environment that feels like family. Management is very understanding about conflicts that may arise and willing to work with you. Many different work hour options to fit individual schedule.
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Great benefits, solid company
Implementation Specialist III (Current Employee) –  Owings Mills, MDMarch 24, 2016
I worked for this company for 8 years and it has undergo some structural changes that no longer suit my lifestyle. Great job with great pay and benefits.
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Understaffed and bad management
Senior Platform Integration Engineer (Former Employee) –  Webster, NYMarch 22, 2016
Given too many responsibilities with no training or support from management.
Required to work more hours than others due to abilities but paid the same.
Pros
Other parts of company were top notch
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Ethical, growing company with plenty of room for advancement
Developer III (Current Employee) –  Rochester, NYMarch 18, 2016
Paychex is making a VERY solid investment in advancing software technology. Like any large software organization, there are many opportunities for improvement. But I really believe the company is committed to becoming more Agile in practice, adopting newer technologies, and continually improving their products.
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payroll
Payroll Specialist (Former Employee) –  Fair Lawn, NJMarch 11, 2016
Keep informed about changes in tax and deduction laws that apply to the payroll process.
Set up court ordered wage garnishments for child support, alimony, IRS tax judgements.
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Excellent place to work
.Net Developer (Current Employee) –  Webster, NYMarch 9, 2016
Excellent place to work. very supportive people and very good management group.employee benefits also very good. career growth also very good as always more opportunities to explore on different tasks.
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Great Place to Learn and Launch a Career
Senior Sales Consultant - Core Payroll (Current Employee) –  Gretna, LAFebruary 26, 2016
Great Company
Great People
They love to reward performance
Lots of room to move up if you are relocatable.
There is an odd aspect to payroll however. This industry is not for everyone. Some get it, some don't.
Pros
Work/Life balance is the best
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Lots of work, meager support
Payroll Specialist (Former Employee) –  Albuquerque NMFebruary 26, 2016
The job, Payroll Specialist, looked great on paper, but the reality was that it was very stressful, the pay was low given the responsibility and information to which the employees had access, and the company does not treat employees well. Managers are totally stressed out keeping unhappy customers from bailing, they are quick to throw an employee under the bus. The company spends a lot of money on training, but unfortunately most of it is garbage. The trainers are useless, kind of like an old boys or girls network.
New hires are assigned a mentor; but as another reviewer mentioned, that person probably has an enormous client load and has neither time / interest / additional compensation to be a mentor.
Managers/customer service supervisors spend a lot of time in management meetings doing 'who knows what' and little time working directly with their employees.
Pros
Business casual, jeans day almost every Friday, lots of food celebrations
Cons
Limited or no options on schedule, no part time options, possibility of working at home after a year's service
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Uncomfortable work enviou=rnemnt
Certified Senior Online Payroll Specialist (Current Employee) –  Norwalk, CTFebruary 21, 2016
Changes within the company have caused a stressful work environment, employee's are no longer engaged in the day to day priorities.
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Na
Sales Director (Current Employee) –  Pittsburgh, PAFebruary 16, 2016
Paychex is stable company with high growth and advanced technology. We are a leader in the Human Resource, Retirement Services, Payroll and Employee Benefits. It is an amazing place to work and succeed!
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Fun place to work......Management loves to micro manage seasoned sales professionals
Human Capital Management (Former Employee) –  Tampa, FLFebruary 9, 2016
I came in as a top producer and proved myself immediately. I can accept constructive criticism but cannot rationalize texts like "are you alive" when I am a top producer. Learn how to develop not insult your top performers
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Paychex
Retirement Benefits Services Advisor (Current Employee) –  Rochester, NYFebruary 8, 2016
Pros-
Good work life balance
Generous benefits and PTO
Training is excellent
Company strongly values employee engagement




Cons-
Pay is low
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customer orientated precission was a must
Payroll Distribution Specialist (Former Employee) –  Indianapolis, INFebruary 6, 2016
work load was not consistant, very customer orientated worked with many different machines and placed work orders on all of them
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Overall rating

3.7
Based on 515 reviews
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