A day in the life of a Paychex Employee at BeneTrac
Technical Operations Specialist 1 (Former Employee) – San Diego, CA – January 29, 2017
Starts out reading your inbox, and sorting through the project management screens in BeneTrac, and to plan your daily tasks.
The new management was the hardest part about the job. They changed policies and rules, and only informed you in bits and pieces of things verbally and never gave out things in writing that were related to the changes that applied to me directly and they treated people very differently so they lost a lot of staff due to this change. There was a big personality difference between the people that I worked with directly and the new upper management team.
I was sad to go because I was praised many times for work well done, and for helping others, and I also won several monthly drawings for prizes by nominations from my coworkers.
The most enjoyable part of the day is when after 3pm, mostly everyone else goes home, because they work an earlier shift, and I could get more work done while they were not talking about their personal lives or complaining about their job, after 3pm, until I got off work at 5pm.
I also enjoyed working with all the different healthcare insurance carriers to gather the data needed to build the websites for the clients. I had a really good rapport with most of the people that I spoke with at the carriers, and in the office.
Benefits package is nice, but EXPENSIVE for a family of 2 or more
your take home is only half of your total compensation after benefits