I learned a great deal about the call center environment. I made usually four hundred to six hundred manually dialed calls. Management was motivating. The most difficult part of the job was that what we were doing was not morally right.
Processor/Operations Manager (Former Employee), Carlsbad, CA – November 26, 2012
A typical day was a lot of data entry, customer service, and problem resolution. I learned more about data entry and how to navigate through multiple computer programs. The management was helpful with any questions or concerns. My co-workers were fun to work with; they kept the environment exciting. The hardest part of my job was sometimes my co-workers – more... who thought it was a competition instead of working together. The most enjoyable part of my job the advancement and support from my managers. – less