In my experience, along with collaboration of others, PCM over promised and undelivered. PCM lacks quality management, competent leadership, and has a poor commission attainment plan. The sales leads from the start were terrible and management was slow to respond. There is a small pocket of success, however, overall, the morale is low and caused frustration and a good number of people to leave or to simply put up with it because, it's a job.
Vendor sponsored lunches
Terrible leads, low morale, call center mentality.