Account Executive (Current Employee) – Chicago, IL – January 19, 2017
The job itself is a great learning experience, or at least it was when I first got here. Many system issues that slow down your overall sales process and make you more of an operations person on top of trying to actually make money. The base compensation is very low and not livable, you can earn good money but you will almost indefinitely have to live with your parents or have dual income until year 2. The culture was great before but due to some serious turnover many of the leaders with vision and execution are no longer at pcm.
vendor sponsored happy hours, free lunches
upper management turnover more than sales people, no clear direction, no accountability
Enjoyed my time but the company seems to be unorganized
Tier 2 Microsoft sales specialist (Former Employee) – Austin, TX – January 17, 2017
I enjoyed the year and a half I had with PCM but in that time there were so many changes. My entire time there was spent with new initiatives and plans to get our team up and running but essentially I feel like it stunted our growth. I went through 3 Directors and 3 different managers in less than 2 years. Company seemed more focused on acquisitions of new companies than really creating a clear and concise message for its existing business.
Level 2 Analyst and Client Lead (Current Employee) – Lewis Center, OH – December 29, 2016
A typical day at work is answering calls and responding to emails. During the week it is roughly 6-8 clients that I handle until after 4 PM and than its 43. On the weeked it is also 43 clients that I handle. There really is no work/life balance because they refuse to give a tenured employee in the help desk of 2 years a schedule change, when they give others a schedule change even if they have been at the company for less than 2 months. Have not been given a raise or promotion since I started here 2 years ago. The hardest part of my job is knowing that I have no chance for growth or upward mobility. The most enjoyable part of my job is the three days off a week I get.
Cant think of any
Insurance is awful, no raises, only 2 weeks of vacation and 1 week of sick time. No family leave time
Call Center culture with high turnover and you are basically warming up accounts for senior sales people after you leave
Account Executive/Sales (Current Employee) – El Segundo, CA – December 12, 2016
It's a call center where you are given cold, and maybe semi warm leads. You are lead to believe that the 50 accounts you are given will produce an income for you. What you are not told is that most of your money will be made on Spiffs from the manufacturing partners (who only spiff on certain products). Otherwise you make around 8% on gross profit. So... if you sell $1million in hardware but could only make 2% GP then you walk away with less than $2k in your pocket. Now take into account how many other companies are in the field, how long it takes to build relationships in order to get a seat at the table for big deals, and then how many of those order may have Spiffs.
Long story short, job sounds great on paper but if you are looking for a serious sales job in IT this is not the place.
Everyone is young and thats great, but if you are college educated and are looking for a way to take your career to the next level this place is a wasteland.
Health Benefits, fairly easy work hours, foot into the door for tech
Churn and Burn, commission structure is brutal, short sales cycle for large deals, you don't make the money you are lead to believe
Computer Technician (Former Employee) – Lewis Center, OH – December 5, 2016
I enjoyed working here because I got to utilize my Apple Certification and work on iPads and just be alone in my work environment all day. The people I worked with were fun people to be around as well.
Working through PCM was a great experience for a first sales job. There was never a slow day and the days run by so quickly since there was always something productive to do. The most enjoyable part of the job was working with all sorts of different clients from small/medium to enterprise businesses. My branch was acquired into PCM so my branch management was by far my favorite. The hardest part of the job was so much constant change. Quotas went up higher than usual towards the end of me working there and it was a hard transition for my company to keep up with our constant business with so much change from a customer standpoint as well.
Data Center Architect / Senior Engineer (Current Employee) – Columbus, OH – March 24, 2016
Really is a pretty good place to work, but there is constant change in managements attempt to improve both business and processes. With that said they have your back as an employee and has good work life balance. The company also has had slow but constant improvement.