Test Administrator (Current Employee) – Bethesda, MD – August 7, 2012
A typical day of work would include checking test takers' identification, admitting them to take their tests, proctoring the test takers while they took their tests to maintain security , and then deliver the results of the test to the appropriate place. Some other responsibilities were general test center upkeep such as, keeping the test area sanitized and, if need be, doing some repairs on the test center computers.
The hardest part of the job was being able to juggle my work schedule around school, which I was attending full-time. The most enjoyable part was learning about all the different professions that we administered test for.
flexible with school, very easy commute
not in my field of expertise, not many opportunities for advancement
Quality Assurance Engineer (Current Employee) – San Francisco Bay Area, CA – August 3, 2016
Great company with average benefits. Very non-toxic and slow environment. They think they are agile, however their SDLC is waterfall, due to many parts of the projects being outsourced.
For such a large corporation, they need to stop outsourcing and invest into Engineers, that is where dept of education will head in the future. Too bad upper management doesn't know much about the SDLC therefore, by trying to save money, they hit themselves below the belt. This company is the "BlackBerry" of academical world in it's prime. Unless the company pivots, not sure how long Pearson will last.
Flexible WFH policy, great work/life balance, great co-workers!
Lack of innovation, working on outdated technology.
Good Company Experiencing Bad Management and Lack of Focus
Operations Support Manager (Former Employee) – San Antonio, TX – October 24, 2016
Pearson is a good company, however with their most recent CEO, they have failed to create a corporate ethos about what they stand for. They are going through a massive reduction in force (4K in 2016 alone) to help out investor confidence, but the real issues are rooted in top down, protective management and a lack of clear focus on what it is the company provides. Yes, they are an education company trying to go digital, but they don't "think" digital in many regards. They have let go of a lot of intelligent, hard working people and the climate is not good right now as most folks are in CYA mode.
Medical/Dental benefits, tuition reimbursement
Management in CYA and job cutting mode, lack of clear corporate vision, stuck between print ideology and digital ambitions
Assessment Specialist - Mathematics (Former Employee) – San Antonio, TX – October 31, 2016
After working more than 10 years at Pearson and surviving 4 rounds of lay-offs, I thought my position was relatively secure. Sadly, I was mistaken. After the shock of being laid off subsided, I learned that almost everyone that had been laid off in the last round was 55+ years of age.
If you don't mind working an average of 50+ hours/week, 1 1/2% to 2% pay increases and bonuses that are promised but aren't delivered, this is the company for you!
Also, be warned that anything you say to your manager can and probably WILL be used against you at a later date, along with being shared with other managers.
Pearson upper management views the solution to poor decisions they've made as 3 rounds of lay-offs within a 7 month period. Not real good for morale.
Excellent health insurance, work from home flexibility
Poor morale due to constant lay-offs, mid-management doesn't understand the word "confidential", work/life balance is non-existent, vacation time isn't honored
Senior Production Coordinator (Former Employee) – Austin, TX – July 27, 2016
Worked for Pearson for over 15 years. It was a great fast paced, deadline driven environment. New challenges created new knowledge build up every season. Excellent Benefits including dental, medical, vision, 401k, as well as employee stock and tuition reimbursement . It really was a great place to work.
Project Manager (Former Employee) – Iowa City, IA – July 27, 2016
Pearson encourages autonomy and is very supportive of flexible work environments and telecommuting. There was limited advancement opportunities during my tenure due to restructuring but the company is supportive of development and continuing education.
Senior Software Engineer (Current Employee) – Boston, MA – May 22, 2016
I love my team at Pearson. We're a ragtag group of professionals that tackles some of the hardest problems Pearson has encountered while providing an excellent service. I had truly believed that I could stay at Pearson for a significant portion of my life, however management has unfortunately failed to hold up their end of the bargain. As re-org, after re-org at the higher levels kept occurring, leadership came and went, leaving the projects with little focus and shareholders little confidence. At this point Pearson is in a transition to buy versus build and cutting to profits. With 10+% layoffs approaching, it's not a good time to be at Pearson.
However, I learned a lot while on the job and made some great connections. We utilized MongoDB on a large, 100+ million user scale and I'm not confident I'll do anything as cool as that for awhile.
Team atmosphere, open environment, ping pong table, work life balance
Management doesn't have clear direction. 10+% layoffs.
Customer Service Call Center Agent (Current Employee) – Bloomington, MN – November 9, 2016
Pearson VUE has given me a lot of places to expand in, from starting as a test center administrator, working my way up to management, to being a call center agent there are a lot of departments for people to work their way up in.
Administrative Manager/Leader (Current Employee) – Forest Hills, NY – April 12, 2016
This is not a career. Works better for retirees and students seeking to earn extra money while in school. The pay is isn't great and hours are not guaranteed. Not a good thing when you are paid by the hour and you have a family and bills to pay. Do not make this career. I'm a Test Center Manager therefore I make my own schedule. We interact with dozens of candidate each day taking various professional licensing exams. We are the security part of the exam to ensure it's integrity is protected. The job also entails administrative work. In this job I have been a Test administrator, Manager, Security, a computer technician, a plumber, a handyman, a customer service representative, a coordinator among other titles. I hire the staff and I really enjoy working with my teammates. We work together in order to get candidates seated by the 8:30 AM deadline. Working with them and having the ability to work with little oversight is the best part of the job. Management is awesome and I appreciate all they do for their field workers. My one advice to Management would be to develop the field workers who are willing and wanting to grow. Do not keep good employees stuck in a position with no advancement.
Excellent Work/life balance, great benefits
No opportunity for growth, low pay, hours are not guaranteed
The people at Pearson are fantastic, but the culture is suffering. Management has very lofty goals, but no solid roadmap on how to achieve the goals. It's upsetting to see great people work so hard but get nowhere because the management is so lost.
Business Analyst (Former Employee) – Iowa City, IA – May 22, 2016
Constant change with 13 different managers in 15 years. No career advancement path. Continual churn of leadership and management. Managers were assigned based on job knowledge, not on the desire to lead.