Test Administrator (Current Employee) – Bethesda, MD – August 7, 2012
A typical day of work would include checking test takers' identification, admitting them to take their tests, proctoring the test takers while they took their tests to maintain security , and then deliver the results of the test to the appropriate place. Some other responsibilities were general test center upkeep such as, keeping the test area sanitized and, if need be, doing some repairs on the test center computers.
The hardest part of the job was being able to juggle my work schedule around school, which I was attending full-time. The most enjoyable part was learning about all the different professions that we administered test for.
flexible with school, very easy commute
not in my field of expertise, not many opportunities for advancement
State test scorer (Former Employee) – Jacksonville, FL – January 8, 2017
I was tested and trained to score written portions of tests that elementary students took all over the country. I had to read student responses and judge wheter their response met the criteria that their state set for them. I used very specific written examples to judge each score to give a response.
Financial Analyst (Former Employee) – Boston, MA – January 7, 2017
Overall a good company to work for. A lot of re-structuring, multiple times a year. Allows telecommute which is great if you desire that flexibility. Beautiful buildings and covered parking spots. Good benefits. Good pay but you do have to ask for it.
good benefits, telecommute, good pay
a lot of overtime but that is probably a given due to the constant re-structuring
Great coworkers and interesting work, no advancement
Assistant (Current Employee) – Boston, MA – January 5, 2017
Pearson does not pay their employees enough, to the point where they cannot hold on to talent and the turnover rate hinders teams. There is also no room for advancement and promotions are not a regular thing. The work is interesting and the employees are great, smart people.
Customer Contact Center Representative (Current Employee) – Hadley, MA – January 5, 2017
This is a great environment to work in, generally speaking, and the benefits are nice. Pay is not the greatest though and there is no room to grow. You can do three times as much as everyone else and never get promoted or receive a raise.
From what I have heard from people who have been here longer than than me, the yearly raise is often very low, last year was a half a percent raise.
Project Coordinator (Former Employee) – San Antonio, TX – January 4, 2017
If all you care about are great benefits, then this is the place for you. Otherwise, stay away. The company is constantly re-organizing and letting people go....GOOD people. You need to be "liked" in order to move up, otherwise it is impossible. Managers don't seem to care about talent. Worked there for almost 8 years and was only moved around laterally even though most people said I did great work. This company is only going downhill, unfortunately. Too many good people let go or just flat out left.
Q Product Support Specialist (Former Employee) – San Antonio, TX – January 3, 2017
A typical day at work was fairly easy, and sometimes fun, even while busy. Basically you sit at your computer and take phone calls. Most of them are the same, repetitive, easy calls, then there are a few hard ones sprinkled in that you actually have to do some thinking to resolve. Average call time was about 7min, and involved either order entry or basic tech support for the product. No 'selling' or outbound calls involved, all the customers called to order what they want or for us to fix what we've already sold them. I learned a lot about division of power between different departments, and how things can (or can't) get accomplished depending on how well they communicate. Management was atrocious, mainly due to our department manager not being replaced for over 4 months. We were left with supervisors to monitor agents, but no manager making changes to processes. My coworkers were amazing, and a few have become friends outside of work. The hardest part of the job was knowing how things worked between different groups, but not being able to do everything. Being forced to go to someone else for something you have the knowledge to accomplish yourself is frustrating. The most enjoyable part of the job was the employees and general lax attitude of everyone in the building.
Sr. Marketing Manager (Current Employee) – Iowa City, IA – January 3, 2017
Pearson is about education and providing tools to support administrators and teachers and for the students they in turn support. Pearson overall is an accountable company that strives daily to be decent and brave with the motto of "always learning".
Test Proctor (Current Employee) – Houston, TX – December 30, 2016
Pearson Professional Center @ North Gessner is a great place to work. Good atmosphere and nice coworkers.
Once you are hired, you are given extensive training in security measures and testing administration over approximately 3 days. You are also required to complete an exam to show your proficiency in the procedures.
The hardest part of the job is remembering all the log-in procedures and passwords once you begin to work independently.
The fun part of the job is meeting different people.
Manager (Current Employee) – USA – December 23, 2016
Pearson's mission to improve people's lives through learning is one that most employees really get behind. The recent financial performance and decisions made by executive leadership make many question Pearson's ability to achieve its goals.
Test Scorer (Current Employee) – Worthington, OH – December 15, 2016
Working at Pearson is fast paced and professional. The staff are easy to approach and the bonuses are great! The management are available for questions or comments and coworkers are easy to get along with. The hardest part of the job was getting tired of working on the same question. The most enjoyable part of the job is the ease of working.
Manager (Former Employee) – Hoboken, NJ – December 12, 2016
Pearson in struggling with the disruption created by information technology. As people have found new media and sources of information rather than books, the company has struggled to innovate. As it has failed to do so, it has turned to mass layoffs, outsourcing, and forcing former employees to become freelancers. Things do not seem to be headed in the right direction.
Not many anymore. If you can avoid being laid off, they have pretty good benefits.
Low morale, the folks left having to do more with less, and much of the work going to offshore vendors or freelancers.
Sr. Project Coordinator (Former Employee) – Iowa City, IA – December 7, 2016
I started as an Administrative assistant and was promoted twice during my tenure with this company. The benefits were great and was allowed to work from home, as needed. I learned a lot at this company and developed career skills that I didn't have when I started.
healthcare and matching 401(k)
Almost always in reactive mode due to tight contract delivery schedules
Analyst (Former Employee) – Hoboken, NJ – December 6, 2016
Pearson provides a great blend of work and home life opportunities. Work is challenging and coworkers are busy with their business. Business units are dependent of each other but all do get the job done.