little political battles means the customers' needs aren't met (both learners and instructors)
decline to state (Current Employee) – Centennial, CO – June 7, 2017
Instead of being focused on building really cool products which customers want to buy, and which help people learn, we
1. imagine science fiction artificial intelligence to be real, then get upset when the people who implement that stuff say it's not possible
2. keep going with bad products
3. don't care whether our products look nice, have correctly spelled words, or serve learners' needs
4. "Invest" in a branch of the company to deal with efficacy, but don't actually do any efficacy studies, let alone use that information to get rid of bad products or find more efficient ways to do things
5. continually rewrite to new platforms
6. forget that engineers are not fungible
My theory is that these things occur because people build little fiefdoms and protect their products and ideas at the expense of working across the organization to build stuff that revolutionizes learning. It could also be that not very smart people are sprinkled throughout (this is the education industry, after all). However, I'm fully willing to admit I'm naive, everything is hunky dory, and the falling stock price does not indicate a sick company.
But I get paid pretty well for not having to do very much work, so there's that. Plus I have smart, fun, interesting coworkers.