Pros: I'll never see the inside of that place again
Cons: Have a seat, get some popcorn, and read on
Left to my own devices, I could never have imagined the level of corporate incompetence that I encountered in the Pearson employees at this scoring center.
My payroll checks were incorrect, having errors in
1) the type of pay owed per type of work performed, and
2) the payroll deduction choices that I carefully specified when signing on with them.
IT, HR, and management were lost in space and either messed up or did nothing at all. The attrition rate of the scorers at this center was frighteningly high, which is as it should be; nobody with a shred of dignity wanted that low-paying job to be extended. Although many scorers were highly educated and thoroughly professional, a large number of people took the job because they couldn't get anything else at the time. This contributed to demoralized conversation on breaks and during the generous half-hour lunch.
This job was the dictionary definition of frustration; fortunately the position was short term, and I'll never do it again.