Pechanga Resort & Casino Employee Reviews

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fun active and friendly customer service working environment
Slot tech. Money Changer (Former Employee) –  Temecula, CANovember 7, 2017
Worked in a Casino, fun and upbeat, active and motivating, customer service, protected company assets handling large amounts of money, inventory and calculating, problem solving challenges dealing with upset customers, accounting.
Pros
great benefits and pay, paid vacation and sick time
Cons
working in smoking environment
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Job security, steady hours,pay is low for certain departments
Facility Maintenance (Former Employee) –  Temecula, CAOctober 29, 2017
Long process to get hired.gaming commission is a nightmare.supervisors and people that have been there for a while. Are typically lazy and complacent they get away with talking standing around and taking longer breaks.But will right you up and hold you to the highest standard.pechanga is real clicky . you'll realize you better kiss but or work harder than everyone else.
Pros
Job security defense benefits free lunches
Cons
Unfair partiality, raises and pay are based on seniority not ability, experience, or how hard you work.
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great place to work
Security Officer (Former Employee) –  Temecula, CAOctober 20, 2017
opportunity for advancement,everyday is different,meet many people,supervisors are easy to get along with,job satisfaction,great work environment,excellent pay
Pros
free lunches
Cons
short breakes
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Nothing
Slot Technician Supervisor (Former Employee) –  Temecula, CAOctober 20, 2017
Company is very unorganized, has lack of experience in the casino business and is only worried about its tribal members and disrespect non tribal team members. In my 30 years in this business I NEVER seen a casino go through so many employees (30 plus employees are hired every month) due to lack of their tribal members being hired at management and supervisors position that they are not qualified ! They will always promote the tribal memebers because they have the right to do so a corroding to their Solvateen Nation rule !!!
Pros
No
Cons
Yes
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Horrible experience
Maintenance Electrician (Former Employee) –  Temecula, CAOctober 19, 2017
Fired after 87 days and jobs caught up.Nevergave me a uniform.Tricked me into quitting a 24 year job for that. Cut throat management and liars. Beware
Pros
Lots of pros until Inhuman Resources decides to fire you after they use you for what they want.
Cons
They knew they hired me under false pretense. Everyone who worked with me knows what they did.
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A great place to gain experieince
LINE COOK (Former Employee) –  Temecula, CAOctober 10, 2017
Pechanga was a good place for a cook to learn the industry. The various chefs I worked for were very talented and knowledgeable. The environment is fast paced and expectations are high.
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Very fast-paced and always room for advancement
Lead Steward Supervisor (Current Employee) –  Temecula, CAOctober 2, 2017
I've been working for Pechanga for roughly over 6 years and have seen a significant jump in overall job advancement in the recent months. During my time here, I've been treated with the upmost respect and always recommend career hunters to give this place a shot. Despite our department lacking a bit in numbers via employees, the option of staying for overtime is always a great way to reward those for their hard work. The benefits a fairly competitive compared to other casinos and the discounts to various businesses are a nice touch as well.
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Fast paced non stop great job
DPS Corporal (Current Employee) –  Temecula, CASeptember 20, 2017
Great place to work and advance if interested in the casino business. Be prepared to work Holidays and Weekends, Pechanga Resort and Casino is a 24hr 365 day business
Pros
benefits and Free lunch
Cons
Never closes
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it is productive to make guess happy.
clerk/cashier/customer Service (Former Employee) –  Temecula, CASeptember 7, 2017
It is different from work as assembler line because is big company and has many departments to choose to work with internal. every body just do their job.
Pros
mixed different raise needed for interpreter
Cons
it is like Disney for adult
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loved this job
Room Service Server (Former Employee) –  Temecula, CASeptember 2, 2017
I loved this job . The benefits were great , pay was great , got to meet many celebraties there , they gave generous bonus es , company picnics were out of this worl
Pros
percs
Cons
management
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Excellently ran casino, great workplace
Hostess (Former Employee) –  Temecula, CAAugust 29, 2017
Pechanga treats their staff like family, no matter how large that family grows, you always feel like you belong and you're welcomed. The staff areas are all well-maintained, the benefits are great, the pay could be better, but there are opportunities for raises. There is a job position for everything you can think of, I always said Pechanga was like it's own little town.
Pros
clean, benefits, set schedule, employee dining room
Cons
smoke-filled air
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Fast passed casino environment
Shift Relief Supervisor (Former Employee) –  Temecula, CAAugust 19, 2017
Enjoyed working at PR&C. They are willing to train and lots of room for advancement. Great pay, medical insurance, 401K, and paid vacation, plus holiday bonuses.
Pros
money and benifits
Cons
work hours
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Fair and productive employer
Table Games Shift Supervisor (Former Employee) –  Temecula, CAAugust 15, 2017
excellent company I learned new training and teaching techniques. Thek management was excdellent. The workplace culture was upbeat. The hardest part of the job was standing for 8 hours.The most enjoyable part of the job was customer interaction.
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Easy job with no advancement
EMT-Basic (Former Employee) –  Temecula, CAAugust 12, 2017
Work was great but there was no advancement as an EMT. If there was something that an employee thought of to make the environment better for the EMT they where either ignored or put down for recommending them. Every EMT went to school full-time to try and get a better job.
Pros
Long hours and more days off
Cons
No room to grow
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Understand that employees deal with rude guest all day so as a manager try to be more understanding and polite.
Cocktail Server (Current Employee) –  Temecula, CAAugust 8, 2017
Pechanga is a stressful place to work between the rude guests and management it makes it hard to enjoy work. As long as you can know how to provide good customer service and try not to let the negatively get to you.
Pros
Free lunch
Cons
The tipping policy
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This casino is very progressive
Assistant Controller/ Operations June (Former Employee) –  Temecula, CAJuly 26, 2017
I came in as an assistant controller and was given the opportunity to learn a great deal so that I eventually became the Operational Controller. Beautiful and well run casino.
Pros
opprtunities for advancement
Cons
communication was not always what it should be
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It depends on your department and management
Cage Cashier (Former Employee) –  Temecula, CAJuly 20, 2017
The company has great benefits but they really need to work on the management. On the weekends, when its really busy they expect for you to finish all the work on time and don't give the proper work conditions. Not everyone is fast at the job and its understandable, but they need to create a better balance. But the work itself was simple and repetitive and the pay is great. I did enjoy most of my coworkers especially on the slow nights.
Pros
Slow during the week
Cons
Not all trainers train the same way.
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great benefits
Cage Supervisor (Former Employee) –  Temecula, CAJuly 7, 2017
Worked forty hours a week. Great place to work. Benefits were amazing. They compensate workers well they with bonuses and pay raises. Great place to advance your career
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It was great time working at Pechanga i plan to return one day
Valet Dispatcher, Bell Desk Dispatcher (Former Employee) –  Temecula, CA 92592July 1, 2017
They treated everyone well at pechanga, found most of the employees to be well trained and having great customer service skills, they offered a lot of benefits.
Pros
Free lunch, discounts.
Cons
N/a
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The Beverage Director has a major in God complex and a minor in narcissism.
Bartender (Current Employee) –  Temecula, CAJune 20, 2017
Yes promotion within occurs however there is 0 training. The manager was appointed and is knowledgeless and treats employees like children. Definitely stay away from Beverage until the PDC makes a management change in Director and Manager.
Seven beverage supervisors and assistant manager have quit or been let go within the last six months.
Pros
Paid break, decent health and 401k benefits
Cons
No beverage training, too many mandatory blackout days, Director doesn't allow supervisory direction or development opportunities.
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Overall rating

3.6
Based on 61 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
4.1
Job Security/Advancement
3.3
Management
3.2
Culture
3.5

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