Live entertainment, dining, slot machines and table games
Special Events /Box Office Manager (Former Employee) – Temecula, CA – March 5, 2013
A typical day at work for me would vary on a day to day basis. I was in charge of the ticketing sales, casino wide decorations and live entertainment at the casino. I would work varies hours depending on what artist/artists or VIP event we were having. I was responsibly for reviewing contracts with upper management re negotiating with the artists, booking agent, outside vendors, creating and receiving a high volume of calls (200) or more on a daily basis. In addition I was in charge of the entire casino holiday decorations throughout the casino
I learned how to communicate with the entertainment industry. I learned customer satisfaction, customer service, departmental budget, filing, spreadsheets, graphs, event/staffing schedules, ticketing system as well as the polices and procedures of the organization.
I attended meeting on weekly basis with upper management to review and negotiate new contracts along with the departmental budget. I enjoyed learning and giving the opportunity to work closely with management.
I enjoyed working as a team with my immediate co workers as well as other departments in the organization. when putting an event together other departments within the organization would work closely, we worked as team and took pride of our responsibilities to have a successful event.
The hardest part of my job was eating the food in the staff cafeteria.
the most enjoyable was working for PRC, meeting lots of artists, decorating the casino, working with the team and achieving the goals and experience.
bonuses, company phone, training/mangement classes, meal cards
short lunches, had to stay on property for lunch, smoke, uniforms