About Pediatric Boulevard
Boulevard Pediatrics will always be committed to providing our patients and families access to quality medical care every day. Telephone and online medical evaluation/consultation are two very important ways we meet this commitment.
Telephone and electronic communication involves the physician or our Nurse Practitioner’s time, expertise – more... and the documentation of the medical management provided. By utilizing these convenient options, these services may replace or prevent the need for an office visit. Therefore, telephone and electronic care are recognized as patient care by the American Medical Association, the American Academy of Pediatrics, and some insurance providers as of 2008. Additionally, our medical malpractice insurance provider requires documentation to reflect this aspect of patient interaction in order to maintain compliance with current medical standards and continue our unblemished record of patient care.
Boulevard Pediatrics will be adhering to this national trend of addressing alternative methods of providing care via telephone and electronic consultation, and charging for some of those professional services. In the past, we have provided these services gratis, in order to manage immediate medical needs, adjust or start medication, treat ongoing chronic illness or assist with normal growth, development and behavioral concerns. This care will continue, but will be considered a professional service and charges may be submitted to your insurance when appropriate. Please be assured that routine calls to the office for brief guidance and support are welcome and will continue to be a courtesy service of our practice.
Circumstances for which a fee would be submitted to your insurer may include, but are not limited to, treating minor infections such as pink eye, head lice or rashes, ongoing case management of conditions like ADD, care of complex/ongoing feeding and developmental problems, troubleshooting emotional or psychological events, educational counseling and case management that requires the time and expertise of your primary care physician and/or our registered nurse. In addition, some night/weekend on-call care consultations may be billed, if complex/lengthy advice is rendered, treatment initiated and an office visit is saved.
If you telephone or email us for issues or questions deemed more complex, you will be offered the option of a coming in for a regular office visit before evaluation or management is provided by phone or online. Charges will NOT apply or be billed if your communication is related to an office visit for the same complaint within the past 7 days (follow-up phone calls or emails related to that problem), or if your child needs to be seen within 24 hours after phone/electronic care was provided.
As of February 15, 2008 we will bill your health plan for the above services. – less – More from ZoomInfo »
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