Very stressful, high turnover, condescending management, poor environment
Reservation Sales Agent (Former Employee) – Reservations – September 7, 2013
The days are extremely busy, phones do not stop ringing. Always short staffed, turn over high and the ones working feel the pressure, cramped office worst space ever seen, the manager is condescending and so is her boss, so it becomes a vicious cycle, that the employees all are looking for other work or transfer out because they do not teach only critique and write you up for the smallest infraction. They preach all these values but management does not practice them only expect us to. Hostile environment to be in.
Free food and uniform with cleaning you don't need to spend money on clothes or cleaning
Management especially direct managers, constantly short-staffed, recording device for calls