Customer Service Representative (Former Employee) – Spokane, WA – September 7, 2016
I worked for PEMCO on two different occasions. The first time I thought I had gone to heaven as they treated the Sales staff and other employees so well. Catered meals, big bonus programs, alcohol at company functions, paid training trips to Seattle with expenses paid for meals and accommodations ect... The second time was still good but a lot of the old perks hadgone by the way side as PEMCO has become more and more of a call center environment. However, still a good experience for me. Great pay and benefits. Excellent facility. Good floor managers. Upper management could use a reality check. A really decent bunch of employees. Some of the nicest people I've had the pleasure to work with.
Excellent pay, great benefits, Two for one 401K match, gorgeous facility
call center work, schedule is micromanaged, high premiums
Employment Supervisor (Former Employee) – Seattle, WA – July 8, 2016
The work environment at PEMCO was serious and professional. Whatever position you were in, it all related back to the customer. The customer is always first and held in high regard. What ever position you were in there was always support for individual growth. When an employee worked hard, did an excellent job and was trustworthy they could be promoted within one of the companies.
A typical day (exempt employees) was starting on time, working collaboratively towards set goals, which can include meeting with people in or outside of staff, attending or facilitating training, creating or reviewing documents and making decisions, coaching or aiding others and anything else that was needed to get the job done. It was very typical to work extended hours. The environment is very team orientated and for the most part employee's meshed well with one another.
A difficult part of working at PEMCO was the negative perception that people had of insurance companies. On the flip side it was wonderful to put the customer first and become a business that shines in their eyes.
Job opportunities to be promoted, training, benefit package and salary
Location in proximity to affordable housing and long work hours.
Very productive work environment, long tenure of employees
Casualty Claims Adjuster (Current Employee) – Seattle, WA – July 5, 2016
The work environment is great. The knowledge of the employees is very strong and majority of the employees have worked at the company for over ten years. The management is very involved, friendly, and knowledgable.
Worked for PEMCO for 28 years and gained data analyst reporting knowledge.
Business Support Analyst (Former Employee) – Lynnwood, WA – April 21, 2015
I worked for PEMCO for 28 years with 2 positions in 2 departments and a number of title changes. I appreciated the opportunity to learn many skills and to take classes. The 401K and medical coverage benefited my family. On the job training allowed me to gain many levels of data analyst reporting skills. Co-workers willingly shared their knowledge. The hardest part of the job included different management styles expectations being completely opposite. The most enjoyable part of the job enabled my creativeness to work with individuals to meet their data and reporting needs.
Functional QA & Performance Test Engineer (Current Employee) – Seattle, WA – March 31, 2015
1. Viewing and understanding requirements through VSTS (Story board) and discussion in the daily stand ups with BA's and developers 2. Understanding requirements, test cases identification/creation/execution 3. Assigning and reviewing the Offshore work 4. Check with developers/BA as and when required 5. Bugs creation in VSTS and assigning it to the corresponding team member 6. System and regression testing 7. Moving the releases to production and performing pre-production and post production validations 8. Sometimes the requirements are critical and identifying the scenarios 9. Logging critical and serious defects
Free team lunches
sometimes co-ordination is dificult within the team
Direct Insurance Agent (Former Employee) – Down Seattle – January 22, 2015
I was a 'captured' agent working in the corporate office and selling property and casualty PEMCO products. Wonderful co-workers and we were all under a great deal of stress as they kept raising the bar and their expectations. But the compensation/benefits were good. The hardest part of the job was the changes. Management kept changing, The products kept changing and company keeps trimming.
Insurance Specialist (Former Employee) – Lynnwood, WA – January 4, 2015
I enjoyed my time with Pemco as an insurance specialist, they offer good benefits and a friendly work environment, I would recommend them to anyone looking for a job or for personal insurance for auto, home, boat and umbrella! Work included customer service for insurance policies, good co workers and supportive supervisors, holidays off, good vacation and sick pay offerings.