PEMCO Employee Reviews

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awesome co-workers, could leave everything else
Casualty Adjuster (Current Employee) –  Seattle, WAApril 18, 2017
A typical day is a non stop juggling act. Hardest part of the job is there is never enough time in the day, most enjoyable part is the people that work there are all fantastic!
Pros
beautiful office, benefits, culture
Cons
workload, unrealistic expectations, pay
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Really enjoyed working for this local company.
Intermediate Claims Adjuster (Former Employee) –  Seattle, WAFebruary 20, 2017
I worked here for 8 years and enjoyed being here. The culture is nice along with the teams. The supervisors give time to each employee encouraging them to attain their goals.
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Intelligence productive work area
Fabricator/Welder (Former Employee) –  Bluefield, VANovember 29, 2016
The work place is great. Good environment. Daily working was not a problem. Management was great except for a few people but every job has their downers.
Pros
Great people
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Great Company
Customer Service Representative (Former Employee) –  Spokane, WASeptember 7, 2016
I worked for PEMCO on two different occasions. The first time I thought I had gone to heaven as they treated the Sales staff and other employees so well. Catered meals, big bonus programs, alcohol at company functions, paid training trips to Seattle with expenses paid for meals and accommodations ect... The second time was still good but a lot of the old perks hadgone by the way side as PEMCO has become more and more of a call center environment. However, still a good experience for me. Great pay and benefits. Excellent facility. Good floor managers. Upper management could use a reality check. A really decent bunch of employees. Some of the nicest people I've had the pleasure to work with.
Pros
Excellent pay, great benefits, Two for one 401K match, gorgeous facility
Cons
call center work, schedule is micromanaged, high premiums
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fun company, people are kind
Document Specialist (Former Employee) –  Seattle, WAAugust 12, 2016
liked working here. a good company to work for. decent pay. good health benefits. people friendly. paid for training which they offered all the time.
Pros
keeps employes forever
Cons
none
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A company you can be proud to represent.
Employment Supervisor (Former Employee) –  Seattle, WAJuly 8, 2016
The work environment at PEMCO was serious and professional. Whatever position you were in, it all related back to the customer. The customer is always first and held in high regard. What ever position you were in there was always support for individual growth. When an employee worked hard, did an excellent job and was trustworthy they could be promoted within one of the companies.

A typical day (exempt employees) was starting on time, working collaboratively towards set goals, which can include meeting with people in or outside of staff, attending or facilitating training, creating or reviewing documents and making decisions, coaching or aiding others and anything else that was needed to get the job done. It was very typical to work extended hours. The environment is very team orientated and for the most part employee's meshed well with one another.

A difficult part of working at PEMCO was the negative perception that people had of insurance companies. On the flip side it was wonderful to put the customer first and become a business that shines in their eyes.
Pros
Job opportunities to be promoted, training, benefit package and salary
Cons
Location in proximity to affordable housing and long work hours.
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Very productive work environment, long tenure of employees
Casualty Claims Adjuster (Current Employee) –  Seattle, WAJuly 5, 2016
The work environment is great. The knowledge of the employees is very strong and majority of the employees have worked at the company for over ten years. The management is very involved, friendly, and knowledgable.
Pros
Competitive salary, excellent 401K program
Cons
Lots of retirements so workload has increased
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Good place to work for a few years
Senior Business Analyst (Former Employee) –  Seattle, WAFebruary 26, 2016
Very good people and management tries hard, but doesn't always make the best decisions. Salaries are not competitive for the IT department.
Pros
Good people
Cons
Low salaries
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A great working environment with great benefits
Senior Database Administrator (Former Employee) –  Seattle, WAJune 12, 2015
Even though management was unappreciative of the benefits of the IBM Mainframe, it was a great working environment and the benedits are unsurpassed.
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Worked for PEMCO for 28 years and gained data analyst reporting knowledge.
Business Support Analyst (Former Employee) –  Lynnwood, WAApril 21, 2015
I worked for PEMCO for 28 years with 2 positions in 2 departments and a number of title changes. I appreciated the opportunity to learn many skills and to take classes. The 401K and medical coverage benefited my family. On the job training allowed me to gain many levels of data analyst reporting skills. Co-workers willingly shared their knowledge. The hardest part of the job included different management styles expectations being completely opposite. The most enjoyable part of the job enabled my creativeness to work with individuals to meet their data and reporting needs.
Pros
401K, medical coverage, and dental coverage
Cons
company downsizing with layoffs
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productive and day to day learning with fun
Functional QA & Performance Test Engineer (Current Employee) –  Seattle, WAMarch 31, 2015
1. Viewing and understanding requirements through VSTS (Story board) and discussion in the daily stand ups with BA's and
developers
2. Understanding requirements, test cases identification/creation/execution
3. Assigning and reviewing the Offshore work
4. Check with developers/BA as and when required
5. Bugs creation in VSTS and assigning it to the corresponding team member
6. System and regression testing
7. Moving the releases to production and performing pre-production and post production validations
8. Sometimes the requirements are critical and identifying the scenarios
9. Logging critical and serious defects
Pros
Free team lunches
Cons
sometimes co-ordination is dificult within the team
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I enjoyed my years there
Direct Insurance Agent (Former Employee) –  Down SeattleJanuary 22, 2015
I was a 'captured' agent working in the corporate office and selling property and casualty PEMCO products. Wonderful co-workers and we were all under a great deal of stress as they kept raising the bar and their expectations. But the compensation/benefits were good.
The hardest part of the job was the changes. Management kept changing, The products kept changing and company keeps trimming.
Pros
work environment
Cons
changes and expectations
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Good job with great benefits
Insurance Specialist (Former Employee) –  Lynnwood, WAJanuary 4, 2015
I enjoyed my time with Pemco as an insurance specialist, they offer good benefits and a friendly work environment, I would recommend them to anyone looking for a job or for personal insurance for auto, home, boat and umbrella! Work included customer service for insurance policies, good co workers and supportive supervisors, holidays off, good vacation and sick pay offerings.
Pros
Benefits
Cons
lack of advancement options
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A great place to work
Customer Service Specialist (Current Employee) –  Seattle, WASeptember 5, 2014
While there are somewhat limited advancement opportunities, especially for those who have not been employed for over 7 years, it is a great place to work.

A company that has stood behind it's promise to provide during member claims. You can feel good working here, and the 200% matching 401k up to 6% of you salary is great.
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Good Company
Training Delivery Specialist (Former Employee) –  Seattle, WAFebruary 11, 2014
Good company, good Management team. Care about there employees. Good working conditions.
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Great place to work
Casualty Claims Adjuster (Former Employee) –  Seattle, WANovember 4, 2013
Busy schedule day to day. Great people to work with made it worth it.
Pros
Free Coffee
Cons
No one left the company, so hard to advance
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Great co-workers
SHIPPING AND DELIVERY SPECIALIST (Former Employee) –  Seattle WaSeptember 9, 2013
Great place to work and do business. Great customer service.
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Customer Service Agent
Customer Service Agent (Former Employee) –  Seattle, WAJune 6, 2013
PEMCO is a vey employee friendly company. The customer service department won the JD Powers excellence award during the time I was with them.
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Overall rating

4.4
Based on 19 reviews
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Ratings by category

Work/Life Balance
4.3
Compensation/Benefits
4.1
Job Security/Advancement
3.4
Management
3.7
Culture
3.9