Account Manager - Wisconsin/Minnesota Territory
Pendum LLC - Minneapolis, MN

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Position Summary: Responsible for acting as liaison between customer and Pendum. Assist with generating new business, as directed by management.

Essential Duties and Responsibilities:

o Managing, retaining, and growing remotely existing customer relationships
o Develop working relationships with customers and advocate for their needs while meeting company goals
o Coordinate sales efforts with the Sales Directors on existing customer accounts
o As assigned, act as a sales lead on existing customer accounts to capture new lines of business, add-on sales, and hardware sales
o Work proactively with all internal divisions to meet customer needs and resolve issues
o Gain knowledge of customers' mission critical objectives and develop winning strategies resulting in new opportunities, sales execution, and incremental revenue
o Aggressively drive customer relationships to maximize sales and total customer potential. Achieve revenue goals for services as defined by management
o Communicate frequently with customers on new products and service offerings, market developments, and trends that will assist in customer direction, growth and retention
o Ensure every customer is proactively contacted on a monthly basis
o Conduct periodic reviews with customer regarding performance delivery
o Manage new customer on-boarding process
o Create reports identifying current, repetitive and potential issues based on customer feedback


o Bachelor's degree in business management, marketing or equivalent work experience
o Sales experience preferred
o Articulate, interpersonal communications with internal and external customers
o Positive attitude, self managed, decisive, and accountable
o Strong organizational skills and ability to prioritize tasks
o Proven success at defining and executing sales opportunities
o Ability to multi-task and problem solve in a fast-paced environment
o Proactive in nature with the ability to predict and prevent issues
o High degree of personal integrity and professionalism
o Ability to generate respect and trust from team, internal constituents and customers
o Ability to work closely with all company divisions
o Thrives in an environment of rapid change and easily handles shifting priorities
o Proficient in Microsoft Office
o Attention to detail

Indeed - 19 months ago - save job - block
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