Poor management, do not take care of their employees
Medical Office Associate (Former Employee) – Hershey, PA – December 15, 2015
The benefits are the only pro to working here. The office staff does not get paid well, gets too much of a workload dumped on them, and is given no incentive to want to stay in that position. As a result, there is a high turnover rate. A great number of the clinics are understaffed, leading to every person trying to do the work of 2 or 3 people. Because of the high turnover, the understaffing is constant, so there is never any relief for the staff members to feel an even workload as a new one comes in and another one quits. Upper management claims to care, and even goes as far as coming to the clinics to get our feedback about the work environment. But then nothing is ever done, leaving us frustrated and wondering why they even bother. Poor management trickles down to everyone, and affects patient care as well.