Be more personable, they need to care more about people and take in consideration that people have lives that do not only revolve around PHEAA. They should treat people with respect and not like everyone is replaceable. They should also recognize when they have great employees without nitpicking every little thing. When employees express they are having an issue they should recognize that and not undermined what they say.
Do not use poorly trained managers and do away with the UNION as they do not help you if you are a man.
Answered - Representative (Former Employee) - Mechanicsburg, PA
Better training staff
Answered - Graduate and Professional Loan Counselor (Former Employee) - Harrisburg, PA 17102
Having a child care facility in all facilities that doesn't have a wait list and your kids can go to during your entire shifts there at an extremely low cost affordable to employees based on income along with it being taking out automatically from your check.
Answered - Wage Clerk (Former Employee) - Mechanicsburg, PA