Shift supervisor (Former Employee) – Monroeville, PA – February 28, 2018
Public company where I got to meet a lot of diverse people. Became friends with coworkers. Became shift leader after a short time working there. Dealing with customer complaints and helping customers when they had problems.
End User Support Technician and Maintenance intern (Former Employee) – Middletown, PA – October 5, 2017
We got a paid lunch hour which was very nice, I was an intern so no benefits but the full time workers got great benefits. The management was laid back, it's a relaxing and slow paced place to work. Great job security from what I've seen; there were many employees that have been there 30+ years.
Tunnel Guard (Former Employee) – Blue/Kitt Tunnel on Pa Turnpike – August 17, 2017
As a tunnel guard we had to do our safety checks around the area and also make sure the tunnel offices were clean. We had to monitor the traffic as it was traveling thru the tunnels. If there was a break down or an accident we were on scene to assist. Thru out my years working for the Penna Turnpike Commission I had great supervisors. They were good in managing, they knew their job and they worked with us and if we had an idea that would help in solving a problem they would listen. I worked with a lot of great coworkers and enjoyed their friendship. We took pride in our jobs. The hardest part of the job was when you had an accident and you had to calm a person down that was involved. I did enjoy helping people out that were broke down and made their time broke down as comfortable as possible till we were able to get them on their way.
Toll Collector (Former Employee) – Harrisburg, PA – June 25, 2017
My work day at PA Turnpike Commission is usually extremely business, and requires polite and courtesy customer service and accuracy. It taught me to understand that it was never personal from the customers. My manager was very fair and understand, yet he had high expectations. The hardest part of the job was inconvenient schedule and that your life belonged to the turnpike. Most customers were understanding and polite
CEO Fellowship Intern Program (Former Employee) – Middletown, PA – March 6, 2017
At first, I was a bit hesitant starting my internship at the Pennsylvania Turnpike Commission. It was my first time working in an business environment like this, so I wasn't exactly sure what to expect. An hour into my first day and I could already tell that this was going to be a great summer experience. Not only was every employee willing to go out of there way to help you out with anything you might need, they also had a very positive attitude towards it. You could tell that everyone really enjoyed their job there, making it a very enjoyable and comfortable environment.
Toll Collector/Union Steward (Former Employee) – Carlisle, PA – May 13, 2016
Although I can't complain about any job considering there are many people who aren't working; I can say that the autonomy of the Turnpike Commission has allowed it to basically run itself, which in turn, allows inexperienced people to be put in positions that under normal circumstances (i.e a privately owned companies) wouldn't be awarded to them. Promotions and placement isn't based on merit, acumen or experience. It's based on political affiliations and knowing certain people - which has caused a climate that fosters biased decisions and unethical behavior amongst the working force. There is an extreme lack of streamlining important information and strategic planning which affects the workers.
Management is extremely inexperienced, Information and important data is circuitous as opposed to streamlined
Temporary Intern/ Clerical Work (Former Employee) – Middletown, PA – May 29, 2014
The work load was easy, very, very, easy, but the people down in those cubicles that work downstairs are miserable people. They gossip, pick, and are rude to new people, especially if they are non-European. They pick at the smallest things and make them into huge scenarios. I would not recommend working here if you are not of European decent.
Great People and Great Benefits, but Scheduling needs work
Radio Operator (Current Employee) – Middletown, PA – June 28, 2013
Compressed salary scale enables you to start at a higher rate of pay than comparable jobs, and speeds up advancement to the top of the scale within a few short years. However, the trade off is that comparable jobs have a higher pay scale Maximum long-term.
My schedule results in rotating days off which allows for one weekend a month off, but the trade off is long stretches of work days. Would be better if schedule included either 10 or 12 hour options. There is limited opportunity for advancement.
The people and management are great!
Compressed Salary Scale; Great Benefits; Great people
Little opportunity for advancement; Rotating Days Off
Not too bad if you don't mind sitting in a booth for 8 hours a day
Intern (Former Employee) – New Stanton, PA – May 29, 2013
Great place for an internship! Staff was very friendly and helpful. Important to be precise and keep track of money coming through your toll, because you have to pay the difference if you come up short!
Test Driver and Ticket Systems Auditor Temp (Former Employee) – Middletown, PA – January 30, 2013
I learned how the toll booth software is tested and how to audit. My co-workers were very helpful and answered any questions I had, For the most part, the work day went quickly. Looking at numbers all day was difficult because after awhile they all started to look the same. There was a sense of accomplishment as the packets became fewer.
free lunch in test lanes
looking at numbers all day with minimal breaks, temporary position
My experience at the Pennsylvania Turnpike Commision
Toll Collector (Former Employee) – Bristol, PA – January 25, 2013
A typical day at work included handling money from drivers, giving out directions and be friendly to drivers. I learned how to nicer to people. Management was pretty good and helpful, same with the co-workers. The hardest part of the job was trying to help drivers get to places I have never heard of before. The most enjoyable part of the job was helping people.
Equipment Operator, Inventory (Former Employee) – Plymouth, PA – October 16, 2012
Not hard work. Must be politically connected to work there or advance. Too much micro managing by bosses that need to prove they are the boss. Lots of employees who are bums and do nothing all day and its expected that the few of us that are good at our job are supposed to make up for the bums lack of work output. Your job is only secure if your politically connected and the union (Teamsters local 77) is worthless and is in the turnpikes pocket and does not stand behind the hard working employees but protects the politically connected bums.
easy work. good job for slackers to hide. good pay
Toll Collector (Former Employee) – traveled between Carlisle-Downingtown – September 14, 2012
Customers were great, meeting different people every day. No two days were the same. Enjoyed my job very much. Hardest part of the job was nothing. There was always an answer for every problem, all you had to do was think.