Pros: learn from clients and decent pay
Cons: high and stressful work load, awful management, unrealistic expectations, inexperienced managers, no recognition or appreciation, no tuition reimbursement
I had worked at PI for four years. I started with a staffed team of six full time staff. When I left, it was down to three full-time staff. My caseload tripled in the years I was there. The program I was at never had consistent program managers, the longest period we had the same one was a year. With each new manager and 'restructure' came a whole new – more... set of changes and ideas. It was a mess.
The company tells staff how client driven they are, but in reality it is all about the money... not the clients.
The company also encourages staff to take time off, but also expects all paperwork and client hours to be fulfilled no matter what hours you put in. I would do several hours off the clock completing paperwork, because my day was full of client contacts. But then when you express need for a lighter caseload, you are told to use the ancient POS laptops that barely ever work to do notes in session. Super therapeutic.
Lastly, management is completely sketchy. They only look out for each other and if you express any ideas of your own or heaven forbid go against what their ideas are; then you get mysteriously smushed out.
Staff turnover is high. Even when staff gives appropriate notice, they are told abruptly that they are to leave to avoid paying two salaries. Clients end up losing out, and this can be especially damaging for the clients who develop relationships with their workers. Attachment is a big thing for these folks, but ya know...be client centered NOT money driven.
More recently, seasoned staff are not given the opportunity to grow within the company. The emphasis appears to be hiring people (managers as well as workers) with a degree and no experience. Program managers can have a degree but no experience in the field whatsover. This is concerning!
Overall, this place has gone down hill over the years with it's reputation.
No matter what the time is that you devote, you can ALWAYS be replaced by someone with less experience and education.
No appreciation or recognition of work done, just concentration on negatives or critique of staff. Even, if you are doing everything right...there is always room for better. – less