The policy is accrued PTO. If you are a contractor, you get no paid days, holidays as well. There are times they offer voluntary time off, but that is unpaid time when the phone traffic slows down, and always based on the east coast time, we are on the west coast.
Answered - Licensed Service Advocate Pacific (Former Employee) - Reno, NV
Your working through a temp agency so vacation days doesn't apply unless your apart of the company.
Answered - Customer Service Representative (Former Employee) - Allentown, PA
You do not get those privileges with them.
Answered - Recruit (Former Employee) - Camp Hill, PA