Pep Boys Auto Employer Reviews

PepBoys is all about great customer service, no doubt, they bend over backwards to give their customers everything they want, even if it means trouncing their employees. As an employee, you mean little and are quickly replaceable. Forget family life if you are a manager, you will be in the store a minimum of 60 hours per week. Their motto should be – more...  "It is all for PepBoys and PepBoys for PepBoys". They pay a halfway decent salary (mid 40's) for the managers, but, when you divide your salary by the hours they want you to work, you aren't making much by comparison. They only observe two holidays, Thanksgiving Day, Christmas Day, open all the rest with no time off or overtime compensation for any of the other holidays. They have lost lawsuits brought from employees in class actions in the past, then do the same thiong under a different disguise, long hours without proper compensation, butwhoam I,thnxt one wilforce anothrchange to continue to under py their people. PepBoys spends more effort in making the company look good than keeping good employees, for them they only care that you are working to make them a dollar. – less

A typical day at work is 11 to 12 hours a day but it is never a dull moment.

Working at Pep Boys I have learned that there is a proper way to go about working with people so that they feel at ease while you are working with them.

I really enjoy managing my crew and we are able to work through problems that we might face together. Although upper management – more...  is getting a little harder to compromise with.

Hardest part of the job is the long hours. I work 60 hours a week and only get paid for 50. I don't mind working like that here and there but it seems to be more and more a rule instead of an exception.

The most enjoyable part of my job so helping people, from my employees to my customers, I like to hear it when people really are inspired by information. – less

Usually clerical/customer service was the way of starting a day. You learn about the smallest details in a vehicle. You meet an array of people and customers soon become almost like friends because of the frequency of their visit to the store. Hardest part of the job is an unsatisfied customer. Although, the best part is that it is not a typical routine – more...  everyday. – less

A good portion of my coworkers were incredibly knowledgeable however a handful I wouldn't let near my car. I really enjoyed this job and would have looked at long-term but I was severely underpaid. There is a commission/labor on top of a whooping $6.00/hour (in Texas at least) with a minimum hourly being minimum wage (making it $7.25/hour) in which – more...  I never made more.

This would be a great job if there was more customer flow however instead of working on cars which I love I was repainting and painting the shop to stay busy. Note for you slackers there are just as many cameras at Pep Boys as there are in bank, no where to hide and corporate is watching :-D

Overall I didn't mind working here but for anyone that needs to make a living, this probably isn't the place to do it unless you are Management or a Master Mechanic. – less

Great place to start outbin the the automotive technician side. Wouldn't mine working for another store

i like this company mainly because i love cars, they have great benefits on parts

your basic 9 to 5
learned management skills
young and lively

This company has on the job training in a fast paced work environment. This has allowed me to learn time management, and helped direct my career in the accounting industry

My job was wonderful, the team is excellent, we get along very well.

Excellent organizational and communication talents; solid skills in improving productivity and efficiency while reducing costs. Developed and improved operational processes, policies and procedures, inventory management while establishing improved public relations.

A typical work day is always about customer service. Greet, smile, with positive energy, and deliver sales. Most of my coworkers put in the weight of the job. Just some need a little more push with working as a team. I have learned parts, services that go along with fixing a vehicle. The biggest challenge part of the job is trying to get everyone to – more...  get along and gossip. The most enjoyable part about the job is about meeting new people and giving the best customer service there is. – less

All the people at Pep Boys were fun and enjoyable to work with. There were many different kinds of people to learn new lesions from.

worked with people that have something to prove
always challanged
company expected more and gave less
business doing not so well

good company but my license expired and I engaged in welding.

I was in charge of everything. Had to be a cashier and parts assocciate

great job to work for well going to school
learn about inventory,
Frisco year
co - workers are always fun to work with and make the day go faster

I managed the commercial sales department
Responsible for 10 employees in the sale and shipment of automotive
parts and accessories.
Scheduled Shifts, accounts receivable, inventory control, controlling
P&L, and resolving customer complaints.

Working at pepboys was fun espcially being a female. When i started there i knew little about the automotive world until i decided to inform myself about the basic. When some gentlemen were rude about me being a female i did show them that i did have the knowlegde what they were looking for.

I worked for Pepboys for a year and half, doing everything from service writing to inventory stocking to cashiering. The people I worked with reminded me of being in high school. I cannot forget, however, that problems brought to the attention to management and HR were constantly swept under the rug.

I did, however, learn how to write service tickets – more...  properly, understand cars thoroughly and the parts that go with them, as well as neat tricks to keep everything neat and tidy.

The hardest part of the job was keeping up with the pace. Every so often it would become overwhelming when coworkers would disappear and leave you feeling stranded.

Overall I had hoped to stride past the issues into management which had been talked about, never kept. – less

help customers with auto parts and minor car maintenance...etc