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Pep Boys Auto
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418 reviews

Pep Boys Auto Employer Reviews

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Great experience on testing your knowledge on automobiles
Sales (Former Employee), Burbank, CAJune 2, 2014
Pros: always learning something new about automobiles
Cons: retail, no benefits for part time position
Sales to commercial auto repair shops and assisted individual customers. Diagnosed basic mechanical issues and suggested products and services to correct the problem. Also read planograms and re-range merchandise.
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Its okay for everyones first job.
Order Selector (Current Employee), San Bernardino, CAMay 30, 2014
Great place to work for to gain experience. The company cap is low. Must be able to work fast pace as well.
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Great building Block
Parts Manager (Current Employee), Columbus, OHMay 29, 2014
I love the atmosphere and the ability to grow within a company. I was able to better understand the requirements necessary to run and effective business
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Small Store, fun to enviroment
Sales Associate (Former Employee), West Chester, PAMay 28, 2014
Pros: excellent work schedule
Cons: not enough compensation
A typical work day, assist customers with they questions and concerns about purchasing the right product. Management was a joy to work for.
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Busy
B Level Auto Technician (Former Employee), Cherry Hill, NJMay 28, 2014
Extremely busy and fast paced. Never no down time. Learned how to work on many different makes and models of cars. Also learned how to manage fleet.
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GST
GST / Service Advisor (Current Employee), LilburnMay 18, 2014
Checks and change a vehicle's fluids and makes general repairs when necessary. Check the oil levels in cars and trucks, as well as things such as the status of tires, air filters, windshield wiper fluid, and brake fluid and engine coolant. Change tires, balance, and rotate them. Check and change. Advise customers on the care of their cars and the value – more... of maintaining their vehicles in accordance with the manufacturers’ specifications and effectively communicate with customer. Responsible for the full customer service experience from the minute customer drives into service bay to delivery of repaired vehicle. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Establish and maintain good working relationships with customers to encourage repeat and referral business.brakes pads and turn rotors. Tire pro certified and Under the Hood certified – less
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Great place to work at.
Installer (Former Employee), Henderson, NVMay 11, 2014
Somewhat laid back job. Co-workers and management were friendly, worked well with each other. Everyone was always on same page about what needed to get done.
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Great place to work while you're looking for something better
Master ASE Technician (Former Employee), Vista, CaliforniaMay 8, 2014
Pros: all things are temporary
Cons: disrespected, unappreciated, no money, and stupid cheap customers
When you are first hired, they promise you the world but they end up betraying you. They flood the shop with techs so that nobody ever reaches there flat rate amount and so you end up with this pro-rated amount of money which is basically min wage. My day usually consisted of the morning rush of oil changes and upsells that never happened or were worth – more... recommending. I learned that you cannot build a career here, if you are a high school grad and know "righty tighty, lefty loosey" and a heartbeat-then you're hired. The co-workers were great when I worked their and after the morning rush, we ended up just sitting in our lawn chairs killing time. The company doesn't pay you enough to care about the customer, store, or pepboys profits, you only care about yourself. The hardest part of the job was motivating yourself to get up in the morning to a job that didn't respect you or reward you for hard work unless the area manager came around and bought a pizza for the shop (which was basically a slap in the face). I enjoyed when it was slow I could work on my own car and get paid for it. Like I said in the beginning it's a great place to work if you're a high school grad and want to learn by trial and error but not for a master tech like myself-you can't support a family on pepboys pay!!! – less
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great job/low pay
Parts Associate (Former Employee), Paterson, NJMay 8, 2014
great job with great people and atmosphere but very low pay.
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lots of work, but hard to make a good living
AUTOMOTIVE SEVICE TECHNICIAN/FULL SERVICE MECHANIC (Former Employee), Orange, CAMay 5, 2014
Pros: hands on experience working on vehicles
Cons: management was horrible after replacement, pay, benefits
co workers were ok for the most part unless you were fighting for work on a particular day. mechanics paid by flat rate and hard to make your flat rate pay.
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Productive
Retails - Customer Service Advisory (Former Employee), Tucson, AZMay 1, 2014
Pros: lunches, days off
Cons: healthcare, commission
Customers You earn there trust
Learned to be honest and help
Co workers need to just work
Being the person to always pick up peoples slack
When customers remember who you are and recognize Your qualities.
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There can be some good at times
Sales Associate/Driver (Current Employee), Jacksonville, FLApril 24, 2014
Not a company to build a career. I want a stable position in the field I have chosen as a pharmacy technician. There are not enough opportunities for advancement there
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great people great environment
Sales Associate (Former Employee), Columbia, SCApril 23, 2014
this place is so cool and the people are terrific. not enough pay but it pays to know your stuff. so much happens in so little time.
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Good Workplace where you are allowed to make decisions
Retail Sales Manager (Former Employee), Louisville, KYApril 22, 2014
Pros: rewards & recognition
Cons: quotas
I really enjoyed working for Pep Boys. The Corporate Management sucked but on a store level it was fun. We were able to put our input into the daily running of the store, etc. We were rewarded for doing good, recognition is big for the company. Just beware of the quotas that you have to meet, if you don't you will lose your job.
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Productive
General Technician (Former Employee), Mesa, AZApril 17, 2014
Pros: work experience
Cons: not getting paid enough
It was a good job and it was something I wanted to do but it was not paying enough
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A busy environment with alot of stress
General Manager (Former Employee), West Warwick, RIApril 11, 2014
Pros: callanging
Cons: stressful
A typical day at work was making sure that the store and service center ran efficiently. Also doing the processes that made us comply with policy and proceedure. The management was good in the beginning but got worse as the years went by. The hardest part of the job was to run a very busy store and service center with a minimal staff. This created a – more... very stressful environment. The most enjoyable part was running a top store. – less
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sales associate
o Register/Customer Service (Former Employee), Philadelphia, PAApril 10, 2014
its a good job if its your first job but not permant, been there for four years and its time to get out
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Great Place to Work
Sales Support Manager (Current Employee), Austell, GAApril 9, 2014
Pros: great balance of work and outside work life balance
The Austell location has a great team and the people are very enjoyable to work with.
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Good grow experience
Service Advisor (Former Employee), PRApril 8, 2014
I learned a lot there and is one of my first time in management. Is a great experience and I learned a lot in the different types of jobs.
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it's a very unorganize work place
sales associate (Current Employee), Bronx, NYApril 4, 2014
it's a difficult work place only because of some co-workers

About Pep Boys Auto

An automotive paradise for do-it-yourselfers, The Pep Boys - Manny, Moe & Jack hears the cries of "Do it for me!", too. The company sells – Read more

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