Pros: restrooms are clean, co-workers
Cons: lack of training, low pay, changing rules, etc.
You begin with training which consists of little to no real training. You train yourself after you start working and after you learn one thing another manager will tell you to do things differently. As you train yourself you get better; however, more real training would be a great help. The starting pay is less than a year ago. I like the other csr people, but managers have favorites. When I was there one girl mostly read a book while others were written up because they could not quickly find answers from thousands of articles about varying subjects. Simply put, think very short term, high stress, low pay, and a turnover rate that assures the level of knowledge and ability you would expect.