Pros: room to advance, good benefits
Cons: no real concern for the lives in their care
When first starting there, I loved the idea. It was not as personal as a small mom and pop store, but was a large scale store with great ideas. Must be fast-paced and good with customers, while making sure all animals are cared for in an efficient fashion. Many guidelines are set in place to help all this happen, however the upper management has not always worked with live animals, nor know much about keeping them healthy. Co-workers and teammates want to do the best to assure their place in this work environment, but upper management doesn't always follow along. The best part of working here was helping educate the public on owning and the responsible care for a pet. To learn to help your pet live its life to the fullest. Which also is the hardest part, like teaching the responsibility and time involved in caring for pets. The idea that pets are disposable is a hard one to overcome. While working here, I learned that my morals and ethics are not the same as this company's values. Was very disappointed to find out that lives don't mean the same as the all mighty dollar. Many company guidelines are nit followed, and it is this reason that they lose many associates who would make a difference in the lives of the animals. Customer service leaves a lot to be desired also as many times the associates don't even acknowledge that you are in the store.