Cashier/Freight Technician (Former Employee) – Colorado – August 14, 2014
Thats all that really needs to be said, days suck, didnt learn much other than proper care for some animals, management sucked, coworkers had thier moments, hardest part of the job is all the neglect and abuse these animals get, the most enjoyable part was helping them and leaving.
Cashier/Customer Service (Current Employee) – Wheaton, IL – February 6, 2016
If I were to open which I do more often than anything I would have to clean all the animal habitats and insure that they had clean water food and cage. I would also have to inspect each animal and see if they had any injuries or sickness.
I also had to check the fish habitats and remove the dead fish and wipe the glass of algae.
At the registers I had to check out each guest and talk with them at the same time to make sure they liked and found everything to their liking. At the same time I was checking out people I had to clean up around me and keep a close eye on the animals to make sure that they still were safe, healthy, and finally alive.
At closing we would insure each animal was okay and had enough water for the night.
The managers love animals just as much and I do and they were even more deicated to making everything perfect just to insure that everyone and everything was safe. and everything was fun for you, the animals, and the guests.
the managers are the most enjoyable as well as other employees.
Grooming Assistant (Former Employee) – Denver, CO – February 5, 2016
Petco was a decent company to work for, I enjoy animals and I believe that amplified my experience here. It was confusing trying to balance computer training with in shop training because you can't be in two places at once. However, my supervisor was very helpful in finding a balance between co-workers scheduling and training me while working with customers.
Grooming Salon Manager (Former Employee) – Salem, OR – February 4, 2016
This company only cares about warm bodies. They don't care that they have capable employees that know what they are doing. They will either make your work life so awful that you quit or get rid of you if you actually know what you are doing. Because, then they would have to pay you more.
Department Manager (Current Employee) – Kingman, AZ – February 1, 2016
Working at Petco is like no other retail business. Take retail and add tiny little lives that you are responsible for to it. Multi-tasking is a must considering a usual work crew is 1 cashier and 1 person on the sales floor. Employee turnover is high. As an example: In 5 years there have been 4 different GM's 3 different DM's and countless associates that have come and gone.
Inventory Manager (Former Employee) – Midlothian, VA – January 15, 2016
when I first started working there , they cared about the animals and the employees. in the last year or so, they push the groomers into taking too many dogs and push the dog trainers to put puppies in unsafe conditions. the grooming dept being a chamber of horrors for your dog. they had so many cut dogs at the store. vet bills. druggy groomers. managers overworked and stores understaffed. I hope they close them down and all upper management loses their jobs
20% discount on overpriced food
no real raises for store employees even when promoted
Was fun to work for but then a change in direction of company goals and it became impossible to manage all daily tasks all while delivering service.
General Manager (Former Employee) – Oklahoma – January 12, 2016
With all the changes that were required on a daily basis it became difficult to offer great customer service. The company was more worried about making up lost sales due to an unrealistic budget. I don't know who was suffering the most, the animals or the customers or even the staff in the stores that they seem to forget about the hard work day to day. It often felt like the Store teams were looked down on because you didn't sell one more Dog Training class or missed a training class on the training kiosk that told you all the things your doing wrong with Grooming sales. There were many good days and great relationships built but those were becoming far and fewer days.
Learning about all the small animals and aquatic life.
small staff schedules, any call in and you have to work with only one other person on most occasions.
Sales Associate (Former Employee) – Washington, MO – January 9, 2016
I enjoyed Petco as well as the employees. I had a wonderful boss who was a leader and not just a boss he never left you hanging he was willing to help pull the load. Most days I enjoyed caring for all the critters making sure they were all healthy, proper habitat set up and, supplied with food and water. One job it seemed like I was the only one to enjoy was cleaning and caring for the cricket bins.The most enjoyable part was sharing stories about pets with shoppers. The hardest part to take in was people dumping their pets with hate sometimes even throwing the pets at us or threatening to throw them in the streets.