Enjoyable coworkers, but a less than productive work enviornment.
Sales Associate (Former Employee) – Los Gatos, CA – June 18, 2013
My typical shift was either 4 or 5 hours. Customers came in waves. When there were customers present, I assisted them as much as I could with questions and concerns, I directed them to experts when appropriate, and I worked the cash register, handling purchases, exchanges, and returns. When there weren't customers in the store, I worked on facing the shelves. I also stocked when it was necessary to do so, such as after a shipment came in or when a certain area's products were in low supply. I did enjoy the company of my coworkers, but I felt that the management was scattered. I would show up and have someone tell me to clock in immediately. As I showed up early, this would mean I clocked in prior to my scheduled start time. Because I often worked 5 hour shifts, this led to many awkward situations in which I my closing manager needed to decide whether to send me home at that point or let me take a lunch and then finish closing up. I felt communication between managers would have prevented this. I tried to relay information between them as much as possible, but there were still many sticky situations that I was in the middle of. Another example is when one manager wanted me training in the back while the insisted I need to be on the cash register. One of my night managers was a very polite, even tempered young man who taught me how to deal with stressful situations, such as belligerent customers, in the best way possible.
Reasonable hours, good pay, 45 minute lunch periods, great coworkers, supportive managers
Lack of communication between managers, slow-paced at times
Pet Stylist (Former Employee) – Great Falls, MT – June 24, 2017
To be honest my time at Petco was horrible. They would change my hours so any overtime I had would disappear. Also still fighting 3 months later for retro pay they owe me when they messed my pay up. Very disappointed in this company
Pushes you towards your full potential in the manager role
Grooming Salon Manager (Former Employee) – Las Vegas, NV – June 23, 2017
In my many years with Petco, I was pushed daily to do my best and be the best that my fellow managers knew i could be and was. I worked daily one on one with my General Manager to ensure the policies an practices of the Grooming Salon were followed and that everyone used proper safety and protective equipment.
Groomer (Current Employee) – Queens, NY – June 22, 2017
for experience is good, but not for make money! dog groomer has to know about fish, food, cat, birds, talk to the custormers, answer phone, keep grooming salon clean, clean the store! if you need experience is a good place, but not for make money
Dog Trainer (Current Employee) – Port Orange, FL – June 21, 2017
Since I've started my job at Petco, I have been pushed around, bullied and walked over. I was hired as a dog trainer, and am never allotted any time to focus on my dog training. I am expected to do trucks every week, stand at a cash register for majority of my shift, and still run classes, help people in the store, sign people up for classes, introduce myself to customers, do workshops, seminars, puppy play times, answer phone calls, keep the store fronted, clean animal accidents, and everything in between all for a very insulting wage. Get a grip, Petco! Take care of your employees and your employees will take care of you!
CASHIER (Former Employee) – Miami, FL – June 21, 2017
I enjoy working at Petco it was a great store. I was working only part time for short time because I was attending school. Do to my school schedule i had to go. But the manager and all the associated are nice people.
Ultimatums and consolidated jobs (work of 3 people in one job)
Guest Advisor (Current Employee) – Leesburg, VA – June 19, 2017
Stay around long enough and you might get a promotion. Keep in mind your only being promoted because everyone else has left. Expect everyone's work to fall in to your hands and take hits for others flaws that management dumped on you. You have been warned...
Love working with Dogs and Cats, Petco lets you enjoy your passion
Part Time Dog Trainer (Current Employee) – Henrico County, VA – June 19, 2017
Love working with dogs, best part about my job. Management support and encourage ideas to sell classes and promote dog training. My Dog Training Mentor is/was awesome with helping me be able to teach my own classes
A typical day at work is pretty busy. Each employee must focus on cleaning the animals and the habitats, restocking the shelves, customer service, and the cash register. However, since the job is so fast paced, you learn a lot about how to care for animals and the best products to keep them healthy. On the down side, since there is so much to learn, training can be overwhelming and sometimes the managers are too busy to answer concerns you bring them on behalf of customers. You basically have to figure things out on your own and research the products while the store is quiet, or even during your free time at home.
The employees are very friendly and patient
There is a lack of communication when it comes to training employees, as well as no communication in changing policies concerning the work place.
Fast paced, coworkers are fun depending on the store, short staffed
Guest Advisor (Current Employee) – Lincoln, NE – June 18, 2017
Overall, I don't hate it. I know I enjoy my co-workers for the most part, they're pretty relaxed and fun to be around. My only problem is they are short-staffed and only allow you so many employees per store, yet expect a long list of things to be done weekly to manage it. Pay is pretty low as well even if you have experience and knowledge for the products and animals that you work with.
Discount, working with animals, benefits
Short lunch break, understaffed, too high of expectations for too little of employees
Dog Trainer/ Cashier (Current Employee) – Scottsdale, AZ – June 18, 2017
Overall Petco is a good place to start. It isn't the highest paying job and takes a while to grow with the company but it is a good first time job for someone looking to start their career. You get to learn quite a few different skills from registers to stocking and customer service.It's always enjoyable seeing all the friendly faces that come in to always get your help and seeing all the fun critters that walk through the doors.
Sales Associate (Former Employee) – Lake Forest, CA 92630 – June 17, 2017
Everyone was very helpful and really nice. Support everyday and if I had a question, all I had to do was ask my co-workers. They are quick to act to help and have a good mind on everything that would benefit your animals.
Pet Stylist (Current Employee) – Owings Mills, MD – June 14, 2017
My job is very fun and I look forward to going to work because of my colleagues I work with. Helping and styling dogs hair has its perks. Grooming the dogs is therapeutic to a bad day. I have learned to multitask and always be very communicative. The hardest part of the job is trying not to get bit. My GSM is very supportive and always have my back in any situation when a customer is not pleased. The best part of my job is when a pet parent come back to pick up their dog and they love the new look. Pet parent is happy and dog is happy too.
I can take my lunch when I can.
Theres many days my lunch is not taken due to how busy it is and thats because we are low staff.