Loved the job, but the environment was toxic.
Pros: Working with animals and animal loving clients
Cons: Terrible environment and worst management team ever
Interacting with the customers and grooming their fluffy babies was very fun and fulfilling for me. I loved being a groomer, and found great joy in seeing my clients excitement when they saw their pets for the first time since drop off. I would have stayed if not for the toxic environment created by coworkers and management alike.
Imagine working for a place where your coworkers got away with minimalist attitudes, yet you were expected to work 110%. The salon manager herself refused to handle customer concerns when they asked for her, and instead would loudly say that the customer was a "crazy b*tch" that she didn't have time for. This happened not once, or even twice, but multiple times a week. I often saw my "team" playing on cell phones and ignoring customers while hiding in the back, or hidden away in the break room. One floor associate and myself were then made responsible for handling the operations of the entire store and its salon ourselves, and were reprimanded for not being able to get everything done by ourselves.
If you brought any concerns to the management team they were brushed off as unimportant. No problem was big enough to make them take a stand and put in a little effort at problem solving. Major health concerns (backed by multiple doctors) were overlooked, and EPNs were used as a terror tactic that drove away all the good workers I saw during my time there.
One thing I definitely learned while working there was that no matter how fulfilling a job is, it isn't enough when your mental and physical health is being put on the line.