Takes getting used to, but animals are always great!
Sales Associate/Cashier (Current Employee) – Leesburg, VA – July 15, 2014
The daily routine was opening the store and making sure all of the animals were fed and safe. Being a cashier and associate I jumped back and forth between the register and the sales floor making sure all the customers are taken care of, periodically looking after the animals. I've learned how to be flexible in my job choices throughout my day. I also learned to see the value in more than just humans. Everything, and everyone should be treated with respect. Speaking of which, several managers I absolutely love. The take the time to make sure you're comfortable and always offer help. Some, on the other hand... Are less than enthusiastic and many associates prefer to avoid them. Most of the associates I share shifts with are hard working, lovable individuals who make sure they include passion to their job. The hardest part of the job would have to knowing exactly where every product is located in the store since it's so big. You learn to get it but on occasion it can confuse you! I would say enjoying the animals is my favorite part. They all come in and they range from sweet to not so sweet. The environment is nice but shadowed in something else.
Sales Expert (Former Employee) – Clifton Heights, PA – August 20, 2016
Greet customers and ascertain what each customer wants to needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Clean shelves, counters, and tables. Answer questions regarding the store and its merchandise. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Issue receipts, refunds, credits, or change due to customers. Answer customers’ questions, and provide information on procedures or policies.
Dog Groomer (Current Employee) – Hamilton, NJ – August 19, 2016
i need a job where i am busy and can show my skills. I cannot survive on pay scale. Its not a bad place to work. Not sure why they are not busy. They go thru alot of groomers, I assume its because boss at this location no one likes. i get along with everyone, its part of my skills having my own business.
Pet Stylist (Former Employee) – Fairbanks, AK – August 17, 2016
Management at the time of employment was very immature, fellow employees were very unreliable and alot favortism. Towards end of employment work schedule began to conflict with college classes so had to quit in the end.
Cashier (Current Employee) – Corona, CA – August 16, 2016
My manager has created an environment that is fun and productive. We are the busiest store in our district and we still manage to take care of our customers and have a bit of fun too. That's not to say every day is rainbows and sprinkles it is busy and hectic and occasionally we get irate customers. But all in all our customers are great.
Helping pet parents with all of their fur baby needs. Greeting all the dogs that come in, it really makes my day!
Department Manager (Current Employee) – Hickory, NC – August 14, 2016
I have worked for Petco for many years! Petco is and will always be one of the best places I've ever worked at! Petco is all about rewarding hard work and preparing associates for leadership positions!
Sales Associate (Current Employee) – Bourbonnais, IL – August 13, 2016
The pay is minimum wage and you work very hard for very little compensation. They have a rewards program "caught in the act" but the trinkets they send only go to the managers, not the intended employee. Working 8 hour shifts, you are lucky to get your break within the first 7 hours. Many times you will work all day, be take your 30 minute break, just to clock back in just to go home in 30 minutes. I received a $.09 cent raise (nine cents!) after 11 months of employment. I was told it would've been $.20 (twenty cents) if I was there a year.
Customer Service (Former Employee) – Hendersonville, TN – August 12, 2016
Petco wasnt a bad place to work as long as you like animals, any kind any species. typical day was handling animals, stocking, feeding, cleaning animal cages. learned alot about the animals themselves. management was picky but nice. Co workers seemed to be helpful. Hardest part of the job was getting over the smell of the cages. Most enjoyable part of the day is helping young kids pick out a pet.
Aquatics Specialist (Current Employee) – NY – August 11, 2016
I've learned a lot at Petco. I've learned fish maintenance and advanced animal care. I enjoy working there but the retail aspect is not for me. I would like my job to revolve around animals. I think I would have enjoyed it more if it weren't for the other people I work with. I feel as though my coworkers are either too involved in their jobs or they don't care enough.
Groomer (Current Employee) – Virgina – August 11, 2016
I've worked at two PetCo stores, and the people are great. Love my managers "(Leaders)" and it's an overall good environment at the stores I've worked at.
The training is redundant and unhelpful. You learn most everything on the job, and then the training tells you differently. It's not real world training.
As of August 2016, the pay is being "restructured" in grooming, making a job I love barely worth it anymore. I know dozens of people that quit IMMEDIATELY. It's hard, daunting work where, sometimes, you have to work thru your breaks, and PetCo should be ASHAMED of themselves for trying to pay sticks and stones. The pay is laughable. The benefits, you could enroll in by yourself if you're a low income individual.
Overall, PetCo is a horrible company with great people.
Grooming Assistant (Current Employee) – Modesto, CA – August 10, 2016
The grooming salon is overall a terrible environment to work in especially when the people are condescending and flat out rude. I enjoyed working with the dogs but most of the time the dogs are scared or nervous and difficult to work with. The job requires a lot of bending and lifting which isn't too bad, but there is a lot of down time which leaves you with nothing to do. I enjoyed interacting with the customers (some can be rude but that's with every job) and it's nice seeing a customer satisfied with their dog's groom.
Merchandising and Inventory specialist, Cashier (Former Employee) – Fresno, CA 93726 – August 8, 2016
Overall decent work environment. Co workers are a little rude at times and management plays favoritism sometimes. Also management will scold you in front of customers and they tend to get irritated if you ask them too many questions.
Good hours, and was promoted fairly quickly
Management plays favoritism and not really a good environment.
Pt stylist (Current Employee) – Michigan – August 4, 2016
They want you to take as many appointments as possible no matter if your stressed or not. Even if the quality of the grooms are effected. They are as of august 14 2016. Pushing out all part time associates from grooming and cutting every employees pay by 6000-3000$ annually.
Pet Stylist (Current Employee) – Huntington Beach, CA – August 4, 2016
This company is in desperate need of quality groomers, but can't seem to keep them. I'm fortunate to have been part of a quality Petco salon with other experienced groomers, but things are changing. The company will train you to groom, but I find some trainers questionable, passing students that clearly are not ready yet or will never be. They will even put new groomers just out of training into salon management positions. Petco wants to be able to provide a consistent outstanding customer experience with quality grooms and great relationship building, but they don't do anything to ensure each salon is doing that properly. They want to reduce their 60% pet stylist turnover, but somehow manage to do all they can to drive away quality groomers. Pay plan has been changed, policies change every 6-12mos resulting in decreased business, management doesn't always know how things are supposed to run in the salon, and upper management is no better. Big shock, corporation only cares about money. I've stayed this long for my clients, but even they know I can do better. It's a secure job because they need groomers, but the only way to advance is to become a salon manager. Been there done that, stepped down after the pay change because I was getting paid less for even more work. If you are serious about making pet grooming a career this might be a good place to start if you get a quality trainer. If you're an experienced groomer don't even bother with this place, you won't be fulfilled.
Grooming Assistant (Former Employee) – Independence, MO – August 2, 2016
The environment was clean, management was clean and a pleasure to work with. My coworkers were amazing to work with. I enjoyed working with the Petco staff and wished that I could have a second chance at my job.