Pros: benefits, on the job training, clientele list provided
Cons: lots of corporate red tape, coupons and sales promotions cut into commissions
Overall, I have enjoyed working at Petco grooming salon for the past three years. I have worked in two salons in two different parts of the country and found that my availability was usually respected. I was always given time off for vacation or PTO when requested in a timely manner.
I started as a bather in the salon and was trained to become a groomer within 6 months. The main reason I chose the job was because Petco provides on the job training for grooming and provides all the supplies needed to do the job.
Working in a well-functioning salon is key to job satisfaction. If stylists are squabbling, and management doesn't take action immediately, then the sales and reputation will suffer. These types of issues are common, but will vary by each salon.
The biggest issue I have is the endless onslaught of paperwork that corporate expects stylists and groomers to fill out each day on top of meeting sales expectations. Corporate has new rules for grooming each quarter, but often these rules are not made by someone that has worked in grooming. I have found many of the restrictions and rules to make my job more difficult and even more difficult to book new clients. Such as, a new rule to no longer accepting dogs that require a muzzle for any service. This would exclude two thirds of the dogs I groomed today. Thus driving down my ability to make money. No one is required to accept any animal they are not comfortable working with as it is, but some of us are not concerned about a nippy dog during a nail trim. I feel that rules like this are made by lawyers not groomers and limit – more... my ability to work with and train my clients.
Another down side is when the corporation runs sales on baths without notifying salon staff ahead of the promotion. This literally reduces bathers income for the entire time of the promotion, with no way to opt out. Also, coupons are taken out of your commission. This seems unfair since the groomer did not provide the coupon and does not get to decide how much money will be reduced from the service.
Benefits are provided and can be a great reason to work here for those in need of insurance. – less