Pros: great customer interactions, awesome team of passionate people
Cons: overworked with no end in sight
My job as the Assistant Store Manager was a great job when I started. I handled all of the operations tasks of the business. I also did the hiring, training and coaching. I ensured that all new policies and merchandising information was communicated to my team and ensured execution. I am very passionate about animal husbandry. So, I also enjoyed the customer interactions as well.
Then came the budget cuts. Over the course of a year. We went from having a decent payroll budget and store use supply budget to having to scrape to get by. My role went from the ASM position to ASM, cashier, stocker, animal habitat cleaner, and custodian. As one of two salaried positions at the location, I went from working a standard 40 hours a week to working between 55 and 60 hours a week. There was not a good work/life balance at all.
The company had great ideas to try and get back on track, but was not very good at executing those ideas and programs.