Small and Intimate Office Environment
Boiler Inspection Dept./Customer Service (Current Employee) – Brooklyn, NY – June 28, 2014
My typical day at work is collecting and checking boiler inspection cards for inspector, then sending them to management. Billing the service calls within my division. Typing up proposals and sending them out to clients. Scheduling boiler inspection appointments and service calls when customers request. Calling clients and asking them questions to collect service tech performance ratings. My coworkers are very efficient, harding working, friendly, and fun. The hardest part of the day is filling in the holes, it could get quite slow and boring especially in the summer months. The most enjoyable part of my day is doing the billing, I enjoy working with finances and it never gets boring. I have learned about boilers (codes, requirements, names, sizes, etc.), maintenance on boilers and oil tanks, and names/prices of parts the service techs work with.
two 15 mins breaks paid and my work hours 8a-5p
one hour break unpaid, no television or leisure area