PetSmart
Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
116 reviews

Working at PetSmart

  • RLizG 1 hour ago
    I have been bathing dogs and cumulatively, I have more experience bathing/brushing dogs and cats more than the bathers I work with at PetSmart. I got in huge trouble the other day for hand-drying a miniature poodle. If you don't know what this is, (you probably work at PetSmart) it's using the heated dryer in conjunction with brushing the dog. At PS, the bathers and the groomers will power dry their dogs, and then the remainder of the "drying time", they will sit in the kennel. A brush isn't even touching the dog until it's fully dried. Now, I can spend 10-15 minutes properly drying a dog with a dryer and a brush, but they won't allow me to do so. So a simple dog like a Yorkie can take much longer than it needs to be. I should also mention that I have seen the groomers shave down "matted" dogs that I could have easily brushed out WITHOUT causing brush burn. When I first started, I had 30 hours a week. Now my salon manager knows that I actually knew more about grooming than I let on, I get cut down to ONE day a week, and that's only 5 freakin' hours! Hmm, I wonder what's going on?
  • fenway1 in Gloucester, Massachusetts 22 days ago
    I've been working there for 2 years now. I started as a cashier and after about a year I switched to receiving. So I've been doing both since, mostly cashier though. My store seems to be VERY understaffed, mainly in receiving. We normally get a lot of pallets on truck days, and we only have about 2-3 people usually working them. Sometimes the cashier girls help out but I'm not sure if they are doing more harm then good. We never get done on time because of constant rule changes and a very negative atmosphere in the work place. I was threatened with getting written up because we were going too slow. The new hours and program to create hours is ridiculous. My SM and OPSM barley listen to me, and are in there own little world half the time. Me and the other 2 stockers ALWAYS have to do the trash, be it snow, rain whatever. Lots of trash always.. really a bad place to work for. I'm thinking about moving on to a different job because the atmosphere is so stressful and I make 250 dollars a week if I'm lucky and I'm busting my ass lifting 50LB dog bags constantly for 5+ hours a day. Any opinions on everything I said? If you worked at my store for a week you'd really see everything I said in full context. Glad to find a site like this. Take care everyone. PeterL.
  • RLizG in PETSMART! HOORAY! 24 days ago
    Every business has it's own style. What is the office environment and culture like at PetSmart? Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers? What is a typical day in the life of an employee at PetSmart?
  • jaleea jackson in Nashville, Tennessee 1 month ago
    Do you work at PetSmart? How did you find the job? How did you get that first interview? Any advice for someone trying to get in?
  • cleoboa in Garland, Texas 1 month ago
    Hi everyone, I just went today for my third interview to be a bather. On Tuesday the salon manager interviewed me and put me through the second interview right on the spot because she liked me so much. Then today I went in and saw the store manager and thought the interview went well. He said he thought I would be a good fit and told me multipule times how much the girl who interviewed me on Tuesday liked me. I only interviewed with him for about 20 minutes. he told me she would be in contact with me soon. I guess I am a bit nervous because I keep reading things about people going to second and third interviews and getting sent to go get drug tests. So I guess what I really want to know is, does the manager at the salon have the power to hire me? And that the store manager did not want to say yes, or no, because it is up to her? I know it has not even been a full day but I want this job really badly so I keep second guessing myself.
  • pay – 65 replies
    RLizG in PETSMART! HOORAY! 1 month ago
    is it true salan associates can earn 35k to 50k working at petsmart, also how do they treat their employees
  • RLizG in PETSMART! HOORAY! 1 month ago
    has anyone worked for petsmart grooming and been sent to petsmart grooming salon academy? what's it like? does the school cost come out of your check? where are the locations at?
  • RLizG in PETSMART! HOORAY! 1 month ago
    The corporate office is going above and beyond to make PetSmart a great place to work. They are in the stores asking what they can do for associates and managers and it is AWESOME. I wouldn't want to work anywhere else
  • evan baxter in Auburn Hills, Michigan 1 month ago
    I'm in a situation where my employment performanace has been good to exceptional at Petsmart for over 4 years. It's now time to move on...but Petsmart is telling me they "never" give letters of reference to employees. They are saying that they will only tell future employers that I was there for 4 years. Has anybody ever received a reference letter from their manager? I really need to know...I have a feeling I'm not hearing the whole story...
  • Training – 1 reply
    RLizG in PETSMART! HOORAY! 2 months ago
    What is the training like for hourly Team Members? Is there a structured process and is the process funded with payroll?
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About PetSmart

PetSmart, Inc. is a specialty provider of products, services and solutions for the lifetime needs of pets. The Company has identified – Read more

PetSmart Employer Reviews

Do not work for Petsmart. Do not take your pet there.
professional bather (Former Employee), Glendale, CO –