Great Organization with opportunity for growth and development
Learning Alignment Manager - Distribution (Current Employee) – Phoenix, AZ – October 25, 2013
PetSmart is a good organization with room for growth and development. The culture is a large part of the organization and initially it is challenging to understand. The one key element of the culture is collaboration, which is what make the culture unique and strong at the same time.
Overall good organization and take time to understand how the Success Factors contribute to your department to better acclimate to the culture in your team.
Cashier/Customer Service (Former Employee) – Marion, IN – February 9, 2016
The pay was great, and the company works with your schedule especially if you're in school. Management was great, and every day was a competition to see who "rocked" the best. Hardest part of the job for me were the summer days with no air conditioner in a factory!
Former dog bather (Former Employee) – Norwalk, CT – February 9, 2016
If there was an option for zero stars I would definitely put it. First off when I applied at PetSmart, I applied for the cashier position. I was trained on the register for one day and never went back on, they moved me to the grooming salon as a dog bather. I was told that way I can get more hours. This was all a lie! I was given 25 hours a week which barley paid my car payment. The salon manager was the worst, she didn't know how to manage anything, except a dog. As a bather I had to bath the dogs that was scheduled to me plus do the walk in services, even while no one else was doing anything. They just stood there and watched me struggle. I was new so of course I didn't fit in with their "click". I felt so left out and unwelcomed. When I tried asking the store manager if I can get out of the grooming salon, he got really frustrated with me and forced me to stay there. He told me if I don't want to work the salon then he's going to have to let me go, EVEN THOUGH WHEN I APPLIED FOR THE JOB IT WASN'T FOR THE SALON, I say this again, I applied for the cashier position. I really hated this place and was very miserable. Dog bather do not get enough credit and aren't treated well.
I love the compant but the management is what killed it
Petcare Specialist (Current Employee) – Downers Grove, IL – February 7, 2016
I love animals and working here was so amazing, I loved coming to work every day but I can't stand the managers and how clueless and hot/cold they are. They didn't understand the care that went into the animals and I've been yelled at for doing my job and taking care of the animals, but not something unimportant like pricing merchandise.
Pet Care Associate (Former Employee) – Spokane Valley, WA – February 6, 2016
Despite some of the uneventful duties of cleaning several things, I had fun either perfecting my work or meeting new people and animals to assist. Everyday I worked there, I learned something interesting and new.
Friendly people and animals.
I wish I could have worked there more often and longer.
Cashier (Former Employee) – Gainesville, FL – February 6, 2016
I loved working at Petsmart. It was a wonderful experience where I got to work around animals and learn new things everyday about animals. My supervisors and coworkers were really friendly and nice. We all worked well as a team.
Cashier/Sales Associate/Customer Service (Current Employee) – Atlanta, GA – February 6, 2016
Working at Petsmart really is just too demanding for the compensation. You make slightly above minimum wage but do a lot of work. Ultimately, it's okay for a part time job while in high school or college.
Pet Care Specialist & Sales Associate (Former Employee) – Nampa, ID – February 5, 2016
It was a fun job but my hours were randomly drastically cut, forcing me to quit. Plus, there were NEW people making more money than I did and that upset me. I miss working there though, it was so positive and my coworkers wonderful.
Fun job, positive atmosphere
hours suck during holidays and will randomly be cut
Stylist (Former Employee) – Tempe, AZ – February 5, 2016
I honestly loved working in the grooming salon. Every day was a new experience and the dogs made it a lot of fun going to work. Just be sure to separate your work like from your personal life in close work spaces like these :)
Systems Analyst III (Former Employee) – Phoenix, AZ – February 5, 2016
PetSmart is a great place to work. They understand the meaning of family and the importance of life balance, They have a wonderful charities team that puts a strong love of animals' before profit. They care about their customers and continue to improve the ease of the customer experience both in stores and on-line. The associates are great and have a very high work ethic. Staring as a entry level developer, there was much advancement and a commitment for associate's growth. I was able to make a very large impact within the company for both our customers and my fellow co-workers.
Stock Associate / Pet Care Associate (Former Employee) – Harlem, NY – February 3, 2016
I only have a good day when their was a specific manager and other team members present. I learn the right way on how to take care the aquatic animals and how to approach a dog the correct way. The most enjoyable part of the day was when it was time to clock out and get away from all the pettiness and childish behavior certain managers were giving off.
Petsmart Dog Bather (Current Employee) – Waldorf, MD – February 3, 2016
working to keep the animals clean but also safe is not so easy. you must get them completely clean but also safe. And also stay on top of answering phone calls and keeping the customers happy when coming into the grooming salon
Professional Bather (Current Employee) – Chico, CA – February 1, 2016
I am a professional bather on a typical day at work I check to see how many dogs I have scheduled. I proceed to check in the appointed dogs and commence my work. I do the dogs nails, bath, drying, and clean their ears. There are a lot of different bath packages that I have to know how to do off the top of my head. I also assist my coworker in achieving their goals. I have learned more about time management on this job. Also how to rise to the occasion when nothing is going to plan and you have to figure out how you are going to complete your work on time and to the level of excellence you expect of yourself. I have gained more experience dealing with dogs of all types and breeds. I enjoy my coworkers we all help each other on a daily basis. The hardest part of this job is how back breaking the work is I get a lot of large breed dogs so a huge portion of my day is bent over washing/drying them. Another difficult part is dealing with rude customers. The most enjoyable part of my job is working with dogs. Getting return customers who are kind and appreciative of how hard I work for them.
Dog Bather (Current Employee) – Alabaster, AL – February 1, 2016
I have learned a lot about caring for dogs and more about dogs in general. I thoroughly enjoy my co workers as they make the environment that much more fun to be in. The most enjoyable part of the job is being around all the dogs and their unique personalities. The hardest part of the job would be time management, as there is always a lot to be done.