Stocker (Former Employee) – Bolingbrook, IL – October 28, 2013
Typical day of work was stocking the self with needed merchandise and learning new and different products everyday and where they belong. Management as good they made sure you know what your doing and make sure if you make a mistake they showed you and made sure you knew it for future reference. With working with everyone there they are nice and enjoyable people to work with.
Worked here for 3 years. The management skills are nonexistent and nobody works as a team to help one another out. Always short staffed. Favoritism is a key player in who benefits from anything from the store manager.
Flexible with hours, lots of dogs
Horrible management, lack of teamwork/organization
Pet Stylist (Current Employee) – New Jersey – March 27, 2017
A typical day for a salon associate consists of completing services for clients, cleaning/upkeep of the salon, reception (answering phones/making appointments). Two 15 minutes breaks that you take if necessary and not busy. Mandatory 30 minutes lunch if working over 5 hours. Learned how to work with animals safely. Learned how to groom dogs and general pet nutrition information. Salons tend to be pretty tight-knit groups. Working in the salon can be stressful so it is important to get along with co-workers and be supportive of one another. The hardest part of the job in my opinion is communicating with customers to give them the service they want while still supporting the needs of the pet. The most enjoyable part of the job is seeing pets get excited because they feel clean and they know they are going home to get extra love and attention.
groomer's paycheck is commission based, opportunity to advance in management or to be trained if lacking grooming skills, great benefits for full time employees
must work weekends, can be a high stress environment during busy periods
It can get hectic at some points but this a great place.
Pet Care Specialist (Current Employee) – Lake Grove, NY – March 26, 2017
This place is fun and active. I love working at the Pets hotel. Taking care of cats and dogs is not the hars part. The hard part is seeing them go home because you end up bonding with the animals. The people that work here are so passionate for animals. The associates come back just to see which ones are there because they love them. Its a great, fun, energetic and understanding work environment.
It was quite literally part of my job to get on the ground and play with puppies when they came in. How can you go wrong with that? It really is a company with a great procedures in place, they take time to train you properly, and then have high expectations going forward. You've gotta love it!
Pet Care Lead & Bather (Grooming Salon) (Former Employee) – Addison, TX – March 25, 2017
I really enjoyed working for Petsmart, particularly in the Petcare department. You basically clean animal cages and assist with guests purchasing pets. Sometimes you may be asked to cashier. I've worked at two different Petsmarts and I will say that each experience was different. Management and co-worker attitudes do matter a lot with the overall happiness of the store.
Pet products manager (Former Employee) – The Woodlands, TX – March 24, 2017
It's a good first job, particularly for people who love animals. It's one of those places that depends entirely on the blend of personalities to make or break the job. If there are intelligent, knowledgeable people in the top positions in the store it can be a great place to work. When to top spots are inadequately filled it becomes a place you dread having to face every day.
being able to interact with animals and the people who love them
Customer Service (Current Employee) – McKinney, TX – March 24, 2017
This company has always worked with my schedule for myself and my family. They are very accomidating for kids still in school. The pay is ok for a part time job. Management is always fun and not overbearing.
Pet Hotel Associate (Former Employee) – Boulder, CO – March 23, 2017
Working at PetSmart was one of the best employment experiences I have ever had. Though it was only seasonal, working with animals and looking after them was more than a way of income. It was getting to know the compassionate staff who set examples of hard work and meeting every animal's singular needs. We all had an important responsibility to look after, play with, and dedicate ourselves to the animals for their comfort and well being. Never did I wake up one morning, dreading going to work. It was in fact, quite the opposite.
Animal company, staff who always showed gratitude for one another
Pet Care Lead (Former Employee) – Las Vegas, NV 89117 – March 23, 2017
Petsmart was a good place to work unless you were management. While I was regular associate it was enjoyable to come to work and be there helping customers and their pets. As soon as i was promoted to management however that all fell apart. They have a horrible training module for management and I had no one to help back me up when I needed it. However it is my understanding that things have changed now so I hope they do have a better training situation for manager.
Sales Associate/Cashier/Pet Trainer (Former Employee) – Vacaville, CA – March 23, 2017
I enjoyed meeting the different pet parents that came in and being able to assist them in their proper selections for their pets. It was a great adventure when helping the parents with difficult needs for their pets. It was a pleasure to help the parents train their dogs.
Very Productive company and focuses on accuracy of shipping product
Fork Lift Driver (Current Employee) – Ottawa, IL – March 23, 2017
PetSmart distribution warehouse in Ottawa, IL is a well managed company that ships out more than over millions amount worth of pet products they're currently focusing on the accuracy of the products that are shipped out to the variety of stores. The management does an ok job at shifting others into the functions that is needed for the company to be successful no matter if its switching on to other equipment such as the reach truck, dock stocker, cherry picker and also the center rider [electric pallet jack]. The toughest part of being an associate at petsmart is making the rate that is required with major factors that can alter you to be successful and also the hours of the shift which is 10 hours for days a week. PetSmart holds a great culture there as always helping out others such as shelters for pets. The co-workers are great people and the understand that we need to work together in order for the company to be successful.
Bather (Former Employee) – Smyrna, TN – March 23, 2017
Management personnel didn't hesitate to jump in and do any job whenever necessary. The salon (where I worked) was very busy and weekends could be stressful for people and pets. Loud and crowded. Strong safety standards were reinforced and handling of all pets was done with care and compassion. Most people who work here don't do it for the money. Flexible schedules and a love of animals attracted a varied group who truly wanted the best for the pets.
Good people, animals!!, opportunity for advancement