Great place to learn basic skills
Pet Care Associate (Current Employee) – NC – September 15, 2017
There are some things I love and some things I despise about working at PetSmart.
-Great coworkers who love animals
-Learning basics about caring for and handling animals you may not have held before
-You are NOT valued in Pet Care
-You do NOT make close to the amount of money you are worth
-The training for the Pet Care area is horrendous and almost nonexistent
Basically, my store is an extremely busy one, and we never have enough people on the floor to get everything done as well as help customers. Management has their hands tied by corporate as to how many hours they can dish out, so basically our new staff go very undertrained and are working all alone with no idea what they are doing. This can be disastrous, as they are supposed to know how to CARE for the animals, and tell other people how to care for their animals.
In short, it comes down to complete lack of value for their employees. Pet stores get crapped on for poor animal care, but the day to day workers bust their butts to try and make sure everything is as good as it can be, for the animals' sakes. It is corporate offices who are clueless about time needed for tasking in a busy store that ruin the care the animals receive.
In a less busy store, this may not be the case, I'm not sure. I've never ever witnessed actual animal abuse that some others have described at their stores. My coworkers all care deeply for animals on an emotional level and would never perpetrate or condone such behavior. I can only hope other stores are like this.
Discount, experience, community
Low pay, Little training