Assistant Store Leader/Operations Manager (Current Employee) – Orlando, FL – April 16, 2017
Each day is different. There are different tasks to complete, different pet parents to assist, and different questions asked. I've learned how to properly care for animals and how to recommend the proper pet for pet parents along with operational skills including interviewing, hiring, coaching, training, payroll, and managing different types of associates. Hardest part about the job is the commute. Benefits and advancement opportunities are great. Workplace culture is fun but is changing under new company leadership.
Overall a great place to work if you're just starting out
Pet-Care Associate (Former Employee) – Lafayette, IN – April 13, 2017
The overall work environment at my store was pleasant. I had an excellent management team that was always accommodating when I needed time off to study for exams, as I was also a full-time student. Additionally, they were always there for support when I needed assistance with something or when the occasional challenging customer came along.
Aside from the typical low wages offered in retail jobs, it's not a bad job for someone just entering the workforce or trying to make ends meet.
Obviously working with the store animals is a big plus if you enjoy animals.
Could be a fun place to work if management was friendly.
Customer Engagement Leader (Current Employee) – St. Louis, MO – April 11, 2017
Working with animals and customers is fun. Management has no experience with animals and insists on dictating the care and management of the animals. Management is also against the education of customers when they are buying animals and will let them get what ever they want without the concern of the animals in question.
Always something to do and great customer interacction
Specialty Associate (Former Employee) – Corona, CA – April 11, 2017
Working with and helping educate pet parents was and always will be a joy for me. What I learned in animal husbandry is invaluable. However, the management at the store where I worked played politics; what I mean by that is they played favorites, enforced policy on the unlucky select few and not everyone. Our store seemed to be where the corporate office sent all the managers that needed retraining or where biding their time before getting fired.
Cashier (Former Employee) – Dothan, AL – April 11, 2017
A typical workday proceeded in picking up the slack of other associates not doing their part. I learned that favoritism is not easy to work with. Some management was good where others were bad. Workplace culture was judgmental and not very nice. The hardest part of thejob was dealing with some of the other associates and managers. The most enjoyable part of the job was my customers. I loved my regulars and enjoyed helping new customers.
Pet Care Specialist (Current Employee) – Meridian, ID – April 11, 2017
It is an okay job, dealing with the animals is so fun, but you do a lot of work for not that much pay. People in the same position can also make a lot more than you. They say you can get lots of advances but you really don't, no room for full time unless you are a manager.
Pet Care Associate (Current Employee) – Scottsdale, AZ – April 10, 2017
Petsmart is as laid back as it gets. With the right management, and a great team, being a pet care associate is the dream job. You can learn so much about your basic pets that you never knew about before. the training and resources here equip you to always have the right answers for customers. Working with customers can be rewarding because they are usually laid back people if they have a pet. Task completion can be complicated on a busy day so time management is essential. Helping a customer save money is more rewarding than you may think. What goes around, comes around.
flexible scheduling, room to advance and promote
as a part time employee, hours can be hard to keep constant
Pet care Specialist (Current Employee) – The Woodlands, TX – April 10, 2017
Its a pretty good place to work because you get to interact with all types of people and animals. You have to have some type of passion about animals to work here because this is the reason you come to work for,