the fun part about working at pet smart is the managers. they are always willing to work with you and i'm really grateful for that because if it wasn't for them i would have quite school long time ago.
working with pets is so fun. i get to see puppy's and kitties all the time and i get to hold them all the time.
i get to help customers find what they need for there pets. or inform them about allergies the pets may have.
the hardest thing will be to quite pet smart. i have to much fun there.
Stocker (Current Employee) – San Clemente Ca – January 5, 2016
Won't allow associates to get full time. Abusing hard workers while the lazy workers can do what they want. Management has no care for anyone and just sits in office majority of time on their phones. The pay is not worth the job. Fun working with animals and meeting new people.
Customer Service Representative/ Cashier (Former Employee) – Nashville, TN – January 4, 2016
I worked with PetSmart for 2 years. I loved it there. I learned to communicate better with the general public. Great management, and employees. Seeing and meeting all the pets and animals was my favorite part of the job.
Pet Stylist (Former Employee) – Fort Myers, FL – December 28, 2015
The salon Manager at Petsmart was great. Very concerned about groomer's well-being. Original Store Manager was great. In comes the new store manager,who initially was very nice. He turned out to be a snake in the grass.
Professional Pet Stylist (Former Employee) – Lynnwood, WA – December 26, 2015
I really enjoyed my experience at Petsmart overall. Wish they could keep managers for longer periods of time (when switching from Manager to Manager all the time, it can make the rules and regulations and how everyone does things complicated or varied. So then when someone who HAS been working there a long time has a manager tell them something completely different than what you were taught.. can make life irritating.) Communication is definitely key. If everyone could be on the same page it would be 10X's better. The environment was always nice and it was hardly ever boring. I miss it everyday since I had to leave. Best place I've worked at so far. Felt like family.
cute puppies, 15% off your purchases if you work there
healthcare is a bit expensive every week, wish groomers got Commission raises (makes more sense then hourly)
Groomer (Former Employee) – Richmond, VA – December 22, 2015
well I came in clocked in set up for all petpernts to come in and check my dogs in and get started on grooming my dog,s as well helping the bathers if needed nail trims short cut with a nail trim helping on the flower with customers
Petcare Specialist (Current Employee) – Long Beach, CA – December 21, 2015
I've been working here for about 3 years as a Petcare Specialist for the PetsHotel. I've never been interested in moving up because I am a full-time student, had a second part-time job and additional volunteer work. I kept this job because it was very stable, and very flexible in my hours and they paid the bills. I like my coworkers for the most part, so it was a good fit for me.
I love working with the animals, and sometimes it really is great to have dozens of dogs to just cuddle. However, that said, it is a very MESSY job. You will basically be picking up #2's all day. Cleaning is important, and it is necessary to pay attention. It's not really a job you can kinda skate by on, because the dogs/cats lives are directly affected. I personally don't mind the messiness, and I just like caring for animals in general. Some others are more grossed out, so beware.
Its very physically demanding, since I get dragged around by dogs on leashes all day long, run back and forth across the facility, and occasionally have to restrain dogs. Plus though is that it's generally not boring since there's so much to do.
Management is variable. I've had fantastic supervisors that I absolutely loved and it made the job great. My manager was great and very accommodating to my schedule and any days I needed off. She recently left the company, so we shall see if that continues. That said, I've had terrible supervisors as well. People who go on power trips, force us to work later than scheduled when things are too busy, then chastise us for not so great work: basically a "can domore... no right" sort of environment. I almost quit in those few months. (I don't mind extra work... but maybe not for a minimum wage retail sort of job!)
Talking to coworkers from different stores it really boils down to the individual store. Each hotel is run differently, as they are all not built the same, (individual kennels vs. play space), or have the same clientele (busy w/ lots of boarding vs. day to day daycampers). Corporate will try to implement different rules, but they generally don't make any sense. Corporate attempts to run the Hotels like the retail store, but again, that doesn't work well. They want everything run in a specific way all of the time, but unfortunately working with animals and clients in this way means that every day is different and unpredictable. A good manager will make or break this job. Management is not well trained on how to be good managers, so there tends to be people who either become too authoritarian, or are too friendly with their employees.
If you're looking to move up, I've seen lots of coworkers move up in this job. Mostly by being friends with the management. One downside is that they are very cliquey and political. You have to be friends and play the game, which is sort've annoying.less