HappyPFPer – June 24, 2013
As an employee of PFP I would like to respond to the information posted by a former employee who no doubt didn’t experience the company I work for the same way! As far as being related to people, the company is a family owned company whose roots started by employing family and friends. That closeness and family feel remains in place 40 years later and is in fact a goal. If ANY employee perceives a work related problem, there is and has always been a Human Resource Specialist to go to who will work with you on solutions. Also as an employee who once worked in the Customer Service area on the phones, the customers come in all shapes and sizes. Referring to them as difficult as best tells me that the former employee did not have the skills to handle and solve requests. I personally found them to be very interesting and diverse. The “test” as described previously is given to any employee who works with customers directly to provide the necessary information needed and is given after plenty of study time, that takes place during work hours. If an employee has difficulty passing the test, after approx. 3 attempts, may be allowed to continue to work and study on their own. This is most likely what happened to “former employee”. Regarding the products and our customers, thousands upon thousands of people have reaped the benefits of these products at time of need. As with all jobs and potential employees, there is a fit or there isn’t. Obvious to me this person did not fit.