Flunkie (Current Employee) – Colorado Springs, CO – December 12, 2016
Grown larger from a smaller company, the attitude of a smaller company still exists. Many enterprise wide processes are not in place, teams still can refuse to follow processes or new ones are created for the one team.
Some associates are told they are not allowed to take vacation during the summer months because of the hours covered by the staff.
Not a terrible place to work, if you are looking for relaxing place, lower end of the pay scale and less advancement opportunities.
Some teams are very cliquish and promote from those they are familiar with.
Quality Engineer (Former Employee) – Old Hickory, TN – March 15, 2017
There were many things going on during a recent acquisition in which upon being notified they either choose to ignore or themselves were the culprit. Specifically, after a recent hiring, they gutted most of the senior level employees on the floor. Once done, all that tribal knowledge was gone and subsequently when non-routine failures would occur nobody had a clue as to how to solve.
Senior Financial Analyst (Current Employee) – Atlanta, GA – March 3, 2014
I love working for PGi. I have had the opportunity for exposure to high level management and am hands on with many tasks that aren't available to my position at larger companies. I'm never bored- always something new to learn. I have amazing management, and think PGi really tries to hire quality people who fit into the culture. Also good opportunity for growth. Have recommended friends to positions here, so speaks on my feelings.
Exposure to all parts of the business, cool office spaces, good management
Not the most competitive compensation, but other perks made up for it
Anonymous (Former Employee) – Atlanta, GA – January 5, 2015
Most of the folks I worked with over the years were great folks. Compensation,benefits and work life balance are definitely above average.
Upper Management has very little knowledge of what goes on in the field at the professional level and middle management is often unqualified managing up not down. No mechanism for communication upward. Salesforce not provided right tools or support, particularly new hires. New products rolled out before the kinks are worked out.
Manufacturing facility with lots of diversity of tasks.
Planner/Buyer (Former Employee) – Benson, NC – July 10, 2012
Morning meetings to view production over the last 24 hrs Computer analysis of new orders and loading into production schedules. Meetings to review raw material requirements. Ordering raw materials. Reviewing inventory levels. Acquiring cycle counts and keying necessary inventory adjustments. Interaction with production personnel to determine most efficient scheduling. Problem solving within the computer system. Keying customer orders. Hardest part of the job - keeping inventories (both raw materials and finished goods) at a "just in time" level. Most enjoyable part of the job - Accomplishing the tasks that enable an efficient production schedule to be issued and executed on a weekly basis.
close to home. good benefits. good people to work with.
stess caused by unexpected changes or situations with production.
Telecommunications Company currently working through acquisition
Team Lead-Customer Care Call Delivery/ (Former Employee) – Olathe, KS – June 13, 2016
This company was very strong with regard to the development and training of its associates and managers. There were a multitude of courses offered to improve all facets of work and life skills that were not only free, but readily available and actively encouraged from the top down. Working as a teleconference operator was a mix between challenge and tedium.
Team Lead (Current Employee) – Colorado Springs, CO – May 12, 2015
A typical day includes making sure that the needs of the clients are met. I have learned many technical and management skills over the course of my employment. My co-workers are a lively bunch that, for the most part, enjoy their jobs. The most difficult part of the job is reacting to last minute requests and crises.
Process Technician (Former Employee) – Benson, NC – April 15, 2016
This is not a good place to work if you are trying to have a future there. They lay people off all the time. The pay is decent for the area but the place is very hot and many of the people in charge are clueless about what really goes on. Their arrogance is so obvious in many instances. Do yourself a favor, keep looking. Btw-the exposure to carcinogenic chemicals is daily. If you don't believe it, check their record.
Good hourly people
Mgmt changes policy almost weekly to fit certain people. This is fact
Sales Engineer (Current Employee) – Overland Park, KS – December 26, 2012
With most jobs you take the highs with the lows. With PGi there have definitely been more highs. The company is big enough to be stable and small enough to be adaptable. Great benefits, great people, great pay (better holiday bonus would be nice:)) Overall, a first rate organization
Tier 1 Support Technician (Former Employee) – Olathe, KS – June 21, 2013
I finally was tired of the way the local management treated employees and I resigned. I had first had knowledge that when internal positions were posted "fairly" often times upper management had already picked who they wanted to apply for, interview for, and ultimately take the position. The overall policy is that you are supposed to be in your role a yr before taking a promotion. One person who's father worked there first has been promoted 3 times within 2yrs. It was this very issue that led me to resignation.
Cofidential (Former Employee) – Confidential – October 14, 2015
Terrible culture whereby the CEO's favorites run departments for which they are ill-suited or unqualified. Advancement available for those who play along, but anyone who is different languishes and is eventually spit out by this terrible Atlanta-based old boy's club.
Tier I Technical Support Agent (Current Employee) – Olathe, KS – March 23, 2015
• Proficiency in products and services, monitoring system stability, researching and reviewing server and bridge logs, resolution of issues, follow-up. • 3 years on project team with Developers and Project Management for company owned application (GlobalMeet Web) • Accurately identify and resolve internal and external technical issues. • Communicate with other departments to ensure good relationships are built to help us work smarter. • Troubleshoot voice communications on the conferencing platform • Interface with functional users as well as remote operations support centers
Sales Representative (Former Employee) – San Diego, CA – October 10, 2014
A typical day at PGI consisted of driving for 2 hours trying to find a group of homes that seem like they make enough money to spent $3000 on a vacuum. All my co workers were male so of course they had many sexist and racial jokes to tell. My first day at work I was not trained, they "threw me in with the wolves" so I was not able to learn anything but to be afraid. Everything about this job was hard, from the long car rides to getting the door slammed in your face. Some days we would go from 9am to 12am with no sales, and we have no wages. Those days meant we made no money and we waisted 15 hours for nothing.
Long day of nothing-ness
Most days making no money and being away from home for 15 hours.