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PHH Corporation
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232 reviews

PHH Corporation Employer Reviews

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provided the tools to be successful
Fha, VA & Conventional Underwriter (Former Employee), Mount Laurel, NJSeptember 14, 2014
Pros: extensive training, team atmosphere.
Cons: healthcare
Working at PHH Mortgage helped to build my knowledge, commitment and discipline in my professional career. The training was extensive, from beginning, and including refresher courses given to all team players in their areas of expertise. You where provided with the knowledge and the skills to achieve your best while balancing quality and quantity in – more... a highly productive and stressful industry. – less
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Certain departments are great- Some are not
Mortgage Underwriter (Former Employee), Mount Laurel, NJAugust 29, 2014
Pros: co workers are cool
Cons: healthcare sucks
Pretty much any job in HELOC is great
Loss mitigation department is terrible and stressful
If you know anything about what happened to departments impacted by the massive lay offs ......
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Fun work environment
Customer Service Representative (Former Employee), Mount Laurel, NJAugust 28, 2014
Fun work environment for an industry that can be stressful at times
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it was a good company to work for a few years ago
Team Associate (Loan Processor Assistant) (Former Employee), Mount Laurel, NJAugust 8, 2014
Pros: used to be the benefits
Cons: the insurance
assisting loan processors in obtaining documents needed to close a loan.
working reports in cash management, doing reversals, handling missing payment issues and applying mortgage payments when needed.

management was good but there was favoritism.

the hardest part of the job was learning new ways of doing things. The changes happened on a daily basis.

the – more... most enjoyable part of the job was working and making friends. – less
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A great place for entry level, young professionals
Operations Supervisor/Loan Processor (Former Employee), Jacksonville, FLJuly 30, 2014
Pros: employees allowed to do some work from home
Cons: horrible health care with a huge deductible!, senior leadership has little to no mortgage experience at the highest levels
PHH fosters a competitive environment. You work long hours and it is expected. However, in recent years the reward for that work has diminished. I learned the mortgage industry from ground zero. PHH has the BEST training program, hands down, in this industry. I had the pleasure to work with some amazing people, most of whom I remain in contact with – more... today. The hardest part of the job is supporting organizations that do not respect PHH. In an effort to keep the business, PHH tolerates what sometimes felt like abuse from business partners. The company was truly one of the best places to work! The atmosphere has changed as senior leadership has changed. – less
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Sr. Business Analyst
Sr. Business Analyst (Former Employee), Mount Laurel, NJJuly 26, 2014
•Liaison between the client and user to support the client’s data analysis and reporting needs.
•Worked extensively on developing Analytical reports like drilldown, cross tab and other complex hierarchical reports based on Queries created using SQL server
•Proficient at discussing projects with the clients from both a business and technical perspective.
•Work – more... with functional experts from Oracle Apps teams to map these attributes and document them as End to End mapping documents for Data Warehouse.
•Provide guidance to onshore/ offshore ETL teams to build the necessary ETL interfaces
•Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team.
•Identified the areas of dissatisfaction with the existing products and services, thereby provided suggestions for improvement.
•Conducted weekly meetings with the clients and internal teams to formulate priorities and determine solutions both automated and manual.
•Ensured that the requirements are analyzed appropriately so that they can be accurately implemented on our system.
•Developed detailed auditing and reporting of the current status and history of all components related to a product.
•Translated customer/clients’ needs into new features and new services.
•Develop process improvement projects by gathering and analyzing data.
•Define Key Process Areas for different Projects. – less
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Provided games in break room and a gym.
Closing Specialist (Former Employee), Jacksonville, FLJuly 18, 2014
Pros: free coffee
Cons: healthcare
Good company to work for. Good company to work for. Good company to work for.
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Work/life balance excellent
Underwriter (Former Employee), Mount Laurel, NJJuly 15, 2014
Management was very understanding of need for time off due to family health issues
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Very Professional
Mortgage Loan Processor (Former Employee), Mount Laurel, NJJuly 9, 2014
Most enjoyable part of the position was working with the different Financial Advisors and Private Bankers and understanding there roles in the mortgage process of the different clients.
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Greta place to work, lots of great people
Supervisor of Facilities/Office Services (Former Employee), Mount Laurel, NJJuly 9, 2014
Great Environment , and lots of great people to work with and learn from
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I loved it until they laid me off
Loan Processor (Former Employee), Jacksonville, FLJuly 9, 2014
I would have never left PHH. I loved it there. Great work morale.
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Work like balance is poor.
Loan Processor (Former Employee), Jacksonville, FLJuly 7, 2014
Pros: the pay is great.
Cons: the work life balance is horrible.
This company will decrease your health from the severe stress.
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Tough work environment
Level II Underwriter (Former Employee), Jacksonville, FLJuly 5, 2014
Pros: a paycheck
Cons: poor leadership, poor healthcare benefits, no job stability
I worked for this company for over 10 years and have seen it change over the years from a fun and competitive work environment to any other company looking to make a profit. There is no notice that your job is going to end so you are left with no income and hardly any chance to make other plans. The management does not communicate upcoming changes very – more... well, the training department was eliminated so that only the base courses needed to perform your job are available. You receive little direction from your direct Supervisors (a few do not fall into this category but that is rare) because they are so busy building reporting for our leadership which is then passed onto our investors. There are insulting health benefits provided which they state are "competitive with others in the industry" but do not cover basic medications and needs. Deductibles are extremely high and there was little notification that this change was being made so that those with existing conditions could try to make better health choices. Overall PHH is just like any other company these days-a place to get a paycheck. There is potential because I have seen it before, but with each new CEO, etc. the story remains the same. The employees are grateful to get paid but that is about it. – less
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Fun place to work
Conventional/Government/Jumbo Mortgage Processor (Former Employee), Mt. Laurel, NJJune 27, 2014
Pros: full cleaners on premises, ample parking, huge cafeteria
Cons: never enough time in the day to do everything.
I had several different positions at this company. The last being an auditor. Reviewed pipeline with manager to determine how many loans processing had sent to closing. Then reviewed the documents to determine if they met the investors post closing guidelines. Hardest part of the job was explaining to the processors why their loans did not pass the – more... audit process. Most enjoyable part was learning another side of processing/post closing – less
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5 Years experience
Software Tester (Former Employee), NewjerseyJune 23, 2014
The team was helpful. The overall experience with the company was good.
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Good employees but not good management
PROCESSOR, OOTP LIASON, AND UNDERWRITER LEVEL 3B (Former Employee), Mount Laurel, NJJune 18, 2014
The culture, at one time, was a pleasure to work but the change in the industry and with the company focused less on the employee. I did learn about the mortgage industry and all the aspects of the process. The company did have a good learning and development program. The most enjoyable part of the job was knowing that you helped with a person, family – more... or young couple just starting out obtain financing for the American Dream. – less
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great company
support specialist (Former Employee), Jacksonville, FLJune 18, 2014
fun company to work for easy job. data entry level basic job. management was awesome and co workers made the job fun
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I enjoyed the cuture not the pay
Mortgage Advisor (Current Employee), Saint Charles, MOJune 16, 2014
Mediocre pay for most sales reps unless you are top producer. Great culture and solid people. Fun company to work for.
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Fun atmosphere, pool table, decent cafteria
Quality Communication Team Analyst (Former Employee), Mount Laurel, NJJune 13, 2014
Pros: fun atmosphere, pool table, decent cafteria
Cons: minimal job security
PHH has the potential to be a great company to work for; there is a lot of room for advancement and plenty of opportunity to make a nice salary. Across the board management is down to earth, but has high expectations from its team players. The main thing that PHH lacks is job security. PHH has several large layoffs at least every couple of months, and – more... tenure does not take persistence. Layoffs come with the territory in the mortgage industry, but it is a reliable pattern that never fails. – less
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Great place to start your career!
Credit Risk Analyst - Level 2 Underwriter (Former Employee), Jacksonville, FLJune 12, 2014
Pros: promoted internally
PHH is a great company to work for while the mortgage industry is in full force. There is ample opportunity to advance your career by moving up within the company. All positions required exemplary time management skills as well as the ability to multitask while keeping a customer first mentality.

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About PHH Corporation

Two staples of modern life -- homes and houses -- come together at PHH. The company's operations consist of PHH Vehicle Management – Read more