PHH Corporation Employer Reviews

friendly enviornment
great work ethics
great management
awesome work force
nice people to work with
work is easy to learn!
great experience!!

The training is sub par at best, the production requirements are ridiculous (required to work "touch" 60 loans a week), and a tremendous amount of outsourcing you have to depend on to process a loan. They recently raised the pay to mid 40s due to Chase hiring nearly all the experienced processors (their starting pay is 55K). They have millions of dollars – more...  of unsaleable loans due to such poor communication and the high error rate on loans. I was with them 2 years and am thrilled to now work for a truly professional loan processing company at much better pay and expectations. – less

Not a great place for advancement. Other positions within the company are too stressful for most to pursue.

I really enjoyed working at this company although the compensation plan could use an upgrade. Everyone was easy to get along with as long as you stayed away from the corporate politics.

Great place to work all in all, the training is top notch and the people are fantastic! I love my team and the loan officers I work with and will definitely miss the environment.

I first was in the Office of the President. I ensured the process went well, the loan processors did their jobs efficiently and asked for recommendations from the clients to any family or friends. I then was a Service Auditor that monitored the communication and requirements between the client and the loan processor.

was an exellent working experience. great managers always willing to help with questions; friendly and helpful team atmosphere
learned multiple things about title that didn't know after years in the business. great amenities to help employees lives more manageable while working.

The employees at PHH are great to work with including the supervisors and uppermanagement. Everyone has a great attitude and are very helpful. I love interacting with the customers over the phone and I am learning new things all the time. PHH is a great place to work, just wished I worked there full-time.

This company knows how to keep their employees interactive, especially during break and after work. A normal day consist of getting breakfast from the cafe, eat at my desk so that I can multi-task with the work for the day, and knocking out the task.

Structuring mortgage products for existing and potential homeowners. Management offers support at all times to assist in structuring the perfect product for each family.

Overall nice place. My suggestion would be to have the right people in the right positions.

Typical day as a mortgage advisor is to get as much business from real estate agents or past clients.

Learned good sales and advertising techniques.

Was not impressed with management at all.

Co-workers are great, although 99% of communication is through the phone or email.

There is never a "down" day. You have plenty of work to do to keep make the day go by quickly and staying busy.

The company is going through somewhat of a culture transition. A once laid back, fun, employee focused and performance based company is now rigid, penny pinching and shareholder focused. Some of these changes were needed to operate in the current environment, some were not. The insurance plan is horrible and requires an out of pocket expense of up to – more...  $4,000 (the company does pay a portion of this). There has been limited room for growth within the company and a trend towards friendship promotions. For the most part the company is fair and does listen to the employees, even if changes are not always made. It's just a different company than it has been in the past. – less

PHH is good stepping stone for gaining experience in the mortgage industry. If you desire an organization where you can grow I wouldn't recommend this company especially since there are only 5 positions at the most you can go and if you start as an underwriter there is no where else to advance because mostly everyone else salary is below yours including – more...  management. I would recommend working here if you have been unemployed for awhile and need cash but I suggest that you continue your job search while you are working there. – less

To start, I worked for PHH in the Operational Excellence Department, so my review is biased to that position. Compensation was decent (I would say industry average, but comparable to my previous position). Benefits were average if not a little below average.

The work/life balance was pretty decent due to a supposed 35 hour work week. What this translated – more...  to was generally 40 hours per week on average although almost everyone would take 1 hour for lunch which was nice. I used to use the gym a few days a week during my lunch hour.

Ultimately, I had a terrible situation with my immediate management. My manager liked to micro-manage and focus on trivial details instead of the project as a whole. He was extremely difficult to understand and expectations changed on a daily basis. By the end of my employment with PHH, he was down-right nasty talking behind my back with other management and co-workers as well as yelling and bringing me down to my face. His "motivational" style was negative reinforcement that often made not only myself, but the entire team feel like he always knew best and our input was not valued. The situation become so difficult that I was literally spending more time fighting for my job than actually getting work done. I consider myself an extremely energetic and positive person - but honestly I have never been so disrespected in my life and am glad to no longer be working there.

If working at PHH avoid management in the operational excellence group. – less

Great Place to work. Learn more about the mortgage business.