Customer Care Representative - Aquatics Pet Supplies
Phillips Pet Food & Supplies - Easton, PA

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Position Summary Provides optimal customer service to all internal and external partners and customers with a specialized focus on Aquatics customers and products.

Essential Duties and Responsibilities

  • Works directly with customers on concerning Aquatics order fulfillment
  • Accurately processes orders in a timely and efficient manner into AS 400 system
  • Assists customers with special orders, communicating with management/appropriate departments as needed
  • Develops relationships with new and existing Aquatics customers
  • Provides excellent Customer Service to all customers
  • Maintains current knowledge of existing and new products
  • Understands and follows all Company processes and procedures
  • Provides assistance to internal/external customers
  • Supports Customer Care Team
  • Performs other specific duties and projects as assigned by Customer Care Management
  • Other duties as assigned

Position Requirements

  • Aquatics experience required
  • One year working in the retail or wholesale pet industry
  • Associate‚Äôs degree preferred or High School grad with experience
  • Proficiency in Microsoft Suite; AS 400 experience desired

Indeed - 17 months ago - save job - copy to clipboard
About this company
8 reviews
Phillips Pet Food & Supplies is one of the United State’s largest distributors of pet food and pet supplies. With distribution...