Pour-over coffee shops with no consistency in commitment to company culture
Team Lead (Current Employee) – San Francisco, CA – June 7, 2017
I worked at various locations, and I can honestly say that your experience with the company varies greatly depending on which store you work at. Some stores are more regulatory, others are more open-minded. Some stores only like employees to do things their way, others like employees to follow the standard company practice. The culture hinders some managers from actually managing, since Philz is more about "leading" moreso than managing, and employees get away with a lot that they shouldn't. It is rare that anyone gets fired, even if they rarely show up, and it is common for people to quit and come back later. In the two stores that I worked at consistently I would say the hardest part and most enjoyable part of the jobs were different. At one store I truly enjoyed the customers, some of whom I still keep in contact with today, but I found it hard to work with a management team that would not reprimand anyone for blatant laziness and disobedience to the rules. At the other store I found it hard to work with the team because they were the exact opposite, very meticulous, and were easily frustrated by petty things, and I strongly disliked a majority of the customers. I did find doing inventory and background tasks somewhat enjoyable at this store though.
Free coffee, networking opportunities
Poor management, inconsistent company culture by store, poor employees don't get fired