Great Pay for a Call Center, but that's All.
Pros: Good pay, and time off every week.
Cons: Uncaring, micro-managed environment.
The pay was great for a call-center job, and having 3 day weekends every other week was nice as well, but that's all of the positive. Employees are micro-managed, and everything you say, do, and type is recorded. Your supervisor will have monthly meetings with you and basically remind you that you have 2 months to improve or they will fire you if you don't work faster. They will have meetings with you for not folding letters the exact way the company wants them to be folded before they are mailed to customers. They will tell you that you call customers to "inform" or "educate" them, but you are really calling them by auto-dialer to read a script that pressures them to buy insurance or to upgrade to insurance they don't need. The auto-dialer constantly malfunctions and calls people in Hawaii in the middle of the night and they cuss you out. The corporate environment is cold, and obsessed with status symbols. Promotion opportunities are rare, even for people with college degrees. They will force you to attend additional training and if you don't pass the high-pressure exam, they will fire you. Avoid the company unless you are looking for a temporary job.