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Physiotherapy Associates
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36 reviews

Physiotherapy Associates Employer Reviews

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Productive and fun place to work with fun Business lunches
Payment Poster/Account Manager (Former Employee), Lansing, MI – April 24, 2013
When I worked at Physiotherapy Associates my days where challenging but fun. I looked forward to going to work everyday. I liked the fact that I was always being pushed to the limit because it proved to me how much I could really do. The management was good and I worked with them as an account manager. My co-workers were always fun and positive to be – more... around. We really had a great team, The hardest part of the job was that I always raced against the clock but the enjoyable part was that I always won. There was so much satisfaction in successfully fulfilling my job duties everyday. – less
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Bad place
Patient Service Manager/Rehab Aide (Former Employee), Tampa, FL – April 24, 2013
Pros: patients are awesome
Cons: pay rate suck, health insurance suck
I use to work there as a patient service manager for 4 years, bad hours, low pay for so much work and childish management. They ask your opinions then get offended..poor company, no flexibilty. Clinic directot always passing her work to the PSM.for no raise or bonus.
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Great place to work
Office Manager (Former Employee), Bessemer, AL – March 28, 2013
Pros: helping clients to feel that their care always was number 1 priority
Cons: office closed
Being the office manager was great. Working with the public a plus for me.
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Not recommended
Speech Language Pathologist (Former Employee), Gahanna, OH – March 24, 2013
Pros: health care, pay rate
Cons: lack of orientation, supervision
This company provided excellent benefits package and I was allowed to work autonomously. I was promised an onsite visit however and never had that happen. In the end I was told I would have a performance review yet my supervisor had never seen me work. I left to return to doing PRN work and be a stay at home Mom. Since then, I learned my supervisor – more... is no longer at this location. – less
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I was treated better as a grocery store clerk! Worst job I've ever had!!!
PT (Current Employee), San Francisco Bay Area – March 15, 2013
Cons: better than no job, i suppose
Management demands 100% productivity with no administrative time. No con ed. No raises. No productivity bonus even though you just treated 18+ patients/day. Lowest contribution to medical benefits I've ever seen for such a large corporation. If you ever happen to have a cancellation they expect you to you drive to a doctor's office to do marketing. – more... 100% productivity until you drop dead.

Common refrain: "This isn't an hourly job; this is a 'salaried position'."

Burnout by 6 months if not sooner. AVOID!!! – less
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Maybe a good job for a student???
PT Tech / Front Desk (Former Employee), Atlanta, GA – March 13, 2013
Not enough money and not enough responsibilities. Probably a better part time job.
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Money Focused and Number Focused. Patients and Staff Disregarded
Clinical Director (Former Employee), Southern Delaware – February 15, 2013
Pros: if you're in a clinic that is extremely busy and very productive you do get some autonomy
Cons: numbers, money, money. no advancements, no raises, benefit package declines yearly.
I worked with an excellent team of people at two different Physio Clinics in Southern Delaware. As the Clinic Director I liked the staff and the patient population but overall the company continued to go downhill for the 3 year period I was there 2010-2013. The AVP and Multi-Site Directors for Delaware are OBSESSED with numbers, numbers, numbers....it's – more... all about maximizing the # of visits you can generate (even though you have very little control over this and their marketing is less than pathetic). Clinicians are STRONGLY encouraged to NEVER ever discharge a patient unless your numbers are stellar and you can "justify" your DC rationale. This is just one prime example of how they have no regard for patient care and a total disrespect for the PT's professional discretion. Raises are very rare if at all. There is a bonus structure but they make it harder and harder to achieve by "adjusting" your budget and goals every year and they change the parameters of how you achieve your bonus whenever they feel like it. I could go on but....... I think different regions function differently & some areas are probably okay. I would definitely caution anyone before signing on in Southern, DE. In addition to the above, you would be forced to deal with a true narcisist who is a bully & believes interrogations are the most effective form of communication....it gets old quickly. Did I mention that the same "team" of upper management advocates a 5-7 minute generic evaluation and then defers the treatment plan to a tech or if very lucky a PTA? Good luck. – less
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Worst company to work for..NEVER RECOMMEND
Patient Service Manager (Former Employee), Erie, PA – February 6, 2013
Cons: terrible compensation, no team players, no patient concern, no pay raises for 5 years
Physiotherapy bought out Keystone Rehabilitation a few years ago and that is when the company stopped caring about the patients and employees, only about profits. I worked for Keystone on Buffalo Road in Harborcreek, Erie, PA for 15 years and the PT was there almost 20 years. Physiotherapy fired the therapist because they stated it was her fault there – more... was not enought patients and then 1 month later, I found my job was posted on their website. When I asked why my job was being posted, they said I was inappropriate and was fired also even though all of my work was done efficiently and at 100% on all of my audits. They stated it was in the best interest of the company......here they had another person already hired for the PT position and my position (PSM) at a cheaper hourly rate. Although on the exiting papers, corporate had marked "unsatisfactory work" which is 100% untrue. All performance reviews were 4+/5 for as many years as I was an employee. Not only did I lose my job for NO reason, but they are tarnishing my reputation as a loyal employee. They did the same thing to a PSM in Edinboro, PA too. Fired her after her job was already filled. I truly believed if you do your job and do it good, you will be rewarded.......NOT TRUE with Physiotherapy!! – less
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Powerpack – February 15, 2013

It's insane isn't it? I just resigned and I'm so glad I did. I'm so sorry they did this to you. They hire good people then beat them down to a pulp. I can't believe what they did to you is even legal....(the tarnishing of your reputation especially) -- having great reviews over YEARS then being marked as a poor performer. I'm terrified to find out what they're saying about me!! Yikes.

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overall position
Physical Therapy Technician (Former Employee), Baltimore, MD – January 21, 2013
• Assist patients with rehabilitative exercises.
• Provide assistance to Physical Therapists by scheduling appointments and arranging
• Materials for treatment and providing ice packs and heating pads when needed.
• Scheduled patient appointments.
• Answered phone and created new patient charts.
• Collect patient’s copays.
• Enter and update patient – more... demographics – less
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Ok job but corporate kills it.
Athletic trainer (Current Employee), Maryland – January 16, 2013
Pros: good amount of vacation days
Cons: almost everything.
As an athletic trainer I spend half my day at the clinic and the other half at a local high school. If I had it my way, I would never go to the clinic. Physio is a big corporation in every way. The IT work is outsourced to India and they do a terrible job. We always have problems with the network. Our phone bill is never paid on time so the clinic is – more... stuck without a phone at least one day a week. Physio is also very good at taking a million steps to accomplish one menial task. Pay is ok but the bonuses are a joke and they all depend on if the clinic is doing well. Not to mention the fact that I feel like I could be replaced any day. This company does not take care of their employees. – less
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Powerpack – February 15, 2013

I so wish we could direct management to this site so they could read all of these reviews. It's sad really, the company just gets worse and worse every day. I finally resigned b/c I couldn't compromise my standards any lower.

Lara – February 27, 2013

I actually have directed management to this website as well as another. Apparently, it doesn't make any difference to them. Good luck to both of you.

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Very unprofessional and has no compassion for what they do.
Patient Services Manager (Former Employee), Des Moines, IA – January 15, 2013
Pros: na
Cons: na
In my short employment at this company I would not recommend any person to be employed there, the women that are employed there make you feel as small as you possible can feel. I usually can handle a lot whether it be positive or negative but this was just not acceptable. The values they have in the business is just not what I see as respecting their – more... emplyees. – less
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Huge company. Performs a needed service.
Clinic Business Manager (Current Employee), Alpharetta, GA – January 9, 2013
Pros: great feeling of satisfaction
Cons: working different hours on some days of the week
The day starts with the schedules printed for the therapist and for me. I greet and check patients in as they arrive also collect their copays. I tweak the therapist schedule as needed and alot of times it is needed. Our schedule is in constant metamorphosis. You must be flexible in your duties and with your coworkers. I also, while all this is going – more... on, perform daily closes and check the therapists notes for the day that I am balancing, balance the monies collected and reconcile with daily reports. If your lucky you will work with people that have the same work ethics as you do. All my coworkers are committed and dependable. – less
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Excellent Team Players
CLINIC BUSINESS MANAGER/ TECH/ FLOAT (Former Employee), Opelika, AL – January 5, 2013
In my position i worked with patients, insurance companies, and therapist. I enjoyed working for the company the benefits were great and my team members worked very well.
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New hire
PTA (Former Employee), Wausau, wi – December 27, 2012
Pros: explained the coportate mindset as very professional
Cons: unable to keep their commitements and unprofessional
I am rating my experience with Physiotherapy Associates in the state of Wisconsin. The value system was presented as very patient oriented and professional growth encouraged. I was offered a job and gladly accepted. I want to warn others....DO NOT TRUST A JOB ACCEPTANCE WITHOUT A CONTRACT COMMITMENT. The job offer was withdrawn one week before my start – more... date and after my completion of my old job. They have no issues with being unprofessional and not keeping their word. – less
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I loved It
Clinic Business Manager (Former Employee), Duluth, GA – December 18, 2012
I would still be there if it wasnt for the lay off, when I started there I knew that it would be for the long term and I do midd it and wish that things could have been different
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Just a shadower
Physical Therapy Assistant (Former Employee), Aurora, CO – December 15, 2012
They allowed me job shadow when I was trying to enter into a physical therapy program.
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It was a team oriented environment
Medical Assistant (Former Employee), Aurora, CO – December 4, 2012
Pros: i could choose to take a lunch or not, i would get more of my hours completed.
Cons: they were not able to hire me.
I really liked doing my externship for Physiotherapy Associates,the other employees were very helpful and patient as they mentored me during my time there. I never turned down an opportunity to learn something new whenever I was asked if I would like to try something. I really had hoped that they would have hired me after my externship but after their – more... yearly review there was not enough money in the budget to do so. I also had the opportunity to teach the new extern what was to be expected of her in doing the job. Overall I have to say that it was a great learning experience with a great team available to teach me, and put my knowledge into practice. You can be taught in school on how things are supposed to be done, but without having done them you really do not know how you would in reality handle any one particular situation. Such as answering the phones, in theory it sounds pretty simple but I found that in the beginning I would get a bit nervous and stumble over my words. Now having had that experience Iam able to talk confidently on the phone with patients, insurance company's, and other physician offices. – less
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a day in the life of Physiotherapy
Patient Service/ Clinic Office Manager (Former Employee), Washington, DC – December 3, 2012
Working w/ the patients is always a bright spot. They have excellent training for their employees. There is a slight problem w/ management. Nothing comes close to the experience I had working w/ my collegues.
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facility clean and bright
Physical Therapy Assistant (Former Employee), East Falmouth, MA – November 30, 2012
Pros: 4 day a week work schedule
Cons: too many patients per hour to provide one on one care
A typical day at work would be from 7:00 am - 5:30 pm. Learned how to treat patients with poor balance. Management not very supportive of new ideas.The hardest part of the job treating multiple patients at one time:( 4 patients per hour.} The most enjoyable part of the job is a consistant paient case load .
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Productive and a fun place to work....
Front Office Coordinator (Former Employee), Indianapolis, IN – November 7, 2012
Pros: manager, co-workers and flexibility
Cons: none what so ever!!!!!!!!!!!!! physiotherapy rocks!!!!!!!!
Loved it at Physiotherapy...got along wonderfully with my manager, and other co-workers. Never a dull moment. I only worked part time but it was awesome and I really liked working for Physiotherapy....but as I got older as a single mother i needed more hours and pay so i had to make some changes in my employment...I really didn't want to leave that – more... place. I still to this day from 2004 to now keep in touch with my old manager!!!!!!!!!!!!!!!!! Great place to work!!!!!!!!! – less
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About Physiotherapy Associates

Physiotherapy Associates, owns/operates over 500 outpatient clinics nationwide. We provide physical, occupational and speech therapy – Read more