Terrific library system for patrons, but poor management practices
PAC Staff (Former Employee) – PAC main branch Parkland – January 2, 2014
This is one of the best library systems in NW with incredible collection and services for patrons. But it is poorly managed and plaque with layers upon layers of internal politics, never ending re organizations, top heavy with managers and in fighting of a burdening dinosaur state agency. Long time and dedicated staff can be cut on stroke of the hour with ridiculous accusations and reasoning shown by 2009 mass staff reduction loosely based on budget cuts. But then rehired new replacement staff shortly afterwards. The work and social cultures are single minded trickled down from six senior managers and must comply to achieve tenure and job security. It is progressive in services to patrons but not to its dedicated staff.
great collection, patron services, benefits and hours
not progressive at all, poorly managed, poor staff treatment, layers of internal politics, power struggles, and in fighting
Page (Former Employee) – Fife, Gig Harbor WA – August 27, 2015
Worked for the library system for about 3 years -- they were never supportive, claim to have a raise system in play that I never experienced. Most coworkers were flakes constantly calling in. The supervisors I had in Gig Harbor and Fife would smother you when they had an issue and ignore you when you had one. One of those places that play-acts real hard at being a 'family' but isn't there for you at all. Should focus some of that energy on making the workplace tolerable. Every other library I've worked for has been a perfect work environment, maybe it's because I'm not an elderly female that they chose to ice me out.
Volunteer (Former Employee) – Tacoma, WA – June 6, 2014
I would get there about 9:00 am and my supervisor would tell me would she needed done and I would get to work and get it done. When I was done with that job I would ask if there was anything else she needed done and she would tell me what she needed and I would get it done. If not then I would go to the Marketing and Communications Department and see if they needed me to do anything. I enjoyed the fun the we all had when I was working there.