Case Manager/ Authorizations (Current Employee) – Whittier, CA – July 11, 2016
The parking is bad. The culture is unethical and sad. This could be a wonderful place but honestly they don't believe in diversity and its like gang turf driven. It all starts at the top CEO/ COO.
Nasty bathrooms. Not enough bathrooms for the amount of people. You can run out of toilet paper and are not allowed to have napkins in the bathroom to dry your hands or open the door in the event that you washed your hands.
Registration Clerk (Current Employee) – Whittier, CA – June 20, 2016
Patient oriented setting. Always kind to patients. Staff is always carring. Servises like billing and records are unorganized and constantly making mistakes makes me uneasy about being a patient here. Good benefits however not like they used to be.
Office Clerk (Current Employee) – Whittier, CA – January 16, 2016
I start my work day at 8 o'clock in the morning. On my walk to the building I often meet one of my co-workers; we talk, I get to my desk and start by going to the unfinished assignments from the day before if there is any; if not I check my to do list for the day, week, or month it depends where I am on my assignments so far. Usually there are extra assignments and when I have doubts or questions there is always a manager I can ask for assistance and guidelines.
Formerly a great place to work. Poor management, cut-throat culture.
Assistant (Former Employee) – Whittier, CA – November 19, 2015
PIH has declined over the years. In its attempt to grow rapidly, it forgot about the skilled staff who made the company great and its patients happy.
Senior management is no longer making sound decisions and neither does it ever listen to front line staff. The culture has become very cut-throat. There is an over-arching and constant sense of job insecurity and instability due to the constant layoffs.
Patient Services Administrative Assistant (Current Employee) – Whittier, CA – November 13, 2015
PIH has been a wonderful place to work for the past 18 yrs. I have learnd so much during this time. I have met wonderful people at PIH Health who have taught me so much. I love working with our patients and assisting them in any way I can.
Medical Assistant (Former Employee) – Norwalk, CA – November 4, 2015
Worked 4 years. I loved my Doctors and Patients... Once they began playing monopoly they displaced many employees. Which made it difficult to trust that company again. Downey Location has very poor customer service. The Doctors are awesome but the micromanagement needs to go. they are trying have less human contact... And become a Kaiser Like Hospital. Treat your employees with respect and they will give you 200%...
Assisting Registered Nurses (Former Employee) – PIH Health Whitter – November 1, 2015
Unfortunately i let my CNA certification expire and was laid off , but i would love to return and be an employee once again. I worked in the observation unit and everyone there is welcoming, caring, just all around great nurses. It is fast pace with constant patient admission. Ive learned a lot working there, it made me want to become a nurse.
great caring nurses, clean environment, excellent patient care, supplies always available, organized
Professional High End HealthCare, Always meets Expectations
Registration Clerk 1/Patient Account Tech (Former Employee) – Whittier, CA – September 21, 2015
A typical day at work consisted of bedside registration, collecting patient demographics and insurance information. I owe a debt of gratitude to PIH and its staff for imparting 8 years of knowledge and tutelage. The management team always had an open door policy when issues arose or any questions were asked. Co-workers always had the best interest of there peers and team. The hardest part of the job id have to say was the high turn over rate and under trained staff. The most enjoyable part of my job was the grateful and sincerity of all the new patients i met everyday.
Fast pace environment that challenged me every way.
Under staff due to hireing freeze, under trained staff due to quick merge of Departments.
Manager (Former Employee) – Whittier – September 3, 2015
PIH is a "wanna be" Kaiser and while that is what every health plan is striving for, PIH has cut staffing to a level that does not work, in speaking for the ambulatory side. Many physicians and staff have left the organization or have been terminated at very concerning numbers (approx 12in a few months). The Medical Director was working hard to gain trust with the providers and as soon as she received support from the physician grour she was fired. This organizations future is very unstable. Providers are miserable which radiates down to the staff. It is an emotionally draining and unhealthy environment. Oh, and the only way you get paid for a holiday is if you take the time from your vacation so really there are NO PAID HOLIDAYS!
Medical Assistant (Former Employee) – Whittier, CA – August 19, 2015
I enjoyed working for pih health, I grew not only as an employee, but as a person as well. I loved working in the hematology/oncology department and being able to treat and care for patients that were going through very hard times.