Limited X-Ray Technician / Medical Assistant (Former Employee) – Whittier, CA – December 30, 2013
My day would start by turning on all x-ray machines and computers. Changing pillow cases and cleaning exam tables. Performing x-ray examinations and closing out exams in Pacs. Also stocking dressing rooms. Walking patients from exam rooms to and from the x-ray department. I learned many different diagnoses and that helped me care and attend to patients while performing x-rays. My manager was a great manager, she helped on any issues we may have had in x-ray and gave ideas in solving any issues. My co-workers were very helpful and worked as a team. They were very easy going and worked hard.
helping and meeting new people in the medical field.
seeing patients stress and cry over medical results
Office Clerk (Current Employee) – Whittier, CA – January 16, 2016
I start my work day at 8 o'clock in the morning. On my walk to the building I often meet one of my co-workers; we talk, I get to my desk and start by going to the unfinished assignments from the day before if there is any; if not I check my to do list for the day, week, or month it depends where I am on my assignments so far. Usually there are extra assignments and when I have doubts or questions there is always a manager I can ask for assistance and guidelines.
Formerly a great place to work. Poor management, cut-throat culture.
Assistant (Former Employee) – Whittier, CA – November 19, 2015
PIH has declined over the years. In its attempt to grow rapidly, it forgot about the skilled staff who made the company great and its patients happy.
Senior management is no longer making sound decisions and neither does it ever listen to front line staff. The culture has become very cut-throat. There is an over-arching and constant sense of job insecurity and instability due to the constant layoffs.
Patient Services Administrative Assistant (Current Employee) – Whittier, CA – November 13, 2015
PIH has been a wonderful place to work for the past 18 yrs. I have learnd so much during this time. I have met wonderful people at PIH Health who have taught me so much. I love working with our patients and assisting them in any way I can.
Medical Assistant (Former Employee) – Norwalk, CA – November 4, 2015
Worked 4 years. I loved my Doctors and Patients... Once they began playing monopoly they displaced many employees. Which made it difficult to trust that company again. Downey Location has very poor customer service. The Doctors are awesome but the micromanagement needs to go. they are trying have less human contact... And become a Kaiser Like Hospital. Treat your employees with respect and they will give you 200%...
Assisting Registered Nurses (Former Employee) – PIH Health Whitter – November 1, 2015
Unfortunately i let my CNA certification expire and was laid off , but i would love to return and be an employee once again. I worked in the observation unit and everyone there is welcoming, caring, just all around great nurses. It is fast pace with constant patient admission. Ive learned a lot working there, it made me want to become a nurse.
great caring nurses, clean environment, excellent patient care, supplies always available, organized
Professional High End HealthCare, Always meets Expectations
Registration Clerk 1/Patient Account Tech (Former Employee) – Whittier, CA – September 21, 2015
A typical day at work consisted of bedside registration, collecting patient demographics and insurance information. I owe a debt of gratitude to PIH and its staff for imparting 8 years of knowledge and tutelage. The management team always had an open door policy when issues arose or any questions were asked. Co-workers always had the best interest of there peers and team. The hardest part of the job id have to say was the high turn over rate and under trained staff. The most enjoyable part of my job was the grateful and sincerity of all the new patients i met everyday.
Fast pace environment that challenged me every way.
Under staff due to hireing freeze, under trained staff due to quick merge of Departments.
Manager (Former Employee) – Whittier – September 3, 2015
PIH is a "wanna be" Kaiser and while that is what every health plan is striving for, PIH has cut staffing to a level that does not work, in speaking for the ambulatory side. Many physicians and staff have left the organization or have been terminated at very concerning numbers (approx 12in a few months). The Medical Director was working hard to gain trust with the providers and as soon as she received support from the physician grour she was fired. This organizations future is very unstable. Providers are miserable which radiates down to the staff. It is an emotionally draining and unhealthy environment. Oh, and the only way you get paid for a holiday is if you take the time from your vacation so really there are NO PAID HOLIDAYS!
Medical Assistant (Former Employee) – Whittier, CA – August 19, 2015
I ENJOYED WORKING FOR PIH HEALTH, I GREW NOT ONLY AS AN EMPLOYEE, BUT AS A PERSON AS WELL. I LOVED WORKING IN THE HEMATOLOGY/ONCOLOGY DEPARTMENT AND BEING ABLE TO TREAT AND CARE FOR PATIENTS THAT WERE GOING THROUGH VERY HARD TIMES.
Employee (Current Employee) – Downey – May 31, 2015
The company has been acquired for over 2 years and the health has been worst. High turnovers from old and new employees in all areas being justified as clean-up. Unfortunately, valuable skilled employees are leaving too.
It seems the company lacks direction and there's a tendency to blame the managers without collaborating solutions from the top. Very low tolerance for error.
There's a lack for work life balance and there's fear for nurse's forming union.
It seems there's a lack of experience and skill to transform an acquired company.
Salaries, work life balance, tolerance for error, lack of support for managers, favoritism from the very top
Physician Assistant (Current Employee) – Whittier, CA – March 12, 2015
Start by seeing 10-11 patients in morning session which spills over into lunch. Spend lunch finishing charting and working on never ending task list that includes- med refills, lab reviews, return messages, review consult notes, call back patients. Second half of the day see another 10 patients that again spills past 5 o'clock hour and again finish charting and handling task list so that it does not carry over to next day. There was some support from other providers who were part of Bright Health Physicians (bought out by PIH) but no administrative support to PA's with PIH. The work week was based on 36pt contact hours giving 4hrs/wk to administrated time, however that is going away for PA's although they see and do as much if not more than MDs. Also now starting to add late shifts and weekend hours that were not expected before.
Productive workplace with professional management.
Environmental Service Aide (Current Employee) – Whittier, CA – January 23, 2015
PIH has the upmost valuable employees who strive to make the hospital a better place. Management work endlessly to accommodate employees and lighten the work load as must as possible while maintaining a safe environment for patients.
Radiology Assistant/ Hospital Assistant/ EKG Tech (Former Employee) – Whittier, CA – September 23, 2014
Working with new faces and treating all patients with care and respect. Transporting patients in emergency situations expediently and efficiently. Best thing learned was to work as a team and to take responsibility. Management needs some Improvement with leadership skills. Co-worker work as a team in saving lives. Hardest part was working with young abused children and women. Most enjoyable moment is when patients return for service and remember your name and there last experience and thank you over and over again.
great environment, everyone acts like family to each other.