Pilot Catastrophe Employee Reviews

Showing all 37 reviews
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Micro Managed
Deployment Specialist/ Claims Processor (Current Employee) –  Mobile, ALSeptember 1, 2016
Pilot is a large company that represents Allstate insurance. In my experience the promotions that we're promised did not follow through. Not all experience at Pilot Cat are negative. During an active storm season the opportunity to work ample amounts of over time is available. Over all the day to day atmosphere can be good and the amount of time spent with co-workers allows for good friendships to be made.
Pros
Ample overtime
Cons
After 5 years of steady work, your still a "temporary employee"
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Very busy, fast pace, have to be accessible to work overtime when ever needed
Operations Assistant (Current Employee) –  Mobile, ALAugust 29, 2016
Old systems prevents completing work time efficiently. No evaluations/raises. Expected to cancel any plans at the drop of a dime to come to work anytime after 5pm and/or weekends. Will let valuable co-workers go that has vested at least 15 to 20 years with the company.
Pros
Insurance is reasonable
Cons
Alot of work for a little pay
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Good company & pay, but high demand on time away from home.
QC/Trainer (Current Employee) –  Richardson, TXJune 8, 2016
Multi-tasking is the order of the day. Communicating with all levels of management and adjusters and maintenance of reports concerning performance in closures and customer service, as well as quality of work are some of the everyday tasks required. Coaching and training adjusters on policy interpretation and estimate writing skills are regular parts of daily duties. Great team environment between Pilot and Allstate staff as everyone works together for common goal of supporting adjusters to provide best possible service to the customers of Allstate.
Pros
Satisfaction is helping adjusters improve in all areas.
Cons
Time away from my home is the single largest drawback of the job.
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Great job
Inside Total Loss Adjuster (Former Employee) –  Mobile, ALMarch 3, 2016
Great job. Work is dependent on catastrophe. The hours are long but you get help people after a disaster. The storm management team were great to work for and helpful.
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great contract Work
Estimator / Adjuster, (CONTRACT / TEMP ASSIGNMENT) (Former Employee) –  Mobile, ALJune 4, 2015
professional work place - lots of training that can be applied to not just the insurance business but other professional positions as well
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Great company to work for as an adjuster.
Assistant Insurance Adjuster (Current Employee) –  various statesApril 25, 2015
Pilot is a family oriented class act workplace. They have excellent aides to help you while you are working in the field. I would always recommend them as an employer.
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Great workplace
Adjuster Tech/Processor (Former Employee) –  Mobile, ALMarch 24, 2015
Great place to learn how insurance claims work and how to help the insured with their claim to help with their problem and get their claim in to be filed. Pilot is a beautiful place to work and experience how to do different things with Pilot different programs.
Pros
great pay
Cons
long hours
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Productive work place
Claims Processor (Former Employee) –  Richardson, TXFebruary 10, 2015
The most enjoyable part of my job was giving back to the community. We supported one of the local schools and supplied them with uniforms, school supplies, winter coats and more. It was a very rewarding experience to be able to give back to the children.
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Adjusters are called in for major storms, but may only work a month or so.
Inside insurance adjuster (Former Employee) –  Mobile, ALOctober 20, 2014
I have worked twice for Pilot and you never know how long you will be there. When a major storm hits you will work seven days a week/ 12 hour days. Then you might work four days a week/ 9 hour days. Very spotty work and no benefits.
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Productive
IRT (Current Employee) –  Mobile, ALSeptember 2, 2014
It is a very productive, professional place to work! The hours are long but I have enjoyed working for this company and this family...
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Great co-workers
Administrative Manager (Current Employee) –  Mobile, ALAugust 11, 2014
I have worked at Pilot for almost ten years, and just think it is time for a change.
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Pilot
Allstate Deployment (Former Employee) –  Mobile, ALJune 26, 2014
I loved what I did here. It was a temporary position. I loved my co-workers.
Pros
Job duties/pay
Cons
temporary
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Temporary Position
Check Processor (Former Employee) –  Mobile, ALMay 7, 2014
Enjoyed working with the Customer. I enjoyed working with my co-worker.
Pros
Management was fair
Cons
Long Hours
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Very little work the past 2 years
Auto Adjuster (Current Employee) –  Mobile, ALMarch 24, 2014
A good company when they have deployment opportunities. They are not happy when they lose adjusters based on work. They understand, but have no other choice.
Pros
Helping People in need and seeing the country
Cons
Not enough work
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long work hours
All Lines Property Adjuster, Pilot Catastrophe (Former Employee) –  Mobile, ALMarch 13, 2014
not a place to work if you have small children as the hours are long days off are not scheduled in advance
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Very Pleasant Management
Disaster Claims Adjuster (Former Employee) –  Orlando, FLNovember 25, 2013
Working for a family oriented company was a good experience. This company is very professional, and you know they are there for you, should you have a need.
Pros
Breakfast and lunch was provided numerous times
Cons
No advance notice of assignment ending
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Excellent company for financial recooperation and nationwide exposure
Insurance claims adjuster/ Agent Advocate (Current Employee) –  Mobile, ALNovember 17, 2013
Typical day evolving helping policy holders streamline their claims of disaster and calming tempers of insures feeling alienated so coverage can be satisfied
Pros
Travel and the exposure to different cultures and geographics[
Cons
The project just being temporary.
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Great company to work for
Independent Adjuster / Catastrophe Adjuster (Current Employee) –  Mobile, ALNovember 13, 2013
Good company if you like Catastrophe work. Management is helpful for your success. Hardest part of job is being gone from home weeks at a time and that may be the most enjoyable part as well.
Pros
great management
Cons
some short deployments
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Productive workplace
Claims Processor (Former Employee) –  Mobile, ALOctober 30, 2013
Pilot is a productive company. They are all about their customers. They set goals and make sure they are met.
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Great Work Place
Agent Advocate (Former Employee) –  Mobile, ALOctober 16, 2013
Enjoy Learning New Things, Everyday is a learning experience and love working for this company.
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Overall rating

4.2
Based on 37 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.6
Job Security/Advancement
2.7
Management
3.8
Culture
3.7