Supervised workers. Set assignments. Resolved worker problems, complaints. Interpreted job orders, company policies and procedures. Set deadlines. Responsible for training, disciplining. Maintained the existing customer base. Communicated changes in policies, procedures, and strategies. Resolved customer complaints. Assigned duties to employees. Attended company meetings. Conferred with management and subordinates to resolved worker problems, complaints, and grievances. Demonstrated equipment operations and work and safety procedures to new employees, and assigned employees to experienced workers for training. Recommended and implemented measures to motivated employees and to improve production methods, equipment performance, product quality, and efficiency. Recommended personnel actions such as hirings and promotions.