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Pilot Travel Centers LLC
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267 reviews

Pilot Travel Centers LLC Employer Reviews

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Your treatment and favoritism depended who you were
Sales Associate/Cashier (Former Employee), Staunton, VAApril 14, 2014
Pros: lunch was half the price
Cons: short breaks, hardly any raises when you received them
When I worked there, the shift managers could do whatever they wanted to. They could leave the job and go wherever they wanted to with little or no explanation to the General Manager.
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Good starter job, sucky pay
Restaurant Shift Leader (Former Employee), Fernley, NVApril 8, 2014
Pros: 50% off food at resturaunts and vacation for ft employees
Cons: pay is very low... or was.
Working at Pilot was my first job. It was great. i worked their for 3 years and loved the environment.
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AT FIRST IT STARTED FUN BUT IT WENT DOWN HILL FROM THERE
CASHIER (Former Employee), San Diego, CAApril 5, 2014
Cons: short breaks
COUNTED MY DRAWER AND STARTED TO RING UP CUSTOMERS.
I LEARENED THAT TRUCK STOPS HAVE SHOWERS.
MANAGMENT WAS OK
THE HARDEST PART OF THE JOB WAS KEEPING UP WITH CLEANING THE SHOWERS. THE MOST ENJOYABLE PART OF THE JOB WAS ASSITING THE CUSTOMERS FROM DIFFERENT PARTS OF THE U.S.A. AND OVER SEAS TOO.
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Driver Driven
Cashier/Deli Hostess (Former Employee), Ogden, UTApril 3, 2014
Pros: benefits/bonuses
Cons: no long term job security
I started my job interacting with customers and co-workers. Got the scoop on what duties had been done and duties needed to be done on my shift. I learned multi tasking in all areas of business in order to help out where needed. I assisted management and co-workers where needed we communicated to achieve same goal "Excellent customer satisfaction through – more... teamwork" The most enjoyable part of the job was customer interaction. At a truck stop open 24/7 you get an occasional driver that wants the impossible, the hardest part of the job is finding the right solution to satisfy that driver. "Hard but not impossible" – less
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General Manager (Former Employee), Kannapolis, NCApril 2, 2014
Left because company was under investigation. Decent hours, decent pay, hard work.
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Fast pace environment
Cashier (Current Employee), Summerville, SCApril 2, 2014
Pros: customers
Cons: cutting of hours
Come in get cash draw go to work on handling customers and in between stock and clean
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Productive and fun
Cashier (Former Employee), Marengo, OHApril 2, 2014
Pros: wonderful work environment
Cons: pay is not very high
Great working environment, loved my coworkers and the customers.
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great place
Customer Service (Former Employee), Milford, CTMarch 28, 2014
no problems with the company
great managment and great serivce for truck drivers and customers
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Never a dull moment
Lead Maintance (Current Employee), Fremont, INMarch 27, 2014
Management is great to work with, understanding and willing to work with you to make you a better employee. The other staff is a fun loving group, full of laughter. The work can be hard, but others will help lighten the load.
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work culture was fun.
Cashier/Customer Service (Former Employee), Hagerstown, MDMarch 25, 2014
Pros: fun people to work with
Cons: cut my hours back
a typical day at pilot was fun i would go to work, clock in, count my cash drawer to make sure it wasnt short or anything, then i would start ringing people up on my cash machine, then when we wasnt busy i would go to deli and make sure there was food and coffee made for the customers, after that i would clean around the store, and stock iteam in the – more... store that was low. If they needed me for maintance i would clean the showers, wash towels and rags, restock the shower rooms with fresh towels and etc.when i was working at pilot i really enjoyed my managers and i loved my job. – less
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Loved sales challenges in coffee/deli area.
Inventory Specialist (Former Employee), Cordele, GAMarch 17, 2014
Learned so much about food preparation and coffee, valuable information and experience
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Fast Paced and Easily Adaptable
Guest Service Representative (Current Employee), Crawfordsville, INMarch 16, 2014
Pros: team oriented, meeting people, great benefits packages for all employees
Cons: training is a little iffy for managers, everything is a risk
My typical work day is cleaning and stocking. I learned from my general manager that everything is a risk and my job is to protect the company. Everything that I do and say can directly affect my team. My co-workers were fun and easy to get along with. The hardest part about this job varies from individual to individual. Sometimes, I felt extremely – more... under-trained. We had videos we had to watch but they never covered some situations that you might have had to deal with like our loyalty system going down, etc. The most enjoyable part was all the people that would always be coming and going. The customers are amazing and the regulars would come in and your day would just brighten up. – less
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Pilot was an exciting fast paced job.
Cashier/Coffee Host (Former Employee), New Albany, MSMarch 11, 2014
Cons: there are not many full time positions.
Pilot was a wonderful company to work for. It was st paced and I enjoyed helping people with everything from shooping needs to directions.
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Better than Southern Oregon Subway
Sandwich Artist/Cashier (Former Employee), Central Point, ORMarch 6, 2014
Pros: 50% off food and weekly pay
Cons: inmature managers
I loved working for this company other than if you made the manager mad he would cut your hours and their other managers like to play high school with all the high school students that work there, but for the most part they are a good company.
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Presently employed; no comment.
Shift Leader (Current Employee), Braselton, GAMarch 6, 2014
Presently employed; no comment.I do not want to comment until a later date.
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It's a truckstop
Team Leader (Former Employee), Pacific, MOMarch 6, 2014
Incompetent managers; unfair work environment; poor pay; and ever changing hours
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Great place to work!
Cashier I Customer Service/Deli Clerk (Former Employee), Gary, INMarch 5, 2014
Pros: great benefits and growth potential.
Cons: downtime
A typical day at Pilot includes cashiering, customer service, stocking merchandise and refreshing the concession area. At Pilot is a great place to learn conflict resolution and becoming a problem solver with corporate accounts. Management is firm, yet understanding and makes it clear of what is expected of their employees. Co-workers typically work – more... together to get day-to-day tasks accomplished. The hardest part of the day is when peak are hours are down and finding more work to consume. The most enjoyable part of the day when we are at our busiest and customers are happy and production is increased. – less
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great job opportunity
Team Leader (Current Employee), North Palm Springs, CAMarch 1, 2014
Pros: bonus every month 401k management opportunities
great work place, friendly atmosphere and excellent benefits such as 401k bonus every month, get to meet great people.
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The day of a manager at a truck stop
Manager (Current Employee), Canton, OHFebruary 24, 2014
Pros: health insurance, amount of raises
Cons: environment, lack of crew
A typical day at work for me is great but sometimes overwhelming. Every morning when i get there at 6:00 am my first order of business is to change the register drawer and make sure the computer is changed over to the new work day. After that it is usually prep work or cleaning and stocking making sure everything is ready for the day. On Thursdays i – more... do payroll as soon as I get in. And on Fridays we have our truck come in, which I put away. I have great co-workers that really enjoy their job, and i try my hardest to make sure they have some fun to their day. The most stressful part of this job is the fact that we don't have that many crew members. There are days, especially weekends that someone will call off but nobody else can come in. Those days get hard fast especially if it is busy. There are also many days that i have ended up working an eight hour shift by myself which can get hard and difficult for me. – less
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overall a good place to work not as a manger
shift superiviser (Current Employee), simpsonville kyFebruary 21, 2014
I have learned many things throughout my years but I feel like the managers are starting to treat me badly and I am ready to start a career not a job

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About Pilot Travel Centers LLC

Pilot Flying J (PFJ), formerly Pilot Travel Centers, steers truckers and otherĀ motorists to more thanĀ 550 company-owned and -operated – Read more

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